InterContinental Barcelona An IHG hotel
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About
Welcome to Crowne Plaza Barcelona - Fira Center, your Barcelona “home away from home.” Crowne Plaza Barcelona - Fira Center aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Given the close proximity of popular landmarks, such as Gothic Quarter (Barri Gotic) (1.3 mi) and Casa Batllo (1.4 mi), guests of Fira Palace Barcelona Hotel can easily experience some of Barcelona's most well known attractions.
Rooms at Fira Palace Barcelona Hotel offer a flat screen TV, a minibar, and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
Room service and a concierge are some of the conveniences offered at this hotel. A pool and a lounge will also help to make your stay even more special. If you are driving to Crowne Plaza Barcelona - Fira Center, parking is available.
If you’re looking for a seafood restaurant, consider a visit to 7 Portes, Botafumeiro, or El Nacional, which are all conveniently located a short distance from Fira Palace.
If you are interested in exploring Barcelona, check out one of the natural history museums, such as Museu de Ciencies Naturals de Barcelona, Mammoth Museum, and Human Bodies. Anatomía de la vida..
Crowne Plaza Barcelona - Fira Center puts the best of Barcelona at your fingertips, making your stay both relaxing and enjoyable.
Location
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The hotel has recently had a full rebrand and refurbishment from a Crowne Plaza to an Intercontinental (still part of IHG) and is truly stunning, so much thought has been put into the design/decor and all the little details that it all adds up and make it a truly memorable experience.
The hotel is in a quiet leafy area with minimal traffic noise.
Having stayed in room 406, the room is newly refurbed also decorated very tastefully, in modern clean colours and looks great, there are handy features such as aircon and lots of plug sockets and USB, on both side of the bed for charging devices which is a great touch and a fully stocked mini fridge and tea/coffee making facilities.
As the hotel is so new, the main thing to call out is how great the bed was, completely comfortable and just right, a great sleep was had and wished this could have been taken home!
The hotel has a fantastic and well equipped spa area, with a full water circuit consisting of waterbeds, full pool, sauna steamroom etc and even though some features weren’t available on the day as it was so new, I was assured these would be operational as soon as possible but this didn’t distract from a thoroughly enjoyable experience!
Restaurant has stunning decor, food was great for both dinner and breakfast and a wide selection catering for everyone.
A few teething issues in the room as so new this is to be expected in a hotel that’s been open only a few days but a call out to the Fantastic staff who went above and beyond to make it a great stay - listened to my feedback and put steps in place to address it and everyone deserves the recognition from the porters who took the luggage to the room, to reception and concierge who took onboard the feedback and went the extra mile to make sure that everything was taken care of - truly a memorable experience and will definitely be staying again!
I need two things in whatever hotel I'm staying: a comfortable bed and a quiet environment for a good night's sleep. The bed was huge and really comfortable and the sound proofing in the room was impressive. Not a sound from the street outside and nothing to complain about from within either. Hotels usually remember to install double glazing but then completely neglect internal soundproofing. (I stayed in an expensive Barcelona hotel some years ago and was woken up by an alarm clock in the next door room.) On this trip, however, I felt positively cocooned and all was quiet.
I had a room with access to the Club Lounge so was able to have a peaceful breakfast, and cups of coffee/cold drinks/nibbles throughout the day. I had a couple of evening meals at the rooftop restaurant: good food and excellent views across the city. Staff here and throughout the hotel were friendly, courteous and helpful, perhaps as you'd expect from a quality establishment, but still good to experience.
The room itself was large and had everything required, including plenty of coat hangers in the wardrobe. I didn’t watch the TV so can’t comment on what channels were available, but there was a large and comfortable sofa, desk and chair, coffee table, safe, complimentary bottled water (replenished every day) and a coffee machine. The bathroom had one of those amazing rain forest showers. Everything was spotlessly clean.
The location of the hotel also, by chance, suited me well as it’s only a four-minute walk to the Montjuïc fountain and light show which takes place at this time of year at 9.30pm. In almost 30 years of visiting Barcelona I had never succeeded in seeing it until now. Well worth it.
I like the fact that the hotel is not right in the very centre of the city, which probably adds to the peaceful feel of the place. I shall happily stay there again.
It didn't help that my room was next to the maid service, which went into full activity at around 8 am when I was trying get some extra shut-eye.
The room and beds are very comfortable, and it's thoughtful how they separate the bathroom and main corridor with a small entry way. Two benefits: isolation from corridor noise and smell barrier from the bathroom. To me, Barcelona is notorious for sewer smell that seems to percolate up from every drain in every bathroom everywhere. I've visited Barcelona many times over the last twenty years, and that hasn't changed.
The pool on the roof (which is free to use), is fine for paddling but too small for swimming lengths.
My room was directly opposite the lifts, and I could hear the ‘ping’ sound every time the doors opened. People having conversations whilst waiting for the lift could also be clearly heard inside the room.
The room pictures on the hotel website show a TV with a Netflix logo on the screen. I took this to mean that Netflix was available, or that guests would be able to log into their own account. This wasn’t the case, so the presence of the Netflix logo is misleading.
The hot water in the shower fluctuated without touching the taps. On a few occasions I had to jump out after the water suddenly changed to a scalding temperature. The full-size bottle of shower gel ran out during my stay. Despite requesting a new one from housekeeping, it never came.
When I checked out and settled my bill, my card was charged in British pounds rather than Euros, without asking my permission. The exchange rate used for this conversion was poor and cost me more than if I had settled in Euros.
All these points mean that the prices charged do not reflect the service that is delivered.
It’s beautifully renovated, clean and classy.
Upon arrival we were upgraded to a top floor room which was huge and very comfortable with a big couch and a big size bed. Also, there is a door on between the room and the entrance area so no noises from the corridor.
Bottles of water were complimentary as well as nespresso capsules.
The only issue with the room was the noise from the rooms next door. You can clearly hear the neighbours but fortunately they were quiet in the evenings. We only had an issue one night, we woke up at 1am due to screaming and loud noises. We had to call reception, they sent security and they solved the problem.
We had access to the club lounge, the selection of drinks and snacks were good, and the club breakfast was perfect!
The only thing we were not satisfied is the rooftop bar. Though the setting is very beautiful, the bar is understaffed. We were sitting there 20 mins to be recognized and when finally we cathed the girl that we would like to have a menu, after 20 mins of waiting to get our orders we just left.
Complaining at the reception we were offered to chane our drink cards to points.
The location perhaps is not ideal for everybody but for us it was completely fine, many restaurants and shops nearby and the beautiful palace and the gardens are just a few mins walk from the hotel.
I went to check in early, and there weren't any rooms available which is understandable, but I didn't get a room until almost 5 PM!. I practically had to beg to give me any room because I needed to shower and change for a meeting, and I ended up getting an inferior room, no compensation, not even access to the club lounge.
The staff by the pool refused to add the bill to the tab because I didn't have any credit on my room (not sure what this meant). After 1 hour of repeatedly telling them, it needs to be added to the room so that I can avail the benefit of an ambassador, they did it.
The day of departure, the cleaning staff kept on coming into the room every 45 mins since 8 AM and without knocking. One time I was getting dressed, and the other times it interrupted my video conference constantly.
The person that did the checkout didn't even asked me how was my stay, they just did the checkout took the payment and bye-bye (it wasn't even busy)
Completely unacceptable, I wouldn't recommend the intercontinental in Barcelona there are better choices to choose from where your business would be better appreciated, I'm not asking to be treated like a king, but a little acknowledgement to their loyal customers goes a long way, I am cancelling all of my future reservations here and will stay at the Melia Sky.
"Walking distance to National Art Gallery, roof top closes early on bank holidays. Roof top swimming pool closes at 8pm. Spa too."Read full review
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