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Crowne Plaza Madrid Airport

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Traveller (379)
Room & Suite (325)
Dining (68)
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Overview
  • Excellent33%
  • Very good43%
  • Average14%
  • Poor4%
  • Terrible6%
Travellers talk about
“madrid airport”(63 reviews)
“free shuttle”(39 reviews)
“shuttle service”(28 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Madrid Airport
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Offers from Crowne Plaza Madrid Airport
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Reviews (1,020)
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232
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44
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156
232
88
38
44
Show reviews that mention
All reviewsmadrid airportfree shuttleshuttle servicean early flightholiday inn expressbetween flightsnice hotelstayed one nightwake up callfollowing morningan overnight stayunderground parkingother hotelscomfortable bedsthe hotel offersthe ground floorcomfortable stay
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151 - 155 of 558 reviews
Reviewed 16 July 2016 via mobile

Despite the slightly unnerving approach to the hotel when following the satnav the hotel itself is very pleasant. We stayed one night before our flight home. The hotel offers a free airport transfer which we used to pick up the metro into Madrid in the...More

Thank janey b
Response from CPMManagement, Guest Relations Manager at Crowne Plaza Madrid AirportResponded 18 July 2016

Dear Janey, Thanks to staying in Crowne Plaza Madrid Airport. Your comment is welcomed. Staff is proud to see their job reflected in the guest experience. Hope see you in the next visit or transfer in Madrid. Best regards,

Reviewed 16 July 2016 via mobile

We stayed at the hotel before flying home after a week in Spain. It was a great last night, we went into Madrid in the afternoon and the member of staff on reception, Sandra, when we checked in was very helpful explaining how to get...More

Thank MrW99
Response from CPMManagement, Guest Relations Manager at Crowne Plaza Madrid AirportResponded 18 July 2016

Dear MrW99, thanks to sharing your experience with tripadvisor community. It's so important for us. This comments are noted to improve services. Also, Sandra will be happy to read about her job. We are pleased to read about her. Hope see you in the next...More

A TripAdvisor Member
2
Reviewed 14 July 2016 via mobile

Stayed overnight and found this hotel of very good quality. The room was of good size and bed very comfortable and breakfast good. Above standard of some other hotels we have stayed at on this holiday. Staff very friendly and obliging. For overnight stay this...More

Thank A TripAdvisor Member
Response from CPMManagement, Guest Relations Manager at Crowne Plaza Madrid AirportResponded 15 July 2016

Dear Guest, thanks to sharing your experience with us. It's so important for us to know from first hand about hotel services. The comment is noted to share with the staff and to improve services. Best Regards

A TripAdvisor Member
76
Reviewed 13 July 2016 via mobile

Another great Crowne Plaza, lovely room and great staff with a nice restaurant. Location is a bit bleak but ideal for catching that early flight from the airport as a free shuttle is laid on as well. However if you're driving the car parking charge...More

Thank A TripAdvisor Member
Response from CPMManagement, Guest Relations Manager at Crowne Plaza Madrid AirportResponded 15 July 2016

Dear Guest, thanks to sharing your experience with us. Staff is happy and proud to read it. It's good to recognize the value of our Brand from our services in your nice words. Wait to see you soon. Best Regards,

Reviewed 13 July 2016

I needed an hotel next to the airport and when I arrived at the airport there was a shuttle The room was comfy and spacious and the bed was comfortable. The staff was very friendly and helpful. I recommend this hotel.

Thank Isabelle L
Response from CPMManagement, Guest Relations Manager at Crowne Plaza Madrid AirportResponded 15 July 2016

Dear Isabelle, Thanks to choosing Crowne Plaza Madrid Airport. Your opinion help us to improve services and futur guest to choose hotel. We appreciated your nice experience, the staff will be happy to know it. Hope see you in the next visit to Madrid. Regards

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$64 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Best Value Hotel in Madrid
#111 Business Hotel in Madrid
#141 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$64 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Best Value Hotel in Madrid
#111 Business Hotel in Madrid
#141 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (379)
Room & Suite (325)
Dining (68)
Amenities (48)
Business Centre & Event Rooms (6)
Family and Play Areas (4)
Questions & Answers
Ask a question
Kabrams1618
9 July 2017|
AnswerShow all 5 answers
Response from A-Hodaiby | Reviewed this property |
No, there was no executive lounge. i have stayed there 4 times (latest stay October 2016)
0
Votes
CactusFlower4321
29 April 2017|
AnswerShow all 3 answers
Response from SpanishMoley | Reviewed this property |
Not absolutely sure, it does look like a twenty four hour operation. Try ringing reception they speak english and are very helpful.
0
Votes
tom g
9 December 2016|
AnswerShow all 9 answers
Response from CPMManagement | Property representative |
Dear guest, As son you arrive to airport , please call us. 912063410 Thanks Ana
0
Votes
Google Translation
Room Tips
"all rooms are the same!"
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"Rooms facing motorway have a lot of traffic noise. Some inward facing rooms have double panes that greatly..."
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"very good airport hotel"
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"stay somehwere else"
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