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Barcelo Torre de Madrid

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Plaza de Espana 18, 28008 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$149
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US$149
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Traveller (690)
Room & Suite (233)
Videos (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo Torre de Madrid
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 481 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
The new Barceló Torre de Madrid hotel is located in one of the most iconic buildings in the capital: the Torre de Madrid. Designed by Jaime Hayón, it is the perfect, most comfortable place to discover Madrid, thanks to its great location in the Plaza de España itself, just a short walk away from the Gran Vía with its vast selection of theatres, tapas bars and shops. Its 258 rooms are fully equipped, combinating modern and sophisticated comfort to perfection. Designed to guarantee the very highest standards of quality, these rooms provide everything necessary to satisfy the most discerning guests, whether travelling for business or pleasure. This unique and exclusive building that houses the hotel is iconic in the city, not only thanks to its magnificent location but also because, for a few years, it held the record for the tallest concrete building in the world. It has first class facilities, a sophisticated bar on the ground floor, meeting rooms to host all types of events and restaurants where you can sample exquisite cuisine. There is a spa with a gym for those wanting to keep fit, plus the added benefit of the city's fantastic range of cultural delights. The Barceló Torre de Madrid aims to become a leading hotel in the Spanish capital, the perfect base from which to experience Madrid in a different way.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car park
Wifi
Indoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, French, Spanish, Italian
1820Reviews35Q+A73Room tips
Traveller rating
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Popular mentions
abena a wrote a review 20 Sep
Conakry, Guinea34 contributions48 helpful votes
Great hotel. Very spacious rooms and location was perfect. Staff were very friendly. Breakfast was ok and the staff were very helpful with providing alternatives if you had any diet restrictions. Our room had an amazing view of the Gran Via.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Hotel- cmanager, Propriétaire at Barcelo Torre de Madrid
Responded 3 days ago
Dear Guest, Thank you for your sharing your experience with TripAdvisor readers. We are delighted to see that you enjoyed your stay with us. Our team sincerely appreciates your compliments; thank you for your highlight of our location and service. It is wonderful to hear your mention of our tasty breakfast which has a range of options to suit everyone's tastes. It would be a pleasure to welcome you back in the future. Kind regards, Your Public Relations Department Barceló Torre de Madrid
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ardnetij wrote a review Aug 2021
Dubai56 contributions64 helpful votes
Hotel's Favourite
We experienced warm and friendly service by every member of the team. Housekeeping was really good. Rooms were always very clean. Reception was always very helpful. English was widely spoken by all staff.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Hotel- cmanager, Propriétaire at Barcelo Torre de Madrid
Responded 3 weeks ago
Dear ardnetij, Thank you for taking the time to review your stay. We are delighted to hear that you received such fantastic service from our team and I will be sure to share your feedback with them as it will make their day to learn that their efforts are appreciated by our guests. We look forward to welcoming you back on a future visit. Kind regards, Public Relations Team Barceló Torre de Madrid
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ccasta841596 wrote a review 19 Sep
Los Angeles, California1 contribution
We saw the pictures of the hotel on the website ,thought that the tallest building in Madrid was a hotel in its entirety that’s not the case it’s only up until the ninth floor no service or particular amenities would not come back the bathroom shower is the best Feature of the hotel
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Hotel- cmanager, Propriétaire at Barcelo Torre de Madrid
Responded 3 days ago
Dear Guest, Thank you for taking the time sharing your recent experience at Barceló Torre de Madrid. We have taken good note of your comments of your experience and are truly sorry our hotel did not meet your expectations; our team works daily to provide the best possible service. Please rest assured that your review will be shared with our heads of department for review. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Your Public Relation Team Barceló Torre de Madrid
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N R wrote a review 17 Sep
Atlanta,Ga77 contributions7 helpful votes
Tons of TVs Chanels,great news selection. Bathrobe, slippers and remote in plastic bags. The amenities were very nice and the chocolate in the pillow and the wrapped sweets were an extra nice touch. The room was spotless.I needed to catch up with my sleep and the rooms get so dark, that I overslept until 2:30 pm next day.Also The rooms are very quiet. Staff is very friendly, helpful and professional. There are sanitation stations everywhere as well.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Hotel- cmanager, Propriétaire at Barcelo Torre de Madrid
Responded 5 days ago
Dear N R, Thank you for positively reviewing your time at our hotel. We are delighted that your stay lived up to your expectations; our team always do their best to ensure all our guests have a memorable time. We hope to welcome you back in the future. Kind regards, Equipo de Relaciones Públicas Barceló Torre de Madrid
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lharda703591 wrote a review 12 Sep
London, United Kingdom1 contribution
Overall a disappointing stay with the hotel not living up to its 5* rating. Reception were unable to tell where to get a lateral flow test needed to get on return flight. Breakfast is no longer a buffet due to covid restrictions which is understandable, but there was one staff member trying to service all the guests. The bar was frequently unmanned and took ages to get a drink.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Sonia Palmero, General Manager at Barcelo Torre de Madrid
Responded 1 week ago
Dear guest, Firstly, we want to thank you for having chosen Barceló Torre de Madrid for your stay in the capital. We are truly disappointed to know we were not able to fulfil your expectations at all rating your experience with 2 out of 5. In general and regarding your comments of not considering us a five star hotel, we would love to inform you that, in the Community of Madrid, the General Direction of Tourism is the one who makes the inspections and the necessary audits in order to grant the category and standards to a hotel establishment. Our service is backed by our clients and for this reason we are appalled reading your comments since they do not coincide with the standards to which we are accustomed. For this reason and once more, we are truly sorry we could not meet your expectations during your stay. Furthermore, we are surprised about your comments for the Covid Tests since we always recommend several places in Madrid and also the option to call a doctor that came to the hotel to do the Covid Test. Once again, we are so sorry about the inconvenience. Finally, we regret the fact that we failed in order to meet your expectations. Herewith, we do hope you would allow us a second opportunity to host you including your needs and wishes. It would be a true pleasure for all of us welcoming you back at Barcelo Torre de Madrid. Best regards, Your Public Relations Team
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PRICE RANGE
US$162 - US$320 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridArguelles / Moncloa - Aravaca / Princesa
NUMBER OF ROOMS
258
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Frequently Asked Questions about Barcelo Torre de Madrid
Which popular attractions are close to Barcelo Torre de Madrid?
Nearby attractions include Gran Via (0.4 km), EL BÚHO GAMES - La Zona Escape Experience (0.4 km), and Templo de Debod (0.5 km).
What are some of the property amenities at Barcelo Torre de Madrid?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Barcelo Torre de Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Torre de Madrid?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Barcelo Torre de Madrid?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Barcelo Torre de Madrid?
Conveniently located restaurants include SteakBurger Gran Vía 55, GastroVía 61, and Oven Mozzarella Bar.
Are there opportunities to exercise at Barcelo Torre de Madrid?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Barcelo Torre de Madrid have an airport shuttle?
Yes, Barcelo Torre de Madrid offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barcelo Torre de Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Torre de Madrid offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.