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Courtyard Madrid Princesa

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1,536 Reviews from our TripAdvisor Community

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Showing 721: English reviews
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Pudsey, United Kingdom
Reviewed 2 days ago NEW

I'm a regular guest at this hotel for last 1 year during my business travel to Madrid. Their food was good, expect your room with less ventilation or no ventilation at all. Because their central air conditioner is switched off a majority of the time and I usually wake up in the middle of my sleep asking some staff to...

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Helpful?
Thank Vinodhini S
Scotch Plains, New Jersey
Reviewed 4 days ago NEW

I chose this for the location and was not disappointed. It was close to what I needed. The room in the taller section was a bit worn, but very large. I found the electrical outlets were in odd places, I would have preferred one next to the bedside table to charge my phone. I also would have liked to have...

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Helpful?
1Thank Papnj
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Papnj, Thank you very much for you review. We are happy to learn yo enjoyed our location and room size. Please accept our apology for the inconvenience. We have shared your comments concerning electrical outlets and information about TV and A/C with the appropriate team in an effort to improve. We look forward to welcome you back soon. Best...

Salt Lake City, Utah
Reviewed 5 days ago NEW

We stayed at this hotel 2 different times during our visit to Spain. The first 5 nights we stayed in the newer wing above the bistro. It was a good room, clean, comfortable bed. It was, however, very warm and the air conditioning wasn't working. It was also a very noisy location. We heard all the traffic noises and what...

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1Thank taxi4umom
Germany
Reviewed 6 days ago NEW

If you are Marriott Rewards members, you stay with Marriott because your standards are high and you know what to expect. You're going to be disappointed. We are gold elite members, just booked three rooms and I wanted to share a couple of our impressions. We travel a lot with our kids. All over the world. We aren't pretentious, snobby...

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Helpful?
2Thank Shannon G
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Shannon, We appreciate you staying with us and for your valuable feedback sharing your experience. On behalf of our entire team, we apologize for falling short of your expectations and for all inconvenience. We very much regret we were not able to upgrade your rooms to Premium rooms, Gold Elite member benefit always depending on availability. We received your...

Reviewed 6 days ago NEWvia mobile

This was my worst experience with a Marriot hotel. Maintenance is poor. Carpets show many spots. Furniture is damaged. Aircontioning is not working, while temparature outside was 24 degrees celcius. No vacuum cleaning of the carpet. Will never stay here again!

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2Thank Hans N
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Hans N., Thank you for sharing your review of your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our apology for all inconvenience. We have shared your feedback with the appropriate hotel team to ensure that...

Wirral, United Kingdom
Reviewed 6 days ago NEWvia mobile

We got back from staying at the courtyard yesterday. We had a very enjoyable stay, the room was as always a tiny bit dated but didn't bother us at all. It was clean and tidy, and the maid came and cleaned and did beds every day which pleased me. The guy on the desk when we arrived was so helpful,...

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Helpful?
Thank ju2208
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear ju2208, We are delighted to hear about your recent stay with us and really apprecite your feedback! We have shared your comments concerning breakfast and the possibility of a discounted child's rate with the appropriate team. We would love a chance to welcome you back soon! Best regards Customer Care Courtyard by Marriott Madrid Princesa

Racine, WI
Reviewed 1 week ago NEW

The hotel restaurant was better than average - interesting preparations - decent prices. The hotel itself left a bit to be desired. Granted, it was March, but apparently that means the hotel is in "heat" mode. Unfortunately, it was quite warm outside, and as a result, our hotel room was blazing hot. The only thing the thermostat would do was...

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1Thank NeilCzarnecki
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Mr. Czarnecki, We appreciate you staying with us and sharing your experience. Please accept our apology for all inconvenience. We have shared your comments with the appropriate team in an effort to improve. Thank you for sharing your thoughts and we hope to have the opportunity to welcome you back soon and better your experience. Best regards, Customer Care...

Kingston-upon-Hull, United Kingdom
Reviewed 1 week ago via mobile

Having stayed in many Marriotts in various places I was let down by this hotel We were on the 2 be floor which has been refurbished . Rooms were a good size unfortunately our friends were on the 12 th floor which looked very tired and rooms were in s bad shape Breakfast was standard not brilliant Front staff and...

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3Thank indianbone
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear indianbone, Thank you for sharing your review in regards to your recent stay at the Courtyard Madrid Princesa. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all inconvenience. We have shared your feedback with the appropriate...

Rome, Italy
Reviewed 1 week ago

the hotel is near metro 5. its just 8 minutes walk from plaza espanya. nearby there are coffee shops' court ingless' aldi supermarket and 6 minutes out of lidl supermarket the hotel is uiet nice as long as u stay at the new part of it. the breakfast is also nice . stuff at the hotel are very helpful. there...

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1Thank mail0017
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear mail0017, Thank you for sharing your review of your recent stay with us. It is great to hear that you had a comfortable stay with us. We look forward to welcome you back soon. Best regards Customer Care Courtyard by Marriott Madrid Princesa

Reviewed 2 weeks ago

Ive accrued over 300 nights in Marriott hotels since 2010. I trust the brand, and enjoy keeping my platinum status and the perks that come with it. The Courtyard Madrid Princesa was not that same experience I've come to know and love. Upon arrival I was not offered my Platinum gift, the option to upgrade the room or any welcome...

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3Thank Stamone R
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Stamone R, Thank you for sharing your review of your recent stay with us.We appreciate you bringing it to our attention. As we pride ourselves on delivering a memorable hotel experience during your travels,we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all inconvenience. We would like to discuss with...

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Staying in Malasana

Neighbourhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighbourhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott Madrid Princesa is set in the heart of Madrid's political, commercial, historic and cultural centre. Walking distance from Plaza de Espana, Gran Via, Royal Palace. In Arguelles district next to El Corte Ingles, department store. It offers 423 rooms and suites which are all air conditioned and have an en-suite bathroom, personal desk, smoke detectors and a fire-sprinkler system. It also boasts conference rooms and banquet halls for between 10 and 600 people, as well as a Bistro bar,terrace . Private Fitness Center (indoor swimming pool) for members only, free of charge for hotel guests. ... more   less 

Additional Information about Courtyard Madrid Princesa

Address: Calle Princesa 40, 28015 Madrid, Spain (Formerly Hotel Husa Princesa)
Region: Spain > Community of Madrid > Madrid > Malasana
Price Range: RM397 - RM1,156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Madrid Princesa 4*
Number of rooms: 423
Reservation Options:
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Also Known As:
Husa Princesa Hotel Madrid
Husa Princesa Madrid
Hotel Style:
#173 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Madrid Princesa staff and other travellers.
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Questions? Get answers from Courtyard Madrid Princesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A higher floor meant it was quieter”
 of 5 bubbles Papnj, 23 Mar 2017 | Read review
“Its worth it to book a city view.”
 of 5 bubbles taxi4umom, 22 Mar 2017 | Read review
“Avoid 12th floor, just stay elsewhere”
 of 5 bubbles L6353INshannong, 21 Mar 2017 | Read review
“get a primium room”
 of 5 bubbles mail0017, 15 Mar 2017 | Read review
“Avoid all rooms. Bad beds, sad pillows.”
 of 5 bubbles stamoner, 12 Mar 2017 | Read review
5 of 5