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HOTEL OPERA

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1,011 Reviews from our TripAdvisor Community

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Showing 541: English reviews
Saddle River, New Jersey
Reviewed 3 January 2017

The room was on the small side, the room was dark, and the toiletries in the bathroom could use some improvement. The wallpaper needed to be replaced as it was peeling. On the positive side, the breakfast was abundant and good. At check-in, Danny helped us and he was great. Although I speak Spanish fairly fluently, my husband was appreciative...

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Helpful?
Thank Barbara K
Pedro A, Gerente at HOTEL OPERA, responded to this review

Dear Barbara K, we would like to thank you for choosing our hotel for your recent stay in Madrid. We would like to apologize for not meeting the expectations of your room. Well would like to thank you for your review.

Vancouver, BC
Reviewed 2 January 2017 via mobile

Decent hotel for those on a budget. We booked this hotel with the understanding that it was a four star.i give it a solid three. The lobby is small with no place to lounge and there is no business centre. The breakfast for hotel guests is served downstairs, so do not be deceived by the restaurant attached to the hotel...

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Helpful?
Thank isabel4
Pedro A, Gerente at HOTEL OPERA, responded to this review

Dear Isabel4, thank you so much for leaving your comment, we appreciate it a lot. We work very hard to offer you the best service.

DeKalb
Reviewed 1 January 2017

This delightful property is situated a couple of blocks from the royal palace. Located near the "Dulce Navidad" Christmas market, and an easy walk to Plaza Mayor, I cannot think of a better location for a first trip to Madrid.

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Helpful?
Thank clero1
Pedro A, Gerente at HOTEL OPERA, responded to this review

Dear clero1, thank you for your review. We are happy to know you enjoyed your stay. It will be our pleasure welcoming you back whenever you travel to Madrid again.

Paris, France
Reviewed 29 December 2016

I stayed 4 nights in this hotel in December 2016, and my opinion is that it is perfectly situated in the city center with a walkign distance from the city major attractions (Sol, Royal Palace, Gran Via etc...). The hotel is NOT a real 4 stars: Some of the room furniture needs to be replaced with more modern ones, the...

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Thank Naeem D
Pedro A, Gerente at HOTEL OPERA, responded to this review

Dear Naeem D, we would like to say thank you taking time to shared your feelings about your recent stay with us. With pleasure to welcome you soon.

Minneapolis, Minnesota
Reviewed 28 December 2016

From the minute we arrived until we left, we were treated extremely well by the staff. The two gentlemen who were at the desk the day we arrived were especially helpful, as we had never before been in Madrid. Later that first evening, the man at the desk recommended a great restaurant. The wait staff in the restaurant was great,...

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Helpful?
Thank Mark L
Pedro A, Gerente at HOTEL OPERA, responded to this review

Dear Mark L, thank you very much for your comments. We are especially pleased that the hotel was your total satisfaction. We really hope to have the opportunity to welcome you again in the near future.

County Donegal, Ireland
Reviewed 20 December 2016

This is a family run hotel and it tells as they are very friendly .It is so well situated. everywhere is walking distance.The rooms are clean and a very good breakfast. the metro is just across the street. the hop on hop off bus is close by-the bus to the shopping village is nearby-they have it all highly recommend

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Thank 206pat
Pedro A, Gerente at HOTEL OPERA, responded to this review

Dear 206pat, thank you very much for your comments. We are especially pleased that the hotel was your total satisfaction. We really hope to have the opportunity to welcome you again in the near future.

Reviewed 1 December 2016

This Hotel is very well located, offers a nice breakfast, clean and comfortable rooms. It has restaurant in the first floor. It offers brochures of all the important things in Madrid, which is very useful. Loved it. Amazing experience!

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Thank RenewableAndres
Pedro A, Gerente at HOTEL OPERA, responded to this review

Dear RenewableAndres, thank you very much for your comments. We are especially pleased that the hotel was your total satisfaction. We really hope to have the opportunity to welcome you again in the near future.

Reviewed 17 November 2016 via mobile

Great location just by the royal palace, 10 minute walk to Sol, Plaza Mayor and surrounded by traditional Spanish squares full of restaurants and bars. With Grand Via and Plaza Espanya also minutes away. It's right next to Opera subway station too so handy. Especially to and from the airport (although you have to change twice). Reception very polite at...

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Thank PaulLondonTraveller
Pedro A, Gerente at HOTEL OPERA, responded to this review

Dear PaulLondonTraveller, thank you for taking the time to give us your valuable feedback. Feedback is very important to us here at Hotel Opera, helping us improve our service and exceed your expectations. We are pleased to hear that you enjoyed the location and staff reception. Once again thank you for sharing your feedback and look forward to hearing from...

Reviewed 15 November 2016

Excellent hotel. Minutes from metro taxi and several sites of interest ..plaza Mayor ,with its flea market on Sundays and the market next to it ,where you can try fabulous foods and drinks or just browse,, the royal palace ,a 5 minute walk ,, shopping on the Gran Via ..metro i 2 minway to go tonthe Prado ,botanic gardens or...

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Helpful?
Thank Christina Waga
Pedro A, Gerente at HOTEL OPERA, responded to this review

Dear Christina Waga, We are thrilled to hear that you enjoyed your stay, and we appreciate your taking time to share your experience. We thank you for sharing your kind words with the room, cafeteria and the Cena Cantada in El Café de la Ópera. We look forward to your next stay with us.

Chicago, Illinois
Reviewed 11 November 2016

The hotel is conveniently located to the Metro, tour companies, and Madrid attractions. Breakfast is included and the hotel is economically priced. We stayed in exactly the same room we had in 2011, but were saddened to see that the hotel is not being well maintained: the chair in our room was badly ripped, the bathroom needed some deep cleaning,...

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1Thank dedlund
Pedro A, Gerente at HOTEL OPERA, responded to this review

Dear dedlund, Thank you for taking the time to share your feedback with us. It truly saddens me that your second stay failed to match your first one, a first stay that made you confident and happy enough to return for another experience. We want to ensure you that we value this feedback and take it very seriously.

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We want to be YOUR HOME in Madrid.We have created new and different rooms which are warm and homey. Our staff are pleasant and friendly with a willingness to help you.From our unique location in the best district of the city centre of Madrid, you can stroll through the streets, admire the buildings, squares, small corners and gardens of our attractive and vibrant city which invites you walk around it.We are your home in the heart of Madrid. ... more   less 

Additional Information about HOTEL OPERA

Address: Cuesta Santo Domingo 2, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: RM373 - RM1,004 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HOTEL OPERA 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hotel Opera Hotel Madrid
Opera Hotel Madrid
Hotel Style:
#85 Business Hotel in Madrid
#92 Romantic Hotel in Madrid
#100 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from HOTEL OPERA staff and other travellers.
11 questions
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New York City, New York
9 months ago
Santa Barbara, California
6 months ago
Florida

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Questions? Get answers from HOTEL OPERA staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“close to everything. Try the fix price in the restaurants”
 of 5 bubbles davidworldtraveller, 22 Jan 2017 | Read review
“Great location.”
 of 5 bubbles clero1, 1 Jan 2017 | Read review
“Take a high room due to the steet noise (a one way side-street but cars circulate early morning and late at night).”
 of 5 bubbles 67naeemd, 28 Dec 2016 | Read review
“Ask for a high floor!”
 of 5 bubbles mllars0n, 28 Dec 2016 | Read review
“Small hotel but as in a restricted travel area all rooms are quiet ..not that you'll spend much time in them !!”
 of 5 bubbles Christina Waga, 15 Nov 2016 | Read review
5 of 5