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4.5
#17 of 514 hotels in Barcelona
Location
Rooms
Value
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
El Hotel El Palace Barcelona, que nació en 1919 como el Ritz de Barcelona, es un referente de elegancia y tradición en la ciudad, acogiendo desde hace décadas a ilustres personajes y celebridades. Con su restaurante Amar Barcelona, su legendario Bluesman Cocktail Bar, el Rooftop Garden con vistas incomparables y el majestuoso Hall, El Palace Barcelona es el lugar perfecto para desconectar pero también para disfrutar de la alta gastronomía, cócteles exclusivos de autor y eventos únicos, convirtiéndose en el hotel de referencia de la ciudad y en todo un icono cultural y social de Barcelona.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Hotel El Palace Barcelona garners applause for its enviable location, a stone's throw from the city's bustling attractions. The hotel's commitment to service is often lauded, with most guests experiencing the staff's remarkable professionalism, although a handful have encountered slower responses. The charm of the hotel extends to its rooms, celebrated for their comfort and elegant flair, despite some inconsistency in room quality.
Cleanliness is a highlight, with meticulous maintenance throughout. While the opulent amenities, especially the rooftop, are a hit, the extra charges may somewhat dampen the perceived value.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Professional
Amenities
Lavish
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The minute you enter Hotel El Palace in Barcelona you know you’ve made a good choice. The staff is so warm and welcoming you feel like you belong in a Palace.the lobby is exquisite as are the rooms. The location is superb, so much to see within walking distance. A not to miss!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from El Palace Hotel, Other at Hotel El Palace Barcelona
Responded 6 Nov 2023
Dear Ilea G , We would like to thank you very much for sharing your wonderful ratings and comments regarding your recent stay with us. We are elated to receive your positive feedback about our staff , the lobby and the rooms , since nothing makes us more joyful than knowing that we have achieved our main objective, which is no other than the satisfaction of our guests. We are also glad to know that you enjoyed the location . Looking forward to meeting you in the nearest future. Sincerely, Asya Arakelyan, Guest Relations Team
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Well kept 100 years old hotel, located on the Grand Via and 10 mins walk to Paseig de Gracia. Superb room with fireplace and modern batrhroom. High standard in room amenities.
The television in the room is cleverly placed behind a huge mirror hung on the wall and the minibar is hidden behind a painting. The decor in the room and within the hotel depicts of palaces in Europe.
Breakfast was good with good spread. Service here was also impacable. There is a rooftop restaurant nicely set up and you should try it out when you are there.
If you plan to shop in Barcelona, this hotel would be a great choice.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from El Palace Hotel, Other at Hotel El Palace Barcelona
Responded 11 Aug 2022
Dear guest, What a great praise! I would like to thank you very much for sharing your wonderful ratings and comments with us regarding your recent stay at El Palace. We are elated to receive your positive feedback, since nothing makes us more joyful than knowing that we have achieved our main objective, which is no other than the satisfaction of our guests. Looking forward to meeting you in the nearest future, Sincerely, Hotel El Palace Guest Relations Team
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In France, where I work in a luxury hotel, the category “Palace” is given to those hotels that are really unique, either for their history or for their service or for their architecture. Moreover they have to embody a specific art of hospitality. El Palace was given this name only some years ago, and was formerly the Hotel Ritz Barcelona. Like the other three hotels Ritz in Europe (Madrid, London, Paris) it was built to offer nothing than the best. 100 years later, The hotel is still a concentrate of luxury, elegance and old world class: a true “Palace”. Once you arrive, the doormen and the bellboys are waiting for you (and they are always there) with their beautiful uniforms. The concierges are impeccable with their liveries but they are also very friendly. Same for all the staff. Our room was very spacious and elegantly appointed. It had a large walk-in closet and a huge bathroom equipped with a double shower and a separate jacuzzi. Chopard toiletries on top! Everywhere in the room elegant touches, like the beautiful Mondariz water bottles. Housekeeping levels were top notch. Breakfast was superb and again very classy. The manager girl very nice and kind as well as her team. In the evening, the Bluesman bar located in the basement offers nice entertainment with live music. We had a lot of fun and everyone was dancing. we got the impression of being in one of those secret clubs in the 20s reserved only to the happy few! We wanted to try the restaurant L’Eclair and their funny Chalet on the roof but did not have time. Same for the spa. Last but not least, El Palace offers affordable rates for what you get. In Paris the same style of hotel would cost four times the price. Since I am a passionate of hotels, we had a tour of all the luxury properties in Barcelona (which offer all similar rates to El Palace). To be honest, we did not find anything as nice or luxurious. This is a unique and special place. If you like these Grande Dames properties, you will feel like royalty!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from elpalacefatima, Gerente at Hotel El Palace Barcelona
Responded 4 Mar 2020
Caro Senor Enrico, We highly appreciate such positive comments and we appreciate for taking the time to write to us. It is fulfilling to receive this kind of feedback from someone who knows so much about the hotel industry and who has already seen all kinds of luxury hotels. Rest assured that we shall be encouraged by your testimony to continue working to offer our clients our best and most accurate service at all times, so we can keep on living up the name El Palace. We continuously strive to meet our guests´ needs and expectations and we are very happy to hear that in your case we have reached our goal. I am sure that our staff will also be very happy to hear this kind of feedback, so they can also be encouraged to work even harder to live up to the name. I am looking forward to welcoming you back in the near future, so that you will have the possibility to have a treatment in our spa and to enjoy dinner in our wonderful L´Éclair restaurant. Looking forward to the pleasure of personally meeting you during your next visit, I remain at your entire disposal. Sincerely yours, Jean-Marie Le Gall General Manager
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We stayed at the Hotel El Palace during the second part of our trip to Spain. The first leg of our trip was in Mallorca, and we stayed at a modern style resort. Upon entering the El Palace, I could tell it was exactly what I was hoping for. Regal and classic. The room was a nice size and had a lot of character. Our view was of the city which was nice to see the architecture and people moving about. The bathroom had been updated and I always a appreciate a hotel that has a separate space for the toilet with a door to provide privacy while also allowing others to use the sinks or showers.
The location was perfect and we walked almost everywhere, except when our child got too tired at night.
The pool was great and had amazing views of the city as it was on the rooftop. My only complaint was the outrageous price of drinks at the roof top bar. We had been surprised at how affordable Barcelona was for many things including food and drink, so the drink cost caught us off guard.
The most impressive part by far in terms of this hotel was it's staff. You can tell that customer services is a priority for them. We didn't require much (ironing board one night, and ordered room service the next) but any questions or requests we had were met with genuine responses and help. I think we can all tell when customer service is an expectation, but the individual themselves is not truly invested in exemplifying that. This couldn't be further from the truth here. The authentic offers to help, or just a good morning or good evening, left a lasting impression on us. We absolutely hope to return!
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from El Palace Hotel, Other at Hotel El Palace Barcelona
Responded 22 Aug 2022
Dear Lauren, We would like to thank you for sharing your wonderful ratings and comments with us regarding your recent stay at El Palace Barcelona through Tripadvisor. We sincerely appreciate it. Please, be informed that I will personally make sure our staff receives your compliments about the level of service, hotel facilities, and others you mention. Again, thank you for trusting us and for taking the time to share your experience. We look forward to serving you in the nearest future. With kind regards, Guest Relations Hotel El Palace Barcelona *****GL
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When visiting a city like Barcelona, consider how you want your accommodation experience to feel. Do you want modern Barcelona or more old world classic. We opted for a more classic historic building and stayed at El Palace. This hotel has an excellent central location for what we wanted to do and see in the city. We walked almost everywhere but taxis are very easy to hail. Pre arrival the hotel sent a questionnaire asking if we wanted certain things and we requested an ironing board and iron, and a coffee maker in room. Our classic room was spacious and clean. The fireplace and small balcony added to the ambiance of the nicely appointed room. We had plenty of closet space and a large bathroom with a wonderful rain shower and separate tub. The staff speaks English (and other languages) so communication was a breeze. A very well trained, professional and friendly staff attends to every need. The rooftop has a pool, 2 small restaurants and it’s the only hotel where you can enjoy a 360 view of Barcelona. We considered this an added attraction and enjoyed a beverage there on a sunny afternoon. We also enjoyed dinner at the seafood restaurant Amar, top quality entertainment at The Bluesman Bar on the lower level, and a visit to the Mayan Luxury Spa. This is a 5 star hotel for good reason and we found it well worth the room price. So if you are thinking about a stay at an historic elegant property, with wonderful staff, this is the property for you. As with all hotels, prices go up or down with the seasons so if you want to save a little money, enjoy the hotel during non peak times.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from El Palace Hotel, Other at Hotel El Palace Barcelona
Responded 13 Mar 2023
Dear GarT23, WeI would like to thank you very much for sharing your wonderful ratings and comments with us regarding your recent stay at El Palace through TripAdvisor. We are elated to receive your positive feedback, since nothing makes us more joyful than knowing that we have achieved our main objective, which is no other than the satisfaction of our guests. Rest assured that we shall be encouraged by your testimony to continue working to offer our clients our best and most accurate service at all times. We continuously strive to meet our guests’ needs and expectations and we are very happy to hear that in your case we have reached our goal. We thank you for the time you took to share your testimony and we would be delighted to welcome you back to El Palace, should you return to Barcelona in the near future. Looking forward to the pleasure of personally meeting you during your next visit, I remain at your entire disposal. Sincerely, Amal Al-Naimi Guest Relations Department
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I stayed 10 nights at the El Palace Hotel. My room was modern, very comfortable and well furnished. The bathroom area was spacious and the shower was magnificent. The temperature control for the room was excellent and the bed was luxurious. Twice a day good careful housekeeping. The hotel itself is gorgeous, There is a rooftop where you can simply get a drink or have a meal overlooking the city area. The location of the hotel is fabulous because it is near all of the shopping and other venues that a tourist will go to. The room itself was very quiet and comfortable. The TV had all the channels you can need when you want to relax after a day of travel. The staff was very accommodating and friendly. A good concierge can make your stay run smoothly and I have to say that the staff headed by Francisco was extremely helpful to me. They had plenty of ideas of where to go and what to see and how to get there. The night of arrival I received a wonderful bottle of champagne and the night of checkout I received a call from the hotel guest relations inquiring if I needed any special help to get to the airport or if I needed anything else to complete my stay. There is a piano player at other entertainment at night if you just want to relax in the magnificent lobby and have a drink, snack or even a meal. The breakfast was sumptuous. . So with a great location, staff, and comfortable room, this is definitely the place to stay in Barcelona.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from elpalacefatima, Director General at Hotel El Palace Barcelona
Responded 16 Jan 2020
Dear Mr. Smith, What a great praise! I would like to thank you very much for sharing your wonderful ratings and comments with us regarding your recent stay at El Palace through TripAdvisor.com website. We are elated to receive your positive feedback regarding our staff and the hotel in general, since nothing makes us more joyful than knowing that we have achieved our main objective, which is no other than the satisfaction of our guests. Rest assured that we shall be encouraged by your testimony to continue working to offer our clients our best and most accurate service at all times. We continuously strive to meet our guests’ needs and expectations and we are very happy to hear that in your case we have reached our goal. We thank you for the time you took to share your testimony and we would be delighted to welcome you back to El Palace, should you return to Barcelona in the near future. Looking forward to the pleasure of personally meeting you during your next visit, I remain at your entire disposal. Sincerely, Jean Marie Le Gall General Manager
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I had the wonderful opportunity of staying at this Hotel with my sister for a short city break. The hotel is situated in a great location for either going down to the port of seeing the sights like the Sagrada Familia and is in the heart of town for upscale shopping. From the moment we entered the hotel we were made to feel so special and all of the staff really looked after us. The concierge team were so helpful and even remembered us by name and room number when ever we went to the desk.
We stayed in room 421 which was a junior suite. The room faced the interior of the hotel which meant it was so quite and peaceful. Everything in the room was so elegant and well appointed and housekeeping added all the special touches when you went out for the day making sure the room was lovely when you returned.
The communal rooms are so opulent and grand you feel so special but they were also welcoming and a pleasure to use.
We ate at the Rooftop terrace restaurant and bar on both nights. The food did not disappoint and we were lucky enough to be at the St Joans celebrations on our second night with live music and fireworks. The staff remembered on the second night what wine and cocktails we liked to drink and made our evenings very pleasant - they could not do enough for you.
I would love to come and stay here again when I next visit Barcelona it was a real treat. Yes it is expensive but as they say you only get what you pay for.
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip:Room 421 was divine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from El Palace Hotel, Other at Hotel El Palace Barcelona
Responded 28 Jun 2022
Dear Sarah-Antonia1, I am very pleased to know that you enjoyed your stay and to read the wonderful comments about your time at El Palace Barcelona. We sincerely appreciate to hear that you enjoyed the level of service, room and our Rooftop Garden. Please be informed that I will personally make sure our concierge team receives your compliments. It is exactly these types of memorable experiences we strive to create for all our guests. Since nothing makes us more joyful than knowing that we have achieved our main objective, which is no other than the satisfaction of our guests. We would be delighted to welcome you back to El Palace, should you return to Barcelona in the near future. Sincerely, El Palace Team
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We first stayed at this property in 2018 prior to a Mediterranean cruise, and based on our experience then chose it for this stay which also preceded a cruise. The very best advice we can offer to anyone arriving on an overnight flight from the states is this: to guarantee without question that your room is ready book it for the night previous to your arrival. We arrived at about 9 am and noted several people waiting for their rooms. Our was ready and in fact had had turn down service for the night previous. Perfect for us to fall into bed for an hour nap and refresh. We booked a superior suite this stay and found it more than adequate. A living room, large bedroom and nice sized bathroom with walk in closet were just fine. Twice daily housekeeping was appreciated. Breakfast in the atrium was lovely as well. Staff will remember your beverage choices after day one which is impressive. The offerings were more than enough for us, but if you want eggs cooked to order or pancakes that is cheerfully brought to you (for an additional charge). We enjoyed a fantastic dinner at Amar and highly recommend it. As well we dined one evening in El Hall, which is the restaurant at the far end of the lobby. It was also great and the staff there is outstanding. A glass of wine in the huge lobby seating area was a lovely experience, too. A pianist was playing our first night (he had been playing for afternoon tea) and we really enjoyed him. If we had one criticism it would be that in the bathroom there are tiles in need of repair, and the towel bar is not turned on. That may have something to do with the energy issues in Europe right now and it did not adversely affect our stay. We would absolutely choose this hotel again. The lovely spaces, convenience to the Passeig Garcia (for shopping) as well as to the port and other sites makes it a great choice.
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Date of stay: October 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel El Palace, Dueño at Hotel El Palace Barcelona
Responded 15 Oct 2022
Dear Kwagmeister, So lovely of you of taking the time to share your experience with fellow travelers, but the most important thing I will say is thank you for letting us know you truly enjoyed your stay with us, nothing makes us happier than seeing these comments from our guest. I am really glad to see that your overall experience was a great one and that you had the opportunity to try many of the wonderful experiences in our hotel, including the visit to our brand new restaurant Amar, as well as the rest of the outlets of the hotel. Thank you as well for your comments regarding the bathroom condition, we have taken good note and we will be working shortly to bring it up to perfection, to ensure that your next visit is impeccable. We cannot wait to have you back at your home in Barcelona. Best Regars, Pablo Aldemira Assistant Director of Rooms El Palace Barcelona
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Some hotels are listed as 5 star hotels but are not, this hotel is the real thing. I am totally enthralled by this hotel. Upon approach the outside of the hotel with it's beautiful 1919 style architecture and red awnings tells the approaching guest that this hotel is not like all the rest. Though thoroughly remodeled and comfortable, the interior is the epitome of elegance. The Halls is the lounge with high ceilings and is magnificent as is the bar area. The breakfast room is basically a terrace that is cheerful and bright and displays a wonderful array of foods for breakfast.
I loved the elegant staircases and felt like royalty using them. My room had a foyer and another inside door which made the room extremely quiet despite being in the midst of this vibrant city. The room was spacious and had several surprises within which I won't mention in this review, but it reflects how smart the designers were in modernizing the hotel. The towels and bedding were luxurious. The bathroom had a tub and separate shower as well as a long bathroom counter.
I could have stayed there indefinitely!!
As far as the personnel/staff go - I was treated like a queen. I was greeted warmly by reception. A member of the staff brought me to my room to explain the features of the room and the hotel services.
The concierge staff was better than any I have encountered in the 150 hotel nights that I have stayed in this year. They anticipated needs, offered information and guidance that I didn't even think of to ask for AND helped me with an iPhone emergency (sim car issue) calmly and competently.
The room was very clean and the bed was very comfortable.
The hotel is close to the Gothic Quarter as well as many other sites and the metro.
I highly recommend this hotel. I would definitely stay here again.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from El Palace Hotel, Other at Hotel El Palace Barcelona
Responded 12 Dec 2022
Dear Europeaddict, I would like to thank you very much for sharing your wonderful ratings and comments with us regarding your recent stay at El Palace through TripAdvisor. We are elated to receive your positive feedback since nothing makes us more joy than knowing that we have achieved our main objective, which is no other than the satisfaction of our guests. Rest assured that we shall be encouraged by your testimony to continue working to offer our clients our best and most accurate service at all times. We continuously strive to meet our guests’ needs and expectations and we are very happy to hear that in your case we have reached our goal. We thank you for the time you took to share your testimony and we would be delighted to welcome you back to El Palace, should you return to Barcelona in the near future. With Kind Regards, Guest Relations Department
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Absolutely beautiful hotel! Very much enjoyed our stay. The staff were incredibly attentive, the food was delicious, couldn't ask for more. We enjoyed the daily breakfast as well as the turn down service in the evenings. There are a few options for dining. You can enjoy rooftop dining but bring a jacket as it gets cold when the sun sets. The Hall also serves a nice lunch and dinner along with nice drinks and desserts. There is a Speakeasy in the basement along with a cigar room.
The room was spacious, well decorated and clean. The staff was available to clean the room every morning and did turn down service in the evenings. The sheets were super soft with feather pillows. I personally found the bed a bit hard, but again very soft sheets that made up of that.
The bathroom was spacious as well, with nice shampoo, conditioner and body wash.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from El Palace Hotel, Other at Hotel El Palace Barcelona
Responded 17 Nov 2022
Dear Janeyb, We appreciate the time you took to write us this wonderful review. It is fulfilling to receive such nice comments about our property and service. We are delighted to know that you have enjoyed the facilities and services the hotel offers. Please, be informed I will personally take care that our staff receives your amazing compliments. Thank you again for sharing your experience, and we look forward to serving you in the nearest future. Best regards, Guest Relations El Palace.
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There are more places to choose from in the Barcelona area.
PRICE RANGE
RM 1,526 - RM 2,333 (Based on Average Rates for a Standard Room)
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaEixample / La Dreta de l'Eixample
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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