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SLEEP'N Atocha

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417 Reviews from our TripAdvisor Community

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Showing 71: English reviews
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Buxton, United Kingdom
Reviewed 2 weeks ago

Really friendly staff, great position, modern, clean hotel. Just next to the underground station and near to Atocha central station. You can walk around the city centre with ease. All of the staff were very friendly and helpful including- Sonia, Sergio, Vicky, Natalia and Alejandro.

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Helpful?
Thank ChrisWils0n
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hey there, ChrisWils0n! Thank you kindly for the feedback. It's very interesting for us to read what you think about SLEEP'N, it's the best way to improve. We're very happy that you found everything to be of your liking, specially that you got along so well with all the staff. Aren't we a friendly bunch? ;) Come back to SLEEP'N...

Santo Domingo
Reviewed 4 weeks ago via mobile

About 6 months ago I stayed in this hotel and liked it. Now I came back with some family members and still think the same. Alejandro is a rock star and made our day with his service every morning during breakfast. Natalia and Iria were super helpful, nice and made my family feel like we were in our home town....

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Helpful?
Thank Carlos R
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hi Carlos R, doing fine I hope! Thank you kindly for the feedback, it's really nice to read what you think about SLEEP'N. It's our best bet to improve and know what to change. We're enormously happy that you brought your family this time. Had fun? I'm sure you did! Alejandro is quite the guy, isn't he? He knows how...

Reviewed 4 weeks ago via mobile

Visited the SLEEP'N Atocha by myself to do the Madrid Half Marathon. Some of the perks were: *Clean and cozy room *Great help with dinner from Montse 🤗 *The central location very close to Retiro park *Medium price, high value

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Helpful?
Thank Simon A
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hey, Simon A, how are you? Thank you kindly for the feedback about your stay. We're really happy that you enjoyed your stay. How was the race? We hope that you had a lot of fun and that you'll come back sometime. Here in SLEEP'N we'll be happy to welcome you back. Regards, SLEEP'N Atocha Community Manager

Reviewed 4 weeks ago via mobile

Great place located near the city center and Atocha Train Station. The rooms are neat and comfortable despite their size. Overall what makes this venue a good establishment is their focus on the customer's satisfaction. Natalia and Raul were very helpful when asked about places for food and entertainment. Their recommendations were excellent and their service outstanding...

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Helpful?
Thank Daniel B
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hey Daniel B, how are you doing? Thank you kindly for the feedback about your stay. It's really important for us to know what you think so that we may learn from it and improve day by day. So you liked the location? Admittedly it's really conventient, close to the main Museums, the main train station and only 15 min...

Lima, Peru
Reviewed 25 March 2017 via mobile

Excellent and amiable people. Montse attended us giving a lot of advices and help! Good place and excellent service with all their workers Good wifi and almost brand new hotel, the rooms are significant better than others hotels around, I recommended to all my friends for their next trip. All clean Thanks

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Helpful?
Thank ctejada
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hey ctejada, how are you doing? Thank you so much for the feedback! it's very valuable for us, that way we can learn what to do to improve. We're so happy that you enjoyed your stay and that you could enjoy your trip. We always try to make your stay the most comfortable possible, and not only because of the...

Reviewed 5 March 2017 via mobile

The hotel has advantages for both airport and Madrid station. There is a bus service from Bajaras T4 to almost at the hotel. And hotel is practically at Atocha station. Good, comfortable room. Plenty of restaurants around. Breakfast is limited, but ok for a quick one

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Helpful?
Thank Susanta S
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hello there, Susanta S. Thank you very much for the feedback about your stay. It's really important for us to know what you think so that we may improve day by day. Happy to hear that you enjoyed your stay and that the location was so convenient for you. We're indeed located in a privileged spot inside of Madrid =)...

Richmond Hill, Canada
Reviewed 3 March 2017

We booked a room there not realizing how small it would be. Despite it's supposed to accommodate two people the room had no space to pass each other. Mostly it was taken by the bed keeping nearly half a meter to squeeze between the bed and wall. Tiny bathroom (shower+toilet bowl, no sink inside). To wash hands after bathroom we...

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Helpful?
Thank slavat25
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hello slavat25, thank you for dedicating some minutes to write some feedback about your stay. It's very interesting to read your opinion, this way we may improve day by day. I'm sorry that you didn't enjoy that much your stay in our Hostal. The rooms, depending on what you book, can be smaller or larger. We have different type of...

Reviewed 24 February 2017 via mobile

The staff are excellent. That's a good start. Rooms are small - well thought out, but small. I never knew you could get a landline phone so small! Location good. If you fell over you would be in the Atocha train station, the Prado is ten minutes on foot and there are countless bars and restaurants nearby. Inexpensive, very clean,...

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Helpful?
3Thank David S
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hello David S, and thank you for the feedback. It's always very valuable to learn from our guests what they think, so that we know what to improve. I see that you enjoyed your stay, and that the location and the staff's attitude was the best for you. About the size of the rooms, I see it bothers you. Let...

Bristol, United Kingdom
Reviewed 23 February 2017 via mobile

Excellent stay central location next to town shops bus routes metro/train etc staff extremely helpful and speak great English food in hotel was very good and very reasonably priced rooms were very clean I would definitely stay there again and recommend to anyone staying there thank you so much

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Helpful?
2Thank Kate_elizabethmae
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hey there Kate_elizabethmae, thank you kindly for the feedback about your stay. It's very important for us to know what you think, so that we may improve daily. We're glad to see that you enjoyed your stay and that you would stay here again or recommend us. Don't hesitate in doing so, you'll be always welcome in SLEEP'N! Regards, SLEEP'N...

Reviewed 21 February 2017 via mobile

Just back from a 5 night stay. Very affordable clean warm friendly and helpful staff. Sergio at reception couldn't do enough and the wonderful barman was always on hand to help, central to all amenities

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Helpful?
2Thank Helena K
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hi Helena K, thank you kindly for the feedback. It's very nice to hear from our guests what they think about SLEEP'N. And also very important, since it's the best way to improve. We're happy that you enjoyed your stay, we also liked having you around for those 5 days =) Isn't it nice when you have everything within walking...

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Staying in Paseo del Prado

Neighbourhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Boutique lodgment with affordable prices. Enjoy the Spanish capital and stay in our fully renovated and warm rooms worthy of a 4 or 5-star hotel. We are an accommodation reference in Madrid due to our excellent location and fantastic value for money. DESCRIPCIÓN EQUIPAMIENTO HABITACIONES: • Cama viscoelástica amplia y muy cómoda / Spacious and comfortable bed • Juego de 4 almohadas / Set of 4 pillows • Edredones nórdicos / Nordic quilts • Baño privado con ducha de alta presión y efecto lluvia / Private bathroom with high-pressure and rain-shower effect • Secador de pelo profesional / Professional hairdryer • Caja fuerte* / Safe deposit box* • Climatización completa (calefacción, ventilación y aire acondicionado) / Complete climate control (heating, ventilation and air-conditioning) • Televisión con +70 canales / TV with more than 70 channels • WiFi de fibra óptica gratuito / Free WiFi - "Fibre optic" • Teléfono* / Telephone* • Altavoces HQ Bluetooth "Play & Sound" / HQ Bluetooth "Play & Sound" Speakers • Acceso gratuito a lista de reproducción en Spotify / Free access to our own Spotify playlist • Otro mobiliario: Espejo de cuerpo entero y lámpara de lectura / Other furniture: Long mirror & reading lamas DESCRIPCIÓN EQUIPAMIENTO ZONAS COMUNES: • Desayuno "Take away" / Take away Breakfast • 24h SHOPPN Market - "Temptation & Salvation" • DRINKN Lounge Bar • Mini Cine / Movie "theater" • Alquiler de espacio para reuniones* / Space available for meeting room* • Terraza (apertura Verano 2016) / Rooftop (opening Summer 2016) • WiFi de fibra óptica gratuito / Free WiFi • Servicio de conserjería y recepción 24 horas / 24h concierge and frontdesk service • Máquina de café 24h* / Nesspreso machine* - 24h • Parking público en frente del Hotel* / Public parking across the street* • Servicio de lavandería* / Laundry Service* • Servicio de consigna* / Locker room* • Hotelextras* o Tourist Bus, Madrid Card and Bernabeu Tour reservations o Airport shuttle o Otros servicios • Servicio de check-in/check-out express / Express check-in/check-out • Check-in antes de las 15:00H sujeto a disponibilidad / Early check-in upon availability • Check-out después de las 12:00 sujeto a disponibilidad* / Late check-out upon availability* * Servicio con cargo / With charge ... more   less 

Additional Information about SLEEP'N Atocha

Address: Calle Doctor Drumen 4, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Paseo del Prado
Price Range: RM261 - RM720 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — SLEEP'N Atocha 2*
Number of rooms: 80
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Questions & Answers

Here's what travellers have asked, with answers from SLEEP'N Atocha staff and other travellers.
6 questions
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Questions? Get answers from SLEEP'N Atocha staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Its worth paying a little extra for a room that looks out into the centre.”
ChrisWils0n, 16 Apr 2017 | Read review
“Get a room with a balcony if available, at least overlooking the front part.”
mrtdl, 18 Jan 2017 | Read review
“Internal rooms are much more quiet”
Giluiz, 21 Dec 2016 | Read review
“nothing to recommend”
LTPSSS, 13 Dec 2016 | Read review
“If you have mobility issues, be sure to ask for a room that doesn't have stairs”
catladyKC, 4 Oct 2016 | Read review
5 of 5