We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I suppose the hallway carpet is a bit dated? That's the extent of missing perfection. Beautiful interior and exterior, classy and well-appointed rooms, super comfortable bedding. Fantastic service from check-in to housekeeping. The breakfast buffet isn't a 5/5 for value, but the space itself makes...More
I literally can't think of anything negative to say about our experience here--one of the best stays at an SPG property we have had! We arrived jet lagged after a red eye flight on a Monday morning, are immediately taken care of by Marco at...More
1 Thank Michelle J
Response from Paloma H, Manager at The Westin Palace MadridResponded 5 October 2017
Dear Michelle J,
Thank you for sharing your opinion about your recent stay at The Westin Palace, Madrid. We are delighted to hear that we managed to exceed your expectations and that every detail of your stay, especially your SPG recognition, was highly appreciated.
Stayed there for 1 night with my 2 kids, check-in was slow, people were there but all had something else to do..hotel is grand and amazing and rooms are very beautiful and well appointed. We check out early and I was alone with 4 bags...More
Response from Paloma H, Manager at The Westin Palace MadridResponded yesterday
Thank you for your review regarding your recent stay with us.
First of all, I apologize as we didn't meet your expectations with the service provided by our front office team. I have shared your feedback with them in order to learn from...More
This was our first trip to Madrid so we decided to sample two different styles and stayed a few days in a boutique hotel before moving to Westin Palace. Location was perfect and the exterior looked historic and posh. The public space is vast but...More
Response from Paloma H, Manager at The Westin Palace MadridResponded 2 days ago
Dear Tripadvisor reviewer,
Thank you for taking time for giving your feedback and for loyalty to SPG program as an SPG Gold Member.
We are more than happy to know that we were able to exceed your expectations and appreciate the hard-work you saw in...More
The hotel is solid in every area: service was top-notch despite our arrival on an extremely busy day for the city. The huge property is well maintained and clean. The room and bed are comfortable and spacious, and temperature is just nice for a winter...More
Response from Paloma H, Manager at The Westin Palace MadridResponded 6 days ago
Thank you for sharing your recent experience with TripAdvisor users. We are delighted to read that you had a great stay and particularly enjoyed our prime location in Madrid and the number of activities available around our hotel. Concerning the lifts we have...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$254 - US$729 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Business Hotel in Madrid
#10 Romantic Hotel in Madrid
#12 Family Hotel in Madrid
#37 Luxury Hotel in Madrid
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Priceline, Hotwire, Orbitz, Expedia, Agoda, getaroom.com, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your The Westin Palace Madrid reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center —
side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
We have just spent 2 nights at the Westin. Not all of the rooms have been renovated. As far as we know, 5th and 6th floor have been renovated. We stayed on the 6th floor. If you book on the website, book for executive room... More
We have just spent 2 nights at the Westin. Not all of the rooms have been renovated. As far as we know, 5th and 6th floor have been renovated. We stayed on the 6th floor. If you book on the website, book for executive room and if it is renovated, it will be stated as such. It's a good room ( see my review) but 6th floor( except for the corner suites) have two small windows. Good luck !