Hotel El Cid
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About
See why so many travellers make Hotel El Cid their hotel of choice when visiting Sitges. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travellers like you.
Hotel El Cid is a charming hotel offering a flat screen TV, air conditioning, and a refrigerator in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features 24 hour front desk, a concierge, and a sun terrace. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Sitges.
For those interested in checking out popular landmarks while visiting Sitges, Hotel El Cid is located a short distance from Monumento a Bacardi (0.3 mi) and Estatuas de Santiago Rusinol y Ramon Casas (0.3 mi).
If you’re looking for an Italian restaurant, consider a visit to Pizzeria Ristorante Francesco, Villa Marina Sitges, or La Tratto Sitges, which are all conveniently located a short distance from Hotel El Cid.
Plus, during your trip, don’t forget to check out some of the popular art museums, such as Museu de Maricel, Museu del Cau Ferrat, and Palau de Maricel.
We’re sure you’ll enjoy your stay at Hotel El Cid as you experience all of the things Sitges has to offer.
Location
Reviews
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To say that nothing changes is to bestow 5* stars on this establishment. Cleanliness and adherence to Covid rules is unarguably good. Everywhere is spotless, including the renowned Buffet area which overflows with all you could possibly desire - Fresh fruit - fruit juices - Teas, Coffees, Yogurts, croissants and other breads and small pain au raisin ... scrambled eggs, bacon, sausages, beans, tomatoes and three milks including soya ... not to mention bottled water and friendly staff.
Reception staff are first class and referred me to the Galeon Hotel to do my Locator Form on their computer with the help of a fine gentleman there.
It is a real pleasure to stay at this Hotel annually.
Anthony Kreppel
Anthony K
Otherwise, I don't understand the over-rating of this hotel.
It is already very dated, with uncomfortable and noisy bedding, outdated decoration and furniture, very questionable cleanliness (lots of dust, stains, sheets with holes, etc.), noisy air conditioning.
In fact the hotel in general is very noisy, since you can hear everything through the very thin walls, the area is noisy and the partygoers come home late without worrying about the noise they make. Then in the morning we are treated to the noise of the cleaning ladies, the door being an auditory sieve.
The ordinary breakfast only contains very fatty and sugary industrial foods and you have to queue to get coffee.
Don't count on the very weak WiFi connection either.
Finally, be wary when the telephone reception tells you that it is cheaper to book directly rather than through Booking.
On Booking, there was a double room for €72 indicating single bed. I called to ask for confirmation that it was indeed a bed for two people, I was told yes, but that it was cheaper directly (66€). So I trusted him. But when I arrived, this same person told me a price of €98.88. He told me that on the phone I had asked for a room for 1 person (absurd since I actually called to have him confirm that it was good for 2 people despite the bed being marked as single). After paying, I inform him that I will complain to the manager! So he told me that in the end he was wrong that it was the WE price and reimbursed me €17.14, or the room at €81.74, but still not €72. He probably thought I was going to leave it there.
Despite exchanges of emails with the manager, the establishment did not want to know anything and never recognized the employee's fault (voluntary or not, I will never know, but strange all the same).
This review is mostly based on being in room 121.
We had booked for a 16 night stay, and we were allocated room 121. Our initial impressions were not that great as this was by far the smallest room we had stayed in at this hotel. There are no electrical outlets on either side of the bed. The only outlet is in the middle of the facing wall that the TV is plugged into, So this made charging phones and tablets difficult. See Pics
The balcony faced the Sitges roundabout and this bit we liked, although the balcony is very small so could only be used by one at a time.
The Breakfast was good most days. It has the usual selection of breads, meats and pastries, as well as eggs, sausages and bacon. The bacon was British style back bacon, which was nice. For the last 4 or 5 days of our trip they didn’t have sausages though so I guess they ran out.
All the staff in the hotel are great!
The hotel is starting to lose a little bit of what made it charming, I mean the décor and feeling is still charming, but some areas are stating to look a bit worse for wear.
The pool area for one really needs some desperate attention. I would say at least 50% of the loungers were broken and unusable. One day I sat on a lounger and fell straight to the floor as I didn’t see the back legs were split. Luckily a very nice Dutch man cam to the rescue and helped me get up. Some of the parasols were also broken and could not be used. The whole area really needs some new furniture and a bit of TLC.
Would I return? Yes I would. The hotel is still great value and in a great location, but The Galeon offers so much more for not very much more Money. I have already booked an 8 day trip next year for the Galeon.
The hotel is very basic and could do with a complete refurb.
Check in was quick and easy and staff very friendly.
Room was very basic, small fridge, tiny shower room and balcony. No iron or hairdryer in the room.
The hotel has an iron room but this was ‘busy’ for long periods.
Hairdryers are available at reception but they had none all 4 nights as other guests never returned them.
Check out is at 12, unfortunately we slept in and was 20 minutes late. Reception was not happy at all about this. Staff member never even acknowledged us when we came down and wouldn’t look at us. This is totally unprofessional and rude.
There are many other hotels at similar standard and price and we will stay elsewhere in future.
Most disappointing aspect is dirty & unmaintained pool area which is bordering on being a health hazard with green algae growing above the waterline. The pool & terrace have not been cleaned at all in the last 8 days & the pool now seems to be saltwater & has gone very cloudy during the week. There are limited sunbeds & the planters are full of dead/dying plants & in the absence of ashtrays, planters are full of cigarette ends. On-site vending machines for water & canned drinks not working & quite a walk to shops that sell chilled drinks.
Overall, a disappointing return to what used to be a loved & well cared for hotel but sadly is no more and perhaps does not offer the value for money it used to.
A great location - 5 minute walk from where the Airport bus arrives and same from the train station. An easy walk to the beach in less than 10 minutes.
A really good atmosphere in the hotel and the staff are excellent, so friendly and helpful. There is a very relaxed and easy going feeling.
The pool area was always clean and well maintained.
Great selection at breakfast, scrambled eggs, bacon, sausage, beans plus all the cold meats, cereals, cheeses etc.
Some nice extra touches...lemonade and croissants in the communal area in the afternoon, and a free welcome cava at a sister hotel.
A great stay and will definitely stay here on my next visit.
"Note ... there are no internal phones in the rooms. A solo traveller who may have medical issues needs to know the tel number of Reception."Read full review
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