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Petit Palace Santa Barbara

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Traveller (395)
Room & Suite (290)
Dining (85)
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Overview
  • Excellent59%
  • Very good34%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,434)
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556 results
Traveller rating
322
186
36
7
5
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LanguageEnglish
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322
186
36
7
5
Show reviews that mention
All reviewsalonso martinez metro stationjazz clubgreat locationfree laptopbunk bedsplenty of bars and restaurantsfamily roomminute walkinternal courtyardhuge bathroomsmall windowlovely hotelup to dateour room was spaciousmetro stopwalking distancegood size
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1 - 5 of 556 reviews
Reviewed 1 week ago

The rooms are chic, with no balcony, the bathroom is large and daily cleaning is done. Plastic slippers are needed because the water coming from the shower does not leak anywhere. Bathroom ventilation can be better. Breakfast is buffet style, you can eat organic products,...More

Thank puiu2013
Response from Sara L, Front Office Manager at Petit Palace Santa BarbaraResponded yesterday

Thank you Puiu2013 for choosing us during your last stay in Madrid, but also for taking the time to share online about your experience. It is a great new for us to know that our Hotel reached your expectations a you had a pleasant experience...More

Reviewed 2 weeks ago via mobile

"Never again. Noisy, noisy and No sleep." *the worst hotel experience we ever had: *noise everywhere: from the side street because of drunk/noisy people and ton's of bottels in the huge garbage disposal. Horrible noise. *bathroom has no lock on the door and there is...More

Thank veredcakes
Response from Sara L, Front Office Manager at Petit Palace Santa BarbaraResponded yesterday

Dear Veredcakes, Thank you for your time and feedback, as we always said to our guests, your opinion is something essential to us as we learn from our mistakes and your comments let us find where we have to improve, so thank you again for...More

Reviewed 2 weeks ago via mobile

We stayed here for three nights. On our second night the fire alarm went off at 4AM just on our floor. No one even comes to tell us what is going on we find out from other guests that there is a pipe burst. The...More

Thank wanderlust8758
Reviewed 3 weeks ago via mobile

Very upset after payed twice the same 3 nights. I made a mistake, because I reserved firstly on wrong dates for distraction. Something the hotel has nothing to do with! But, secondly, I explained the error to the hotel, asking for a nice and good...More

1  Thank Ricardo R
Response from Jorge d, Director General at Petit Palace Santa BarbaraResponded 2 weeks ago

Dear Mr. Rodrigues, In the 99% of our responses to our client´s reviews, be they good or bad, we sincerely appreciate their publication, since we all learn and use them to improve each day and create better experiences for our guests. In your case it...More

Reviewed 4 weeks ago

We stayed three nights at this hotel. It is very well located in a very good and very central area of ​​Madrid. There are many places to have breakfast and eat in the surroundings and to which you can go walking. The hotel is a...More

Thank Coviag72
Response from Jorge d, Director General at Petit Palace Santa BarbaraResponded 2 weeks ago

Dear guest, Thank you so much for your time sharing your opinion about your recent stay at our Hotel. We are pleased to know that you liked every aspect of our hotel facilities and you had such a great experience with us. I will personally...More

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Most Booked Properties in Madrid, Spain
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$146 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in Madrid
#33 Business Hotel in Madrid
#47 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$146 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in Madrid
#33 Business Hotel in Madrid
#47 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (395)
Room & Suite (290)
Dining (85)
Amenities (12)
Family and Play Areas (1)
Nearby
Chueca
Chueca is the hip, gay neighbourhood of Madrid where
many of the streets are narrow and intimate, but where
the hustle and bustle and the eclectic storefronts and
people give it a distinctly urban feel. The main
thoroughfare is Calle Hortaleza and the main square is
Plaza Chueca, completely filled with terraza tables
serving copas (mixed drinks) during summer. A mixture
of trendy and grungy, some of the adult businesses
...More
Questions & Answers
Ask a question
mcmDonegal
26 October 2017|
AnswerShow all 4 answers
Response from Carol H | Reviewed this property |
You can get the Train/metro in so easy and metro is only 5 min Walk to Hotel /has it was last february i can no longer remember Names of stations to change get of at,they will tell you at station.
1
Vote
Carmel L
1 June 2017|
AnswerShow all 3 answers
Response from Sara L | Property representative |
Hi Carmel! For sure the best way to get to/from the airport is Metro. Just double check if you are travelling this summer because from next July several metro lines will be closed for works. Otherwise a taxi will be 30€/way... More
0
Votes
Google Translation
Jimothy H
5 May 2017|
AnswerShow all 10 answers
Response from linor c | Reviewed this property |
‫Yes‬
0
Votes
Google Translation
Room Tips
"City view rooms"
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"Ask for a high floor (quiet room)"
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"Stay away from lower floors on side facing side street-- can get noisy in early AM hours when they pick up..."
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"You can book on points and ask for a room facing the square."
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