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Hotel Rice Reyes Catolicos

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Hotel Rice Reyes Catolicos
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322 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Bradford, United Kingdom
Reviewed 15 September 2016 via mobile

We stayed for 3 nights. We were on a biking trip and used as a Base. in its day it would have been a fabulous hotel. It is a little bit tired with broken light fittings. We woke on the first morning with water dripping on our bed from room above, the hotel offered to change room but as the...

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Helpful?
Thank Brenda008
burgosgroup, Recepcionista at Hotel Rice Reyes Catolicos, responded to this review

Dear Brenda , Thank you for your kind opinion and I am really sorry for all things that had happened on your stay with us. Please do accept my apologies. happy to know that our sister hotel had given you a wonderful meal. Once again sorry for everthing and hope to see you again to give a better service ....

Yorkshire, United Kingdom
Reviewed 13 July 2016

This was the first night of a road trip through Spain, so fresh off the ferry from Portsmouth to Santander we stopped at Burgos. The hotel was high quality, room extremely comfortable and bathroom large. The reception staff were very friendly & allowed me to try out my new Spanish speaking skills, including a bit of a lesson [in very...

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Thank Jean M
Phoenix, Arizona
Reviewed 23 May 2016

We had a one night midweek stay while on a group tour. Our room was al little compact, but the room was warm and very comfortable and very clean. I loved the wood floors which most of the hotels are transitioning to now because they are so sanitary.

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Thank Mary I
burgosgroup, Recepcionista at Hotel Rice Reyes Catolicos, responded to this review

Dear guest, thank you so much for your opinion. We are glad that we could made your stay a good one. We hope to see you on next trips to Burgos. Have a really good day, thanks. Tania L. García.

Reviewed 12 October 2015

Nice friendly staff, food was good, breakfast excellent but evening menu could be expanded on some and remained the same set menu for few nights in a row. Room was comfortable and well presented, good decor and nice wooden flooring but that did add a little noise but I would stay there again. Short walk to main centre of Burgos...

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Thank Jan S
Eastbourne, United Kingdom
Reviewed 24 July 2015

Whilst on a motorbike trip in Northern Spain we stopped in Burgos for 1 night. After a little confusion with the hotel chain with an out of date GPS the friendly man in the ice cream shop a couple of doors along pointed us in the right direction and we found that there were 2 rooms. The very helpful lady...

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Helpful?
1Thank Meloquin
burgosgroup, Director de Recepción at Hotel Rice Reyes Catolicos, responded to this review

Dear Customer, thank you for your excellent rating of the hotel. We will say it to our collegue Cristina your excellent reviews , people who are working here try every day to do their best .Hope to see you again. Beatriz Abad

Saffron Walden, United Kingdom
Reviewed 4 June 2015

4 UK bikers, in full kit, turn up for one night stay. No issues at all. Staff excellent. Room excellent. Parking close by. Short walk to 'Old Town' for bars and restaurants. All in all very good value. Recommended.

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2Thank Speed955i
burgosgroup, Director de Recepción at Hotel Rice Reyes Catolicos, responded to this review

Dear customer, Your comments are important for the success of our organization,as we rely on you,our guest to let us know how we are doing and how we can better meet your needs.Once again, your willingness to share your experence is genuinely appreciated. I am happy to know that you have a pleasant stay here. Hope to see you again...

countrykat
Reviewed 3 June 2015

The staff were friendly and helpful at all times with our group. The food was good and the decor was lovely. I enjoy the traditional decor, wood and marble interior. The rooms were adequate in size and comfortable. But, there is little noise protection as our room was right by the elevators. If there had been a rude or loud...

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Helpful?
Thank countrykat
burgosgroup, Director de Recepción at Hotel Rice Reyes Catolicos, responded to this review

Dear customer, thank you for taking the time to tell us of your experience during your stay with us because this will help us to better our performance and facilities.I would like to take the opportunity to apologize for the noises you have heard . Kind Regards Beatriz Abad

Nueva Andalucia, Spain
Reviewed 29 January 2015

It was a pleasure to stay in this hotel. We checked-in fast and without any problems. The room is exactly the same as on the photos. I can admit that in every corner on this hotel is warm what was really important due to low temperatures outside. We ordered a room-service on the morning and it was incredible. Only difficulty...

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2Thank Kuindzi
burgosgroup, Front Office Manager at Hotel Rice Reyes Catolicos, responded to this review

Dear guest, Thank you for your patronage and your top marks. We were happy to read that you liked the hotel especially that our staff made you feel welcome. Your wonderful words are the best compliments for us and I am really proud of them. Please rest assured that I will extend your compliments to the entire staff. It has...

Portsmouth, United Kingdom
Reviewed 5 October 2014

Hobbled to this hotel after 200 mile walk on the Camino de Santiargo, arrived in reception and found a real friendly English speaking receptionist really helpful a gem, room good a tad small but with sore feet a good bed is worth it's weight in gold, But ! ! Popped into the restaurant which was a bit upmarket for the...

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1Thank Ted M
burgosgroup, Front Office Manager at Hotel Rice Reyes Catolicos, responded to this review

Dear customer, thank you for your excellent commentary on the treatment of my collegue from the reception, admit our sincere apologies of the treatment of waitress, we will tell this to the restaurant department. Hope to see you again at Hotel Rice Reyes Católicos. Beatriz Abad

Shropshire
Reviewed 23 September 2014

I booked the hotel as a Mercure. Received a reminder, just prior to our stay - again from Mercure (Accor). Sat Nav 'you have reached your destination', no sign of Mercure Hotel. Pointed in right direction by a waitress from a nearby pizzeria. Reception told me that there was no Mercure hotel in Burgos. Panic! but then explained that it...

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2Thank ShropshireDavidH
burgosgroup, Director de Recepción at Hotel Rice Reyes Catolicos, responded to this review

Dear custumer, We are really sorry about your critic. The HOTEL RICE REYES CATOLICOS beloged since 1984 to the RICE GROUP, a chain from Burgos that as long in the past as in the present try to give our clients a personnel and professional care. In July the 29 we decided to finished our cooperation with the Mercure Group ....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
ELEGANCE AND DISTINCTION IN THE CENTRE OF BURGOS Hotel Rice Reyes Catolicos in Burgos stands out for its quality and personalized service that it offers to each and every one of its clients. Renovated in 2014, this charming hotel is perfect for any kind of stay, whether it is for business or leisure. Why choose Rice Reyes Catolicos? Because it is in the heart of Burgos, close to all the main tourist sites in the city. Because we have a young, professional and friendly team that is at your entire disposal and we make a difference thanks to the quality of our service. For all of this and much more, choose Hotel Rice Reyes Catolicos. ... more   less 

Additional Information about Hotel Rice Reyes Catolicos

Address: Avenida Reyes Catolicos 30, 09005 Burgos, Spain
Region: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: RM205 - RM433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Rice Reyes Catolicos 4*
Number of rooms: 50
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Also Known As:
Rice Hotel Burgos
Hotel Style:
#11 Luxury Hotel in Burgos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Rice Reyes Catolicos staff and other travellers.
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Questions? Get answers from Hotel Rice Reyes Catolicos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a supermarket round the corner.”
 of 5 bubbles KevinMoving, 31 Jan 2014 | Read review
“Don't go there in the summer”
 of 5 bubbles PaulaDaS, 6 Aug 2013 | Read review
“Ask for a room at the back of the hotel away from the main road.”
 of 5 bubbles spnorm, 4 Aug 2013 | Read review
“Don´t Stay there”
 of 5 bubbles MilenaMelo, 31 Jul 2013 | Read review
“My room was just an inside view. Please, ask to the recepcionist.”
 of 5 bubbles llampec, 20 Jul 2013 | Read review
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