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Novotel Madrid Puente de la Paz

1,856 reviews
#196 of 442 Hotels in Madrid
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Traveller (322)
Room & Suite (86)
Dining (40)
Overview
  • Excellent21%
  • Very good56%
  • Average18%
  • Poor4%
  • Terrible1%
Travellers talk about
“city centre”(57 reviews)
“typical novotel”(13 reviews)
“bus stop”(23 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,856)Write a Review
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Traveller rating
96
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15
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96
236
126
36
15
Show reviews that mention
All reviewscity centretypical novotelbus stopswimming poolmetro stationbusiness hotelnice hotelburger kingfree wifisofa bedresidential areastayed here for nightscomfortable staybusiness tripmin walkshort staybuffet breakfast
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1 - 5 of 509 reviews
Reviewed 2 days ago via mobile

It s now more than 20 years I go there and I observe a certain decrease in the way they serve you. Breakfast are quite expensive compared to what you can get. Rooms are clean and comfortable , nothing more and nothing less.

Thank tetto06
Reviewed 5 days ago via mobile

This hotel was a great hotel overall. The staff speak great English, and are very helpful. The beds are very comfy and the staff change the sheets everyday. Got a love some fresh bed sheets! The shower is very warm; the room is always clean....More

Thank lewheslop
Reviewed 1 week ago via mobile

We stayed here in February 2018. At check in we were told the pool was out of use. Our room was roasting only to be told by reception that the hotel does not activate the central heating until the summer months. Instead they opened a...More

Thank Traveldr1
Response from ipf20152015, departamento de Calidad at Novotel Madrid Puente de la PazResponded 4 days ago

Dear Client, I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. I understand your disappointment but you can see in our webpage the swimming pool is only open in summer, we hope your visit in...More

Reviewed 1 week ago

hotel was clean and staff friendly. checked in hour early with no issues. We were on top floor near lifts but had no disruptions whatsoever. Room was big and clean, however, we did need to move after couple of days after water started coming in...More

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Thank keith s
Reviewed 2 weeks ago

The hotel was nice, adequate. The staff were very helpful and the breakfast was good. The hotel is far from the city center but the bus stop is very close. Bus 53 gets you close to all of the downtown locations. Eat while downtown because...More

Thank mwatts2017
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123456102
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$80 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Madrid
#57 Family Hotel in Madrid
#102 Business Hotel in Madrid
#140 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$80 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Madrid
#57 Family Hotel in Madrid
#102 Business Hotel in Madrid
#140 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (322)
Room & Suite (86)
Dining (40)
Pool & Beach (17)
Family and Play Areas (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
OregonJerry
14 January 2018|
AnswerShow all 5 answers
Response from Steve B | Reviewed this property |
It’s is a non smoking hotel so should have no problem
1
Vote
PWS702
14 December 2017|
AnswerShow all 8 answers
Response from Micjen | Reviewed this property |
Hi, I think it was number 13. They are very clearly marked in a map style on the bus stop so you don’t have to worry about translations. I hope that helps
0
Votes
kellyeye
29 August 2017|
AnswerShow all 6 answers
Response from 769denisa | Reviewed this property |
From the airport, there is good public transportation: * Trains (Renfe) * Metro, line #8. There is an airport supplement of 3.50 Euros. So, as indicated by another user, the overall price for a trip to downtown is around 5... More
1
Vote
Google Translation
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12345611
Room Tips
"good breakfast"
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"Take a tool box to adjust the air con units and plumbing"
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"find another hotel"
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"In summer, sun is there till 9pm and room facing west can feel the colourful sunset for long."
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