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Sercotel Hotel Corona de Castilla

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Traveller (117)
Room & Suite (43)
Dining (11)
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Overview
  • Excellent13%
  • Very good29%
  • Average40%
  • Poor12%
  • Terrible6%
Travellers talk about
“nice room”(3 reviews)
“nice hotel”(4 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (443)
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All reviewsnice roomnice hotelunderground parkingacross the bridgebreakfast roomone night stayhotel is locatedthe rivercathedralsuitcasesreceptionistcaminospanish
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11 - 15 of 70 reviews
Reviewed 16 June 2017 via mobile

As a party of over 30 people, we are just coming to the end of a nine day trip through Portugal, Spain and France. Staying at four different hotels. All of which where wonderful apart from this one. I have never had such disgraceful food...More

4  Thank david d
Response from HotelDireccion, Director Comercial at Sercotel Hotel Corona de CastillaResponded 19 June 2017

Dear customer, I am very sorry for what you are saying. It must be a misunderstanding, because the quality of our meals, is usually very satisfactory for our guests. We'll investigate. Thank you

Reviewed 13 June 2017 via mobile

Have just eaten maybe the worst hotel meal I have ever had. I am part of group tour, we are staying in this hotel for one night in Burgos. The hotel is fine, the place is lovely, but they should not be permitted to serve...More

2  Thank 100Philip
Response from HotelDireccion, Director Comercial at Sercotel Hotel Corona de CastillaResponded 14 June 2017

Dear customer, I am very sorry for what you are saying. It must be a misunderstanding, because the quality of our meals, is usually very satisfactory for our guests. We'll investigate. Thank you

Reviewed 7 May 2017

Lovely furniture, good location, comfortable beds, good hot water however only one lift which broke down, TV which wouldn't turn off, keys which needed to be reprogrammed, unsmiling unfriendly staff left much to be desired. Good supermarket five minute walk away.

2  Thank gregandlyn
Response from HotelDireccion, Director Comercial at Sercotel Hotel Corona de CastillaResponded 8 May 2017

Thank your for the information of your comments

Reviewed 12 December 2016

Hotel has very good location near city center reachable by walk, this is the strongest side of the hotel. Hotel has 4 stars but the best time of this hotel is past. However hotel offers good and comfortable rooms, very clean, good equiped, big and...More

Thank AnnaSabuni
Response from HotelDireccion, Director Comercial at Sercotel Hotel Corona de CastillaResponded 13 December 2016

Thank you

Reviewed 23 November 2016

The hotel is a tourist hotel. It is well located to the old town. The room was clean and comfortable. The front desk staff were always helpful. The reason this hotel is rated just two stars is that the breakfast staff person was rude to...More

2  Thank Paul A
Response from HotelDireccion, Director Comercial at Sercotel Hotel Corona de CastillaResponded 24 November 2016

Dear guest, I am very sorry about your comment, we will investigate it.

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$60 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Burgos
Room types
Non-Smoking Rooms
Details
Price range
US$60 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Burgos
Room types
Non-Smoking Rooms
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Traveller (117)
Room & Suite (43)
Dining (11)
Business Centre & Event Rooms (5)
Questions & Answers
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Rebecca R
7 March 2017|
AnswerShow all 3 answers
Response from Rosario L | Reviewed this property |
There was an ancient looking contraption that looked like an air conditioner/heater. We were in a very tiny and stuffy room. Although it was mid-October, it was rather warm inside. Some members of our tour group had to open... More
2
Votes
Marilyn B
I am very happy to have booked a room at your hotel from July 15 - July 18. Can I book another night staying July 18, and checking out July 19? When I tried to do this through Cancelon - I ended up with another room reservation for July 17 - checking out on July 18, so now I have two rooms for one night but not the extra night I was seeking. Cancelon said they could not refund my money - so despite the fact that the link they sent me had one date at the top another date was booked. And Despite the fact that I saw in bold letters "free cancelation" when I clicked on the link to reserve (what I thought was the night I wanted). Now it seems to be non-refundable - I am out 75.00 and the worst part is they don't seem to know how or want to help me get my room reservation extended to July 18. Can anyone at the hotel help me extend my stay one more night? My cell in the western US is 801-673-1260. My work is 801-422-5086. I would appreciate an email or a call to see if I can get the reservation I need. Thank you,
16 June 2015|
Answer
Response from HotelDireccion | Property representative |
Dear Marilyn, Please send and email drectly to the hotel, explaining your request and wit all your contact details. You will find all our contact details in our web page. Best regards
0
Votes
Google Translation
Room Tips
"The rooms in the back are quieter but there is no direct sunlight (that is if you want direct sunlight ;)"
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"Excellent location, easy walking distance to city centre."
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"ask for room no situated in inner space of building because windows face inner space between walls there"
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"Try eslewhere!"
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