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NH Collection Palacio de Burgos

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#2 of 51 Hotels in Burgos
Certificate of Excellence
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1 room 2 adults 0 children
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NH Collection Palacio de Burgos
NH Collection Palacio de Burgos
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1,413 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Reviewed 26 June 2014 via mobile

For a four star hotel this is very disappointing. No bath robes or slippers or tissues in room. The breakfast staff appeared overwhelmed and harassed and every request was greeted with shrugged shoulders and exasperated expression despite my adequate Spanish. We were looking for a little luxury as a break in the Camino de Santiago but sadly disappointed.

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1Thank Rosie M
Sint-Martens-Latem, Belgium
Reviewed 20 June 2014

This hotel is situated in an old monastry. We stayed for one night. The rooms are very nice and quiet. We had a friendly welcome. We enjoyed the dinner in the restaurant very much. We can recommend to eat at their restaurant. We enjoyed it very much! Also the breakfast buffet was more than suffucient. Another strong point is the...

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1Thank Lut J
Leeds
Reviewed 17 June 2014

Well positioned hotel, interesting building and friendly staff. Very clean, quiet and good breakfast. But why turn off the air conditioning in the middle of the night? Stayed 2 nights and slept badly. It was 30Centigrade outside during the day and the room was still hot at night.

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Thank ArtyA2013
Sydney, Australia
Reviewed 11 June 2014

We stayed here for one night recently. As other reviewers have said, the hotel is in an old monastery and the building itself is really lovely in some areas, particularly downstairs where the breakfast is served and the conferences are held. It is well located just over the river on the other side of the old town so easy walking...

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2Thank Moonwaker123
Petersfield, United Kingdom
Reviewed 8 June 2014

Beautiful room overlooking the river, great service at dinner, (even though we arrived very late) creative breakfast buffet....in a sublime building. And for a very reasonable price. Could not recommend the hotel more highly

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Thank Nigel B
Isle Of Man, United Kingdom
Reviewed 30 May 2014

A good place to stay for visiting Burgos. On site parking useful, saves searching for parking. The Staff were very friendly and helpful. Buffet breakfast was very good and catered to English need of bacon and choice of eggs. No complaints.

Review collected in partnership with NH Hotels
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Thank David J
Worcester, United Kingdom
Reviewed 28 May 2014

This was a our third stay here and we continue to be impressed. The rooms are large and well furnished, with very comfortable beds and powerful showers. The staff are helpful, the hotel has secure underground parking and it's only a few minutes' walk away from the cathedral and city centre. Breakfasts are delicious, served either in the former cloisters...

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Thank claire_walker12
ACT. Australia
Reviewed 9 April 2014

As we were driving from Madrid to San Sebastián we decided to stop for a night enroute in a town we had never heard of called Burgos. What an amazingly beautiful place!! After quite a bit of research we decided to stay at the NH Palacio de la Merced, which was once a Jesuit Monastery and built sometime in the...

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1Thank Indi-Indianna
suello - lecco
Reviewed 4 April 2014

piano music untill 3.00 a.m. , disturbing sleep of all guests; receptionists explain to me that a big celbration of all employs of a factory was on going and nothing could be done except change room during night (1.00 a,m.) to try to sleep . Breafast is normally good but internal restaurant is low level

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Thank mario_moiana
Hightown, United Kingdom
Reviewed 2 April 2014

As the other reviews state, this is a very comfortable hotel, well placed and with pleasant friendly staff. But BEWARE there is no restaurant service on Sunday after 3.30 p.m. and many restaurants in Burgos are closed Sunday evenings, a limited room service is available. I would certainly stay again but not on a Sunday!

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Thank tl_ennerdale

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region. ... more   less 

Additional Information about NH Collection Palacio de Burgos

Address: Calle Merced 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
Region: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: RM310 - RM709 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Palacio de Burgos 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Hotel Style:
#1 Business Hotel in Burgos
#1 Family Hotel in Burgos
#1 Luxury Hotel in Burgos
#1 Romantic Hotel in Burgos
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Palacio de Burgos staff and other travellers.
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Burgos, Spain
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Questions? Get answers from NH Collection Palacio de Burgos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“did not pay attention '”
 of 5 bubbles jenaMacabim, 20 Dec 2016 | Read review
“Ask for a room with a view to the Cathedral”
 of 5 bubbles cmcquintas, 21 Oct 2016 | Read review
“Views of cathedral”
 of 5 bubbles Floplace, 17 Oct 2016 | Read review
“A Premium Room has a REAL walking closet room”
  • Premium Room
  • Dressing Room
  • Premium Room
  • Premium Room
  • Bathtub with Bat Robe
  • Premium Room
  • Sink
 of 5 bubbles A-Hodaiby, 12 Oct 2016 | Read review
“Pay a little extra to have a view at the front of the hotel”
 of 5 bubbles 11gdn, 30 Sep 2016 | Read review
5 of 5