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The Westin Palace Madrid

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Traveller (2417)
Room & Suite (942)
Dining (276)
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Overview
Hotel website
Plaza de las Cortes 7, 28014 Madrid Spain See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
Additional information
Visit Hotel Website
Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,598)
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3,383 results
Traveller rating
2,137
888
238
77
43
Traveller type
Time of year
LanguageEnglish
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2,137
888
238
77
43
Show reviews that mention
All reviewsheavenly bedstained glass domeopera brunchprado museumneptune fountainconcierge staffclassic hotelbusiness centerbreakfast buffetthyssen bornemiszawithin walking distanceperfect locationreina sofiatapasexecutive roomlarge hotelfive star hotel
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1 - 5 of 3,383 reviews
Reviewed yesterday via mobile

My wife and I we’re on the tail end of a much needed three week trip through Spain. We had an amazing time but my chief complaint was always the beds. Usually way too firm for my liking at almost every hotel. And they were...More

Thank Tom P
Hotel's Favourite
Reviewed 18 August 2018 via mobile

Am a SPG gold member so sought out this hotel as a first timer visitor to Madrid. Elite perks are offered and readily put into practice. The service is impeccable as are the hotel’s common areas and modern executive rooms. I had a complex 5...More

2  Thank fly_gemini
Response from Paloma H, Manager at The Westin Palace MadridResponded 3 weeks ago

Dear Melanie, Thank you so much for choosing us during your two visits to our city and for recommending us! It's amazing to know that Mario and the hotel services were able to exceed your expectations during your visits. Looking forward to welcoming you again...More

Reviewed 5 days ago via mobile

It has the typical problem I find in many hotels: air conditioning is impossible to control, and the room is freezing cold doesn’t matter what temperature you set the thermostat on. The other option is turning it off, but then it’s too hot. Besides that,...More

Thank josepba
Response from Paloma H, Manager at The Westin Palace MadridResponded 5 days ago

Dear Tripadvisor, Thank you for the time taken your review. First of all, I apologize to you for not being able to meet your expectations with the room and the buffet breakfast. I have shared your constructive feedback with the team for further analysis and...More

Reviewed 6 days ago via mobile

We stayed here 3 nights before our Douro River Cruise. It is a beautiful hotel. The glass domed area restaurant is outstanding. Their breakfast is other worldly. We happened to be there on Sunday and took advantage of their Opera Brunch. The food was super...More

Thank Michael1947212
Response from Paloma H, Manager at The Westin Palace MadridResponded 5 days ago

Dear Michael, Thank you so much for choosing us for your 3 nights stay before your Cruise! It's amazing for us to know that we were able to exceed your expectations in every aspect of your stay and that you had the opportunity to enjoy...More

Reviewed 1 week ago via mobile

This is a beautiful Hotel with wonderful Ammenities and a great breakfast. Staff are very helpful and willing to accomodate any requests. The rooms are clean with crisp white sheets on the comfortable beds. The hotel is in a central location with lots of restaurants...More

Thank Diana S
Response from Paloma H, Manager at The Westin Palace MadridResponded 6 days ago

Dear Diana, Thank you so much for such a wonderful review regarding your stay with us! We're more than happy to know that we were able to exceed your expectations with the hotel, room and service provided by our staff. Looking forward to welcoming you...More

View more reviews
About
Description
Built by order of King Alfonso XIII in 1912, The Westin Palace, Madrid was recently restored to its original splendor. Situated near the Prado museum, historic monuments and some of the best tapas ...More restaurants in town, It is listed in the Condé Nast Traveler "Gold List 2010" as one of the best hotels in Spain. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Sauna
Wheelchair Access
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Spa
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
470
Price range
US$253 - US$849 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Palace Madrid Hotel Madrid
,
Westin Madrid
,
Madrid Westin
,
Westin Palace Madrid
Location
Spain > Community of Madrid > Madrid > Huertas
Photos
Traveller (2,417)
Room & Suite (942)
Dining (276)
Pool & Beach (2)
Amenities (60)
Business Centre & Event Rooms (41)
Family and Play Areas (4)
Nearby
Huertas
Also known as Barrio de las Letras, Huertas was once
home to prominent literary figures, Miguel de
Cervantes and Lope de Vega among them. The
neighbourhood is committed to celebrating its rich
heritage: Calle Huertas itself is inlaid with quotes
from celebrated authors, street names pay homage to
them, and second-hand bookshops pervade. Huertas
receives a fair amount of spillover from the center —
...More
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Questions & Answers
Ask a question
annie l
31 July 2018|
AnswerShow all 7 answers
Response from Remmi F | Reviewed this property |
We did not have connecting rooms so I sorry I cannot help you.
0
Votes
HappyTravellerNC
13 May 2018|
AnswerShow all 7 answers
Response from tjeason | Reviewed this property |
Join SPG, its free
1
Vote
Grisell V
8 March 2018|
AnswerShow all 4 answers
Response from pensando42 | Reviewed this property |
For me was 125 euros
1
Vote
Room Tips
"Higher floors are better. Ask for a Neptune Fountain view."
Read review
"High renovated floor, though they cost more"
Read review
"While the interior rooms are quiet, the first floor rooms have no view but get plenty of light."
Read review
"Suites are impressive, but far from comfortable."
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