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4.5
#160 of 514 hotels in Barcelona
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to The Level at Meliá Barcelona Sky!The Level at Meliá Barcelona Sky raises luxury to its highest level. Feeling special is so easy when every detail has been designed and created especially for you.With exclusive personalised service that will exceed all the expectations of the most discerning guests, The Level at Meliá Barcelona Sky is the new commitment by Meliá to superior services and facilities. Choose a new hotel concept to make your stay in Barcelona exceptionally different.Superior room categories, private lounge and special in-room amenities provide guests with a world of privileges and luxury.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This is a lovely hotel, the only minor problem was there was a very large stag party staying, and the lifts were very busy. and the overpowered the bar, we never ventured into the city but looks a reasonable walk, if you are going on a cruise this hotel is perfectly situated.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at The Level at Melia Barcelona Sky
Responded 12 Jul 2023
Dear Guest, Thank you for providing us with your feedback, it is always gratefully received. It is rewarding to know that you had such an enjoyable stay. Please accept our apologies for any extra waiting time for the lift this can occasionally occur during peak times when we are fully booked. We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Paola Franco, Guest Experience Manager
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I had a lovely, premium, amazing stay at The Level! Its a big luxurious hotel & staying in The Level rooms was worth EVERY penny. High floor with scenic views. Access to the Spa area with jacuzzi, sauna & steam room. The room was clean, spacious and I really loved the shower area.
If you dont pay for the buffet breakfast you can have a Continental breakfast free of charge at the Lounge each morning. The staff were very friendly & polite. The level Lounge was the best part. They start serving snacks from approx 12 noon to 10 pm. The snacks were delicious, filling & there was so much variety, its pretty much a whole meal.
Plus the Level has complimentary alcohol (all kinds and free flowing!) , drinks, tea, coffee throughout and stunning views. If you dont want to be catching taxis, its very close to Poblenau metro which links you to other metros. Wifi worked perfectly. The Level was so good, I highly recommend it, thank you for the amazing stay
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Date of stay: December 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MeliaSky, Guest Experience Team at The Level at Melia Barcelona Sky
Responded 12 Jan 2020
Dear ChelseaR733, Thank you so much for choosing The Level at Meliá Barcelona Sky for your stay in Barcelona. Thank you so much for your very good assessment. The whole team is very pleased to know that you enjoyed the hotel, specially the view and The Level Lounge. Our staff does the best efforts to create the best experience to all of our guests and there is nothing more rewarding than knowing that we achieved ou goal. We hope to see you soon among us. Kindest regards, Guest Experience Team.
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Whenever we visit Barcelona, we prefer to stay at the level Melia Barcelona the sky. This is the perfect hotel for a city break, away from the hustle and bustle of the city center, yet close enough by a taxi ride; cost to Plaza Catalunya around eur10-12. All taxis nowadays are accepting credit cards.
Front desk staff were extremely efficient, pleasant and helpful. Property was clean. Every staff member we encountered, from the check-in to the breakfast venue to the executive lounge were all eager to help. Special thanks to the breakfast manger Lady and her colleagues for their friendly efficient hospitality. Staff were delightful and eager to help though some of them require language knowledge of English.
However, there were few shortcomings, namely; 1 . There was no nightly turn down service in the suite. 2. Bottled water could be better provided instead of the two cans of water. 3. The opening hours of the executive lounge could be extended till 10pm and quality of snacks needs to be improved and please widen the selection of varieties of snacks. 4. We noticed also the swimming pool is relatively small and overcrowded with children. 5. The restaurant menu had limited dishes to offer, I think more options are needed.
However, all in all, my family and I enjoyed our stay at the Level Melia Sky and thanks to all of the staff for their friendly hospitality. We absolutely recommend this hotel.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melia Sky, Director General at The Level at Melia Barcelona Sky
Responded 18 Aug 2022
Dear SMILEVOYAGER, Thank you for choosing The Level at Melia Barcelona Sky and for taking the time to give us your feedback. I´m delighted to read that you had a great stay with us. Especially our staff, breakfast, and the Level lounge. I take note of your comments for the areas we can improve, I will share them with the team. We look forward to welcoming you back again soon! Guest Service Team
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First time in a Melia property opted for the The Level at Barcelona Sky. With Melia being a Spanish brand, I had some hopes it would be a good hotel option to go for. Immediately I noticed a key strength of their brand is the quality of the staff they have attracted as I was seen to very warmly by one of the staff, Marc, in the downstairs lobby area and ushered up to the 25th floor lobby level. As our first and last point of contact in the hotel building, Marc left us with a very good impression of Melia. I found the lifts fast, smooth and clean. The Level lobby/reception is adjacent to the level 25 lounge area where there is a coffee machine, drinks, light snacks (pastries / fruit etc) and great views. There we were warmly received by Paullo and Sara offered a drink as we completed the check in process, the room was not ready but we were early and they had no issue with us leaving some luggage and we were offered a nearby accessible toilet should we wish to change.
By the time we came back to the hotel it was around 7pm and Emma was on the 25th lobby desk and very quickly gave us our room cards and informed us that later the 25th lobby reception closes - but of course the ground floor reception area is still available that serves the larger hotel. We had requested a quiet room away from any major noise, and indeed we were placed in a room located in a corner of the hotel facilitating this request. The room was a decent size, with good size wardrobes and the bed was comfortable, housekeeping had clearly done a decent job cleaning as best they could as the floor in the room we were allocated was hard but clean. If I was being very fussy there were a few wear and tear issues in the room mainly related to the bathroom area - but nothing major.
Between 18:00 and 19:30 they serve a buffet of appetisers and self serve drinks on level 24, this is a nice touch as you can enjoy the sunset over the city. We would very much like to thank Ezequiel for his excellent hospitality on level 24, he was very attentive and professional.
There is a spa on level 5 its small but I found it clean, and the steam room particularly effective, you have to book ahead so do this early if you can, I think they do their best to control the numbers so it is not crazy busy for those using the services at a given moment.
Checkout was at 12pm which worked well for us, we would also like to thank Lucia & Antonio who helped make our stay a pleasant experience.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at The Level at Melia Barcelona Sky
Responded 8 Mar 2023
Dear ExcellentCoffee, We appreciate that you chose to stay with us and are glad to know your experience was pleasant. Thank you for your kind mention of our team members who take great pleasure in going that extra mile for our guests to make sure they have a memorable stay with us. We are also delighted to know that you were pleased with your room and appreciated the high standards we strive to uphold. However, we are sorry that you were not entirely happy with your bathroom. We do carry out maintenance whenever necessary to keep our rooms up to date, nevertheless, we have noted your comment and will be considering it. All of the team hope that we may be able to see you again in the future. Kindest regards, Paola Franco, Guest Experience Manager
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Will and Anya. We came here for our anniversary and was the best hotel we could have asked for, the hotel is lovely and the customer experience was above the 5 star, they would assist with any queries and were available all of the time, gave us a room upgrade and took care of us throughout the whole trip. Emma and Paola were excellent and would resolve any issues we had and always go that extra bit to help us for any inconveniences we had. Rooms were always cleaned every day to a high standard and views from the room was unmatched, and food there was really nice. Location was ideal as it was close to the beach and there was a metro station a 5 minute walk away where you could get anywhere quickly. Completely deserves the five star, very satisfied by this stay and would recommend to anyone traveling in Barcelona.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at The Level at Melia Barcelona Sky
Responded 30 Oct 2023
Dear Mr. Will and Mrs. Anya. Thank you very much for this kind review. We are thrilled to hear that you choose our hotel for your anniversary celebration and that you found our customer service to be exceptional. Our team, always strive to go above and beyond to ensure our guests have a memorable stay. It's great to know that you appreciated the cleanliness of the rooms, the stunning views, and the delicious food at our hotel. We are also glad that you found our location to be convenient, with easy access to the beach and nearby metro station for exploring the city. Your kind words and recommendation mean a lot to us, and we are delighted that you had such an enjoyable stay. We look forward to seeing you again. Kind regards, Paola Franco, Guest Experience Manager
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I’ve stayed with Meliá Hotels a lot. The White House in London was a real saviour during the inter lockdown periods, still maintaining great service levels when other hotels where closing things down. Friendly staff too.
So, for a weekend visit to Barcelona to catch up with a friend, I choose to stay at the media sky and treat myself to one of the premium rooms on “The Level“. I could’ve booked it through the Melia website having a lot of points, but funnily enough, the price is much cheaper to get it through Booking.com, which is what I do, and I send a message that I would like the room to have one large double bed and not two single beds.
Checking in the special reception on the 25th floor of a customer staying on the level, I am dealt with by the brilliant Sophia .
The first room I’m shown has twin beds. It’s quite a small room and I’m told that a bigger room will be an extra €50 a night.,the second room is not my bigger with an oddly placed coffee table that makes the room seem actually smaller.
A quick search on Booking. Com reveals a junior suite for the same price and on asking for this I’m given it by Sophia so an extra 150€ for three nights
On getting into the suite I find lights that don’t work and a toilet full of sh*t- quite literally.
Over the next three hours things are slowly sorted, but it’s an interruption to my evening.
The next morning a very nice manager called Jacopo came to the room with a very sincere apology for what it happened, and said that the hotel will do its best to make good, which I have to say it’s certainly doing over the rest of the weekend.
But looking at the hotel in overall, I can’t really recommend it to somewhere I’d stay again in Barcelona. It’s a good 15 minutes out of the centre and it’s not in an area that seems to have any particular factor to recommended. The restaurants in the hotel obviously keep to Spanish hours as at 12:30 pm on a Sunday lunch one can’t get any lunch and at 6:30 pm on a Sunday evening one can’t get any dinner other than the room service menu which consists of four burgers, a club sandwich and a vegetarian pizza.
The breakfast room is fantastic if you’re staying on the level. It’s on the 24th floor with a view of the sea, but after breakfast, the room is closed for the rest of the day. There is a lounge on the 25th floor for people using the level which has small windows and the city view, but he is well staffed and is a pleasant place to retreat to. The room on the 24th, would be much more spectacular and welcoming. the thing that makes this hotel is the staff who are welcoming pleasant and work very hard, but in terms of location and value for money, it’s not one that I could. I can recommend or return to.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melia Sky, Director General at The Level at Melia Barcelona Sky
Responded 8 Dec 2022
Dear Claytoncast, Thank you very much for staying with us during your visit to Barcelona and for sharing such a heartwarming words about our staff as you are our first priority, we work hard to provide the best service to all our customers. We are very happy to read that you have enjoyed your overall experience with The Level services, especially our amazing Skyline24 breakfast and the service provided by Sofia. We deeply regret the inconveniences faced during your stay and not being able to reach and exceed your expectations as we try to fulfill all our guest requests as much as possible. We would like to inform you that we have personally shared your feedback, with the heads of the department concerned since for us your opinion is essential to be able to continue improving our services. Please, if you decide to come back to Barcelona, do not hesitate to contact us in advance to assist you from the beginning. It was an absolute pleasure to have you as our guest and we wish can welcome you back in the future, Best Regards, Guest Service Team
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This was our 6th time stay at the level at Melia Barcelona Sky and this would be the last time. Since last stay, everything was downgraded. Poor service at front desk( there's no more Level front desk ) to check in and ask to pay at check in with wrong price. It took long time. What's the point of "Online check in " if we need to do all paperwork on spot? In the room there's nothing. ( I understand due to covid 19 things are removed but covid 19 doesn't excuse all ) I used to get some attention upon arrival in room ( like complimentary water, little welcome letter etc) There were not even a pair of slippers. This was really disapointement for a 5 star hotel. Level lounge was self-service cafeteria with no employee around. Overall, this hotel became simple business hotel with no attention to regular customer. The only positive and 5 star on our stay was the breakfast on 24th Floor. Breakfast staff were professional and very attentive and food was great. ( Special thanks to the lady who cooks Eggs and Pancakes. Her pancakes are amazing ).
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Date of stay: August 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melia Sky, Director General at The Level at Melia Barcelona Sky
Responded 24 Aug 2021
Thank you for sharing your comments with us through Trip Advisor and for choosing our hotel for your holiday. We regret if your stay with us did not meet your expectations.I would like to assure you that your comments have already been forwarded to our team, since it was not in our intention in any way to give our guests the perception you described. In reference to the amenities, I would like to inform you that due to our protocols, all the extra amenities are under request. Please do not hesitate that we will keep working in the aspects you mentioned, in order to be able to fully satisfy our guests. Thank you very much for your positive comment about our breakfast, we have already shared it with our coocker who is really glad to read these words and achieve your expectations. We hope to have the opportunity to welcome you soon to Meliá Barcelona Sky. Best regards, Alba González Guest Experience Team
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The Melia Sky is one, if not the go-to hotel for me when visiting Barcelona. It is modern, chic, with awesome views of the city and the sea.
Breakfast is amazing with loads of choices, and you can request the chefs to make something according to your taste and preferences. When staying at the LEVEL, the views at the breakfast bar are above and beyond!
For the most part, 95% of the staff are wonderful, and they go above and beyond to make you have a pleasant stay. However, a few here and there need some retraining or to be fired.
I do worry about the soundproofing in the standard rooms, I was able to clearly hear what was going on in the rooms next door, but when I've stayed in the suites, it wasn't an issue.
I highly recommend it!
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Date of stay: June 2022
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip:If you're into views go for the rooms with the views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melia Sky, Director General at The Level at Melia Barcelona Sky
Responded 11 Jul 2022
Dear luisjkelly, Thank you for choosing The Level at Melia Barcelona Sky and for taking the time to give us your feedback. I´m delighted to read that you enjoyed your stay with us, as well as our breakfast which is served on the 24th floor with an amazing view of the city! I take notes about the soundproofing and the staff, and will share this with the managers. We look forward to welcoming you back again soon. Guest Service Team
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Brilliant hotel, lovely & friendly staff. Hotel is a little outside the city, but we don’t mind a walk & there is public transport near by easy enough to use. We had a very nice room in the level grand premium city view - however there was a toddler next door who we could hear laugh and cry the full time. There was also a room on our floor (floor has around six rooms and this one was on the opposite end to us) which was blaring music around 11/12pm and we heard these guests return back to their room around 3am and back to playing music. Appreciate not the toddlers or party goers fault but could be avoided at a five star hotel with sound proofing in the rooms.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Not in the city centre of Barcelona so be prepared to walk or use public transport.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at The Level at Melia Barcelona Sky
Responded 8 Jan 2024
Dear B5665Utchloea, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that our staff made a positive impression with their friendliness and that you enjoyed The Level Grand Premium City View room. Regarding the noise concerns you've mentioned, we are committed to providing a restful environment for all our guests and we regret any disturbance you encountered. Although our rooms are designed to minimize noise, we acknowledge that sometimes external factors can still be heard. Please rest assured that guest comfort remains a top priority for us. All of the team hope that we may be able to see you again in the future. Kindest regards, Sara Domingo, Guest Service Coordinator
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Lovely personnel, nice lounge and happy hour and breakfast in the 24rh floor.
Absolutely miserable maintenance/cleaning of both the public places and the suite: a ball of light hair on the floor in a ”cleaned” suite, when arriving, and the same piece of trash 4 days in the same spot after 4 requests of proper cleaning. Feet get black by walking on the suite floor…
The part of town in nothing to mention home about, so the when the hotel fails to provide basic hygienics, I recommed to avoid the facility.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at The Level at Melia Barcelona Sky
Responded 24 Jul 2023
Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our lovely personnel, the Level Lounge, happy hour, and breakfast on the 24th floor. We take pride in providing exceptional service and amenities for our guests. However, we are concerned about the cleanliness issues you mentioned in your suite and the public areas. Maintaining a high standard of cleanliness is important to us, and we apologize for any inconvenience this may have caused. We have addressed your concerns with our housekeeping team to ensure that such issues do not occur in the future. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Paola Franco, Guest Experience Manager
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There are more places to choose from in the Barcelona area.
PRICE RANGE
RM 865 - RM 1,446 (Based on Average Rates for a Standard Room)
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaPoblenou / Sant Martí
NUMBER OF ROOMS
99
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to The Level at Melia Barcelona Sky?
Many travellers enjoy visiting Basílica de Santa Maria del Mar (2.9 km), Reial Monestir de Santa Maria de Pedralbes (7.2 km), and Ciutat Vella (3.6 km).
