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Axor Barajas Hotel

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Traveller (504)
Room & Suite (359)
Dining (81)
Overview
  • Excellent46%
  • Very good40%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,519)
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587 results
Traveller rating
260
224
52
24
27
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LanguageEnglish
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260
224
52
24
27
Show reviews that mention
All reviewsclose to the airportairport hotelruns every half hourfree shuttleshuttle servicenext morningan early flightmodern hotelfamily roombunk bedsshaving kitrental carbetween flightsan overnight staylarge roomstayed here for one nighti highly recommend this hotel
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1 - 5 of 587 reviews
Reviewed 5 days ago via mobile

This hotel has poor customer service although the staff are reasonably polite. They need more training and a better knowlegde of the area. The front house staff have very basic next to no knowledge of transport systems or routes into the city so I recommend...More

Thank Mellz89
Response from Svillalba, Director Comercial at Axor Barajas HotelResponded 5 days ago

Good Morning Thank for sharing your experience at Axor Hotels . We regret not to have covered your expectations and apologize for any lack of quality during the stayed. Kindly take note that rooms can not be open from outside without the key, moreover when...More

Reviewed 6 days ago via mobile

We've stayed in this hotel because we were going to a 3 days festival (Madcool), the hotel was near of the venue and additionally had a free shuttle service to the airport and to the Ifema (Festival venue). At our arrival, we booked the shuttle...More

Thank Ricardo R
Response from Svillalba, Director Comercial at Axor Barajas HotelResponded 5 days ago

Good Morning Mr Ricardo Thank for sharing your experience at Axor Hotels . We regret not to have covered your expectations and apologize for any lack of quality during the stayed. Hotel do not have shuttle service to ifema, we place transport for the main...More

Reviewed 1 week ago via mobile

We stayed at the axor hotel on our way back home. The location is perfect as it is just few minutes from the airport. The room was large and clean and accommodated three of us very comfortably. Would definitely recommend it.

Thank Mariela Z
Response from Svillalba, Director Comercial at Axor Barajas HotelResponded 5 days ago

Dear Mariela, Thank for sharing your experience at Axor Hotels . We hope to see you back in Madrid soon Have a great day and Kind Regards Salvador Villalba Sales Manager Axor Hoteles.

Reviewed 2 weeks ago via mobile

Our flight from Barcelona was delayed so we missed our connecting flight in Madrid. The airline booked a room for us at this hotel. The hotel has free shuttle from the airport to the hotel and back. The staff at reception/ reservation desk were professional,...More

Thank swansontropical
Response from Svillalba, Director Comercial at Axor Barajas HotelResponded 5 days ago

Thank for sharing your experience at Axor Hotels . We hope to see you back in Madrid soon but without delayed :) Have a great day and Kind Regards Salvador Villalba Sales Manager Axor Hoteles.

Reviewed 3 weeks ago via mobile

We stayed a night before getting on our next flight, the AC was not working in our room. True be told they sent someone to check it, they couldn’t fix it . But that was it, and the suggestion was to open the windows, they...More

1  Thank Dve_gh
Response from Svillalba, Director Comercial at Axor Barajas HotelResponded 5 days ago
Google Translation

Buenos días Lamentamos cualquier fuga de calidad que se hubiera podido producir durante su estancia Un cordial saludo Salvador Villalba...More

View more reviews
About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Spa
Details
Price range
US$81 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Madrid
#50 Business Hotel in Madrid
#54 Romantic Hotel in Madrid
#122 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Madrid
#50 Business Hotel in Madrid
#54 Romantic Hotel in Madrid
#122 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (504)
Room & Suite (359)
Dining (81)
Pool & Beach (2)
Amenities (65)
Family and Play Areas (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Alex G
14 June 2018|
AnswerShow all 3 answers
Response from Svillalba | Property representative |
Dear Alex Greetings from Axor Hotels, Thanks for staying with us. Summer pool was open on June the 1st and will close mid September. Pool is available from 12:00 till 20:00 from Monday to Friday. Kind Regards... More
0
Votes
Google Translation
julie S
10 May 2018|
AnswerShow all 5 answers
Response from Svillalba | Property representative |
Good morning. trip hotel to Airport can not be book, trip airport to hotel must be booked at the check in time. We are pleased to inform you that the hotel offers a complimentary 24 hours shuttle service from the airport... More
0
Votes
Google Translation
Md Asif A
13 March 2018|
AnswerShow all 2 answers
Response from wombat1954 | Reviewed this property |
During the summer they have an outside pool, that shuts in the winter.Thye have a mixed spa as well as a fitness club gym.
0
Votes
Room Tips
"all rooms are great since it not on a main road you do not have to worry about the exterior noise"
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"Make sure the bed is not broken and if it is..I suggest you call them immediately."
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"Sleep elsewhere!"
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"Upper floor with courtyard view"
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