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NH Madrid Balboa

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NH Madrid Balboa
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629 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Alicante Province, Spain
Reviewed 28 April 2016

Excellent location, very close to my school. Great service, food and cleanup. I really loved everything about it and I will definitely re-use the hotel again in the near future. Keep doing what you're doing

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Helpful?
Thank Viorel Nicolae C
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear Viorel, Thank you very much for your kind comments. It has been a plesasure that you stayed with us and we hope to see you again if you need to visit Madrid. Thanks and kind regards Raquel Serradilla

Beirut, Lebanon
Reviewed 21 April 2016 via mobile

I went to visit my son who is studying at IE (institute de Empresas) and chose this hotel because it is located across the street from the University. Turned out good quality/price ratio. Room was big and clean with kettle and coffee maker. Supermarket and subway station very close. Staff helpful and efficient although somewhat cold. Hotel is about 15...

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Helpful?
Thank Mouski_Lebanon
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer, Thank you very much for your kind comments. It is very important for us to know the opinion of our guests in order to improve. We hope to see you again when you need to visit our city Thanks and kind regards Raquel Serradilla

Vigo, Spain
Reviewed 9 March 2016

I have visited this hotel at least 20 times, and have never been dissapointed. The location is very good if you arrive Madrid by airplane, as you avoid the traffic jam you can easily find closer to the Paseo de Castellana or Sol. The hotel is located in a quiet street, though with many taxis passing by. The breakfast buffet...

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Helpful?
Thank Calvatres
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer, We really apreciate your kind comments. They are useful for us and also for the rest of travellers trying to find a nice hotel in Madrid. It is very important for us to know that you are a loyal client, and we hope to see you again soon. Thanks and kind regards Raquel Serradilla

Cairo
Reviewed 21 February 2016 via mobile

This hotel is nicely located but of course it depends on where your business is. The staff members were very friendly and ready to go the extra mile. Breakfast buffet had very limited options with no eggs nor sausages offered! On a Friday night, after a long day at the office, I called room service to learn that no room...

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Helpful?
Thank The_Egyptian_Couple
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear Sirs, We want to thank you about your comments of the staff and location. There is a misunderstanding about breakfast service, because we have hot dishes on request. You are right with room service. The service is from sunday until thursday ( both included), because during the weekend the customers prefer to go outside the hotel. We are sorry...

Reviewed 26 January 2016

The hotel is nice and confortable, in a classic way, not very modern a lot of wood floors and furniture, the rooms are spacious enough for the double and are clean Beds are comfortable.The bathroom in our room had a bathtub where one could shower into Generally: perfect location, the hotel is very clean and the personnel is polite and...

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Helpful?
Thank Roberta M
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer, Thanks you for your kind comments . It is very important for uis to know your opinion in order to improve. We hope you can recommend us to your family and friends and it should be a pleasure to see you again in your next visit to our city. Do not hesitate to contact me for anyhing you...

Budapest, Hungary
Reviewed 23 January 2016

Main reason I picked this hotel is because NH offered a 2x1 special and it was located quite close to the Avenida de America bus terminal where the "regular" (as opposed to express) airport bus stops. I had a tiny single room that looked out over the air shaft, fire escape, and elevators. They kept it lit due to the...

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Helpful?
Thank Trotamundos09
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer, We want to thank you all your comments, which will help other travellers to choose one hotel for their allotments. Our basic single rooms, are small, but if you prefer, you can reserve a souble room for single use, or a superior room if you prefer a coffee maker in the room. We hope to see you again...

London, United Kingdom
Reviewed 4 January 2016

Great location, friendly reception staff and spacious, clean rooms. Large bathroom (towels a bit small) and breakfast choices good. Would definitely stay again, was here on business but would use for leisure as very easy to walk to all central areas

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Helpful?
Thank NTW1263
RAQUEL S, Director General at NH Madrid Balboa, responded to this review

Dear customer, Thanks a lot for your kind comments. I hope you had a nice stay . If you came again with us , please inform us in advance in order to provide you a bathrobe istead the towels. I think it would be better for you. Thanks ans kind regards Raquel Serradilla

Athens, Greece
Reviewed 27 November 2015

My room smelled awfully. It was very small with no view at all. The towels were only two instead of three, as they are in all hotels. They charged me 7 euros for 2 small bottles of mineral water. The location of the hotel was far away from the shops of Calle Serrano. One of the ladies in the reception...

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Helpful?
Thank Constantina S
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer, We are so sorry about your experience at our hotel. I don`t understand very well the problem with the towels. If the reservation is for a double room, we provide the bathroom with two towels, and if you have an extra bed, we add one more towel for the third person. Anyway, if you need anything, you cand...

Liverpool
Reviewed 23 November 2015 via mobile

This is an absolutely lovely hire. Staff are so friendly. Rooms are lovely and modern, much better than what we paid for! Please check my pictures as I really don't know what previous reviews are referring to! Mini bar inroom, nespresso type coffee machine with free pods. Absolutely amazing I felt like spending all my time in my room! My...

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Helpful?
Thank xJoannex
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear guest, Thank you very much for your kind comments and also for the photos We are so glad that you have enjoied your stay and we hope to see you again for your next visit to our city. Thanks a lot and kind regards Raquel Serradilla

San Francisco, California
Reviewed 12 November 2015

The receptionist didn't asked me if I prefer the room smoke free or not. I couldn't sleep. Breakfast is almost 18 euros. Location is next to the supermarket. Next to Restaurants . Next to the tren station.

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Helpful?
Thank Kirk C
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review
Google Translation

Estimado cliente, Lamentamos que su estancia no haya sido todo lo placentera que esperaba y que no haya podido descansar...

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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in a highly esteemed location downtown, the 122-room NH Madrid Balboa hotel in Madrid combines quiet charm with a warm, welcoming atmosphere. ... more   less 

Additional Information about NH Madrid Balboa

Address: Calle Nunez de Balboa 112, 28006 Madrid, Spain (Formerly NH Balboa)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: RM301 - RM673 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NH Madrid Balboa 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Nh Balboa Hotel Madrid
Nh Balboa Madrid
Hotel Style:
#146 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from NH Madrid Balboa staff and other travellers.
4 questions
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Questions? Get answers from NH Madrid Balboa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“in the weekend better have a room not overlooking the street”
 of 5 bubbles 781robertam, 26 Jan 2016 | Read review
“Hope you get a big one! Try and go high up to reduce the number of people tap-dancing above you in the middle of the night..”
 of 5 bubbles ZoeOfShalott, 8 Dec 2014 | Read review
“I had room 206 which I was very happy with.”
 of 5 bubbles corkscrew_consultant, 21 Oct 2014 | Read review
“Try to get a remodeled room.”
 of 5 bubbles SantiagoPe, 15 Dec 2013 | Read review
“Avoid outside rooms. Too noisy”
 of 5 bubbles 135jms, 16 Oct 2013 | Read review
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