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Pestana Plaza Mayor Madrid

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Calle Imperial 8, 28012 Madrid Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Autumn Deal
Pestana
Expedia.com
US$193
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Free cancellation until 01/02/22
Reserve now, pay at stay
Destinia.com
US$164
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Free cancellation until 30/10/21
Booking.comUS$192
Hotels.comUS$193
Trip.comUS$194
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (324)
Room & Suite (91)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Staff required to regularly wash hands
Updated 10/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 482 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
Sleeping in the historic centre of Madrid, in a baroque building in the most iconic square in the city. It’s an experience only possible at the Pestana Plaza Mayor, an exclusive hotel of the Pestana Collection brand that combines the baroque architecture of the 17th Century with a sophisticated decor and the amenities of the 21st century. Madrid is a city with a life of its own, where there is movement, noise and people. But if you want to relax for a moment, all you need to do is close the windows. The hotel is your refuge whenever you want, simultaneously at the centre of everything is the centre of tranquillity. With its spectacular Spa, an inner patio lit with natural light, its own library, a Rooftop bar with seasonal pool with views over the most genuine neighbourhood in the city, a terrace right on Plaza Mayor and rooms that prime for supreme comfort, this is the place to stay in the centre of Madrid. The Pestana Plaza Mayor Madrid is a unique and unrivalled luxury hotel, located a stone’s throw away from the main monuments and tourist attractions, such as Puerta del Sol square, the Royal Palace, Madrid Cathedral, Gran Vía, Plaza del Callao square, the Temple of Debod, or the iconic El Rastro flea market. The Paseo del Arte, where you’ll find the main museums such as the Prado, Reina Sofía, and Thyssen, is only a 20-minute walk away.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Parking
Wifi
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Solarium
Steam room
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
Special Price:Autumn Deal

Location

Full view
100Great for walkers
Grade: 100 out of 100
969Restaurantswithin 0.5 km
276Attractionswithin 0.5 km
462Reviews7Q+A27Room tips
Traveller rating
  • 369
  • 54
  • 21
  • 7
  • 11
Time of year
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Language
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Popular mentions
Amadea N wrote a review Yesterday
London, United Kingdom19 contributions2 helpful votes
Exceptional service They we all fantastic!! Everyone tried their best to accommodate us and everyone was extremely friendly and helpful! 10/10 Hotel was in the Center so very easy to access all the shops and restaurants. We went for a surprise 70 th birthday party and the staff we’re helpful in ‘keeping’ our secret!
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Nieves Tiessen, Guest Services / Front Office at Pestana Plaza Mayor Madrid
Responded today
Dear Mrs. Amadean, Thank you so much for your feedback on your stay with us. We are so pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest for such a special stay. We would like to thank you for staying at Pestana Plaza Mayor Madrid, and we look forward to welcoming you again soon. Best regards, The Team at Pestana Plaza Mayor Madrid
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Bernd wrote a review Sep 2021
Lauf an der Pegnitz, Germany16 contributions2 helpful votes
Hotel's Favourite
Perfect location, you can´t be more central in Madrid. A room towards Plaza Mayor is highly recommended. Roof top pool is amazing, indoor pool is marvelous. Service and staff are really great, and having dinner in the hotel restaurant at least once during your stay is a must.
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Date of stay: August 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
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Response from Ricardo Lorenzo, Guest Services / Front Office at Pestana Plaza Mayor Madrid
Responded 7 Sep 2021
Dear Bernie, On behalf of our entire team at Pestana Plaza Mayor Madrid, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Plaza Mayor Madrid. Best regards, The Team at Pestana Plaza Mayor Madrid
Read more
Dorinda952 wrote a review 26 Oct
London, United Kingdom6 contributions
We had an amazing stay in this beautiful hotel. Magical setting and views of the plaza. We arranged a surprise birthday get-together for a friend, and the staff could not have been more helpful and welcoming. We will be back.
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Date of stay: October 2021
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Response from Nieves Tiessen, Guest Services / Front Office at Pestana Plaza Mayor Madrid
Responded today
Dear Mrs. Dorinda, Thank you for your feedback on your stay at Pestana Plaza Mayor Madrid. We are pleased to hear that you enjoyed the experience and our team's dedicated service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Plaza Mayor Madrid, and we look forward to welcoming you again soon. Best regards, The Team at Pestana Plaza Mayor Madrid
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Jeroen van Spaendonck wrote a review 21 Oct
1 contribution
We had a great time in the fantastic ambiance of the Pestana Hotel at the Plaza Mayor! The service and general quality are amazing! Especially the service and kindness of the teammenbers was great. We will come back!
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Date of stay: October 2021Trip type: Travelled with family
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Response from Ricardo Lorenzo, Guest Services / Front Office at Pestana Plaza Mayor Madrid
Responded 4 days ago
Dear guest, On behalf of our entire team at Pestana Plaza Mayor Madrid, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Plaza Mayor Madrid. Best regards, The Team at Pestana Plaza Mayor Madrid
Read more
Mauriceb50 wrote a review 19 Oct
Isola San Giorgio Maggiore, Italy17 contributions21 helpful votes
Beautiful location, nice and cozy hotel. Perfect staff. Your home in Madrid! Pestana Hotel group is an amazing alternative to other hotel chains, especially in Portugal and Spain. My first choice for any future trip in these countries.
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Date of stay: October 2021
Rooms
Location
Service
Room Tip: Amazing view on Plaza Mayor from the central rooms.
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Response from Ricardo Lorenzo, Guest Services / Front Office at Pestana Plaza Mayor Madrid
Responded 4 days ago
Dear Maurizio, On behalf of our entire team at Pestana Plaza Mayor Madrid, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Plaza Mayor Madrid. Best regards, The Team at Pestana Plaza Mayor Madrid
Read more
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PRICE RANGE
US$165 - US$291 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridSol / Centro / Austrias
NUMBER OF ROOMS
90
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Frequently Asked Questions about Pestana Plaza Mayor Madrid
Which popular attractions are close to Pestana Plaza Mayor Madrid?
Nearby attractions include Plaza Mayor (0.06 km), Mercado San Miguel (0.2 km), and Five Mon-keys Escape Game (0.1 km).
What are some of the property amenities at Pestana Plaza Mayor Madrid?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Pestana Plaza Mayor Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pestana Plaza Mayor Madrid?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pestana Plaza Mayor Madrid?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Pestana Plaza Mayor Madrid?
Conveniently located restaurants include Ástor, Steakburger Arenal, and Grama Lounge.
Are there opportunities to exercise at Pestana Plaza Mayor Madrid?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Pestana Plaza Mayor Madrid located near the city centre?
Yes, it is 0.5 km away from the centre of Madrid.
Are any cleaning services offered at Pestana Plaza Mayor Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Does Pestana Plaza Mayor Madrid offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pestana Plaza Mayor Madrid?
The staff speaks multiple languages, including English and Spanish.