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Hotel Hospes Palacio de San Esteban

716 reviews
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Traveller (322)
Room & Suite (124)
Dining (30)
Overview
  • Excellent59%
  • Very good28%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (716)Write a Review
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135
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135
62
22
8
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All reviewsbeautiful hotelconverted conventprivate gardenold towndeluxe roomhistorical buildingsan estebanmodern amenitiesparking on siteon arrivaltapasperfect locationeasy parkingluxury hotelbed was very comfortablereception staffexcellent stay
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1 - 5 of 228 reviews
Reviewed 1 week ago

This is a luxury hotel but with great rates (at least in the off-season). Friendly, helpful staff, comfortable rooms (we had 103) but over-priced, terrible food. Except for a good (but incredibly expensive) breakfast. Stay here, don't eat here.More

Thank SCOENGUSA
Response from Sergio M, Director General at Hotel Hospes Palacio de San EstebanResponded 6 days ago

Thank you very much for rating our hotel. We are glad to know that you had a good stay with us and look forward to welcoming you again on your next visit to Salamanca. Your comment will be used in order for us to keep...More

Reviewed 1 week ago

I booked five consecutive nights with a promotion that gives the fifth night free. However, when I booked it I did it through multiple bookings as my dates had changed. I rang up to ask if they could combine it under one booking number so...More

Thank nylg
Response from Sergio M, Director General at Hotel Hospes Palacio de San EstebanResponded 1 week ago

Dear guest, Hereby I resend you the information that was sent to you yesterday by Leonardo Barbosa. We are sorry for any misunderstanding that may have happened with your reservation due to our limited participation with the Starwood Programm. Maybe e-mail message got to your...More

Reviewed 2 weeks ago

This was my second visit to Palacio de San Esteban and I benefitted from a fabulous offer of two nights in a suite with breakfast included. Last time I stayed in the smallest Dreamers room and the suite was a whole different experience. Well appointed...More

Thank CityTraveller45
Response from Sergio M, Director General at Hotel Hospes Palacio de San EstebanResponded 2 weeks ago

Thank you very much for rating us. We are glad to know that you had a good stay with us and we hope to welcome you back on your next visit to Salamanca.

Reviewed 3 weeks ago

Don't get me wrong, the place is beautiful and has great potential but we've stayed in 4 star hotels across Spain in better conditions. The main reason I question their rating is actually the service. The staff was polite but maybe from lack of training...More

Thank adimusic
Response from Sergio M, Director General at Hotel Hospes Palacio de San EstebanResponded 2 weeks ago

Thank you very much for your rating. We hope you had a good stay with us and take note on your comment in order to keep improving. We hope to welcome you back on your next visit to Salamanca.

Reviewed 16 January 2018 via mobile

I loved the location of this hotel, we picked this hotel because they had parking and they were located just as you come into the historic area. Driving on tiny cobblestone streets in a small town can be intimidating. This hotel was perfectly located for...More

Thank sidney7474
Response from Sergio M, Director General at Hotel Hospes Palacio de San EstebanResponded 17 January 2018

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$117 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Salamanca
#4 Romantic Hotel in Salamanca
#6 Business Hotel in Salamanca
Room types
Suites
Details
Price range
US$117 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Salamanca
#4 Romantic Hotel in Salamanca
#6 Business Hotel in Salamanca
Room types
Suites
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Traveller (322)
Room & Suite (124)
Dining (30)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
rondol2016
9 September 2017|
Answer
Response from Sergio M | Property representative |
We cannot tell you our e-mail through here. But you can check it in our website.
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Marie M
27 March 2017|
AnswerShow all 5 answers
Response from Sergio M | Property representative |
Dear Marie, Thank you very much for posting your question. It is a pleasure to tell you the type of room you are looking for is the Superior Room. they are the ones that have views towards the Cathedrals or the or the... More
0
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radmer1
20 January 2017|
AnswerShow all 7 answers
Response from Sergio M | Property representative |
Dear Radmer, Please contact our front desk department by e-mail or by telephone in order to secure it. Telephone: +34 923 26 22 96 Best regards,
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Room Tips
"We really enjoyed the view from the top floor of the new wing, overlooking the monastery"
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"Great views over the convent garden"
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"ask for a view of the cathedral"
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"Overlooking the cloisters"
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