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28/01/2018 29/01/2018
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    Gran Melia Palacio de Los Duques

    Cuesta Santo Domingo 5, 28013 Madrid, Spain
    011 60 6531584320
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    28/01/2018 29/01/2018
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     22 people are viewing this hotel
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    US$339
    US$311
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    Traveller (429)
    Room & Suite (368)
    Dining (100)
    Overview
    • Excellent87%
    • Very good9%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “red level” (53 reviews)
    “beautiful hotel” (27 reviews)
    “royal palace” (28 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Los Duques
    Offers & Announcements: Up to 15% MeliáRewards
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (522)
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    1 - 5 of 255 reviews

    Reviewed 2 days ago via mobile

    Service Fantastic friendly and prompt Very very clean So close to Gran via , Palacio Real even Mercado de San Miguel Taxi to Prado Museo 10 euros Breakfast sooo good Multiple restaurants and tapas bars nearby Staff so helpfulMore

    Thank Artemia B
    Response from EstherVillanueva2016, Guest Relations Manager at Gran Melia Palacio de Los DuquesResponded yesterday

    Dear Artemia B, On behalf of myself and all the staff of the Gran Melia Fenix, I would like to thank you for having chosen us for your stay in Madrid, as well as for taking the time to post your comments on Tripadvisor. It...More

    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    We stayed at the family room for 2 adults and 2 young kids. Room is very tastefully decorated with good quality furnishing, befitting a 5 star hotel. Room was also very spacious and can easily accommodate a king bed and double sofa bed. Beds were...More

    1  Thank JohnSG911
    Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los DuquesResponded 2 weeks ago

    Dear JohnSG911, Greetings from the Gran Meliá Palacio de los Duques! At first place, we would like to thank you for the time employed into sharing your impressions through TripAdvisor regarding your stay at Gran Meliá Palacio de los Duques, as they are highly appreciated...More

    Reviewed 4 days ago

    This is a belated review from our August 2017 visit. We stayed in the Red Level room. Access to the Red Level lounge is definitely recommended! The rooms, food, drinks, atmosphere, staff were exceptional! A special mention for the genuinely warm, friendly, attentive first class...More

    Thank Sarj G
    Response from EstherVillanueva2016, Guest Relations Manager at Gran Melia Palacio de Los DuquesResponded yesterday

    Dear Sarj G, It is a great pleasure to read your kind post. I would like to thank you very much for having chosen the Gran Meliá Fénix last August and for publishing such an inspiring and motivating words on Tripadvisor, which will help us...More

    Reviewed 1 week ago

    Lovely hotel (read other reviews for evidence). However, we wanted to save money by ordering room service on New Year's Eve (ordered it about 10 so we could have some food then see the NY in. But we were told they only had a set...More

    Review collected in partnership with The Leading Hotels of the World
    2  Thank Simon C
    Reviewed 1 week ago

    Great facility and service, rooms were very nice, large bathrooms and great amenities. Executive lounge was truly differentiated with food and drinks, an unexpected positive experience. The breakfast buffet was exceptional as well. The location was very good, several tours started very close to the...More

    Review collected in partnership with The Leading Hotels of the World
    Thank Curtis H
    Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los DuquesResponded 1 week ago

    Dear Curtis H, Greetings from the Gran Meliá Palacio de los Duques! Firstly, we would like to thank you for your nice feedback and for sharing it with other travelers on TripAdvisor. Our goal is to anticipate your desires and make them true, pay attention...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$292 - US$562 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Madrid
    • #4 Luxury Hotel in Madrid
    • #31 Family Hotel in Madrid
    • #72 Business Hotel in Madrid
    • #91 Romantic Hotel in Madrid
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 180
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Orbitz, Priceline, Travelocity, Hotwire, HotelQuickly, Evoline ltd, Cancelon and getaroom.com so you can book your Gran Melia Palacio de Los Duques reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid >
    • Centro
    • Also Known As
    • Tryp Ambassador Hotel Madrid ,
    • Tryp Hotel Ambassador ,
    • Tryp Hotel Madrid
    Add Photo Photos
    Traveller (429)
    Room & Suite (368)
    Dining (100)
    Pool & Beach (67)
    Hotel & Grounds (386)
    Family and Play Areas (25)
    Bathroom (10)
    Business Centre & Event Rooms (1)
    Nearby
    Centro
    Expansive plazas, local and foreign crowds, street
    performers, colorful lights, window shopping,
    restaurant signs promising the best paella, ham, and
    churros con chocolate- this is downtown Madrid, a
    collection of plazas interconnected by a network of
    side streets. Some of these side streets are wide
    pedestrian shopping routes, and some are hidden, so
    it's possible to duck in and out of the bustle as
    ...More
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    Ask a question
    Questions & Answers
    brynay
    11 January 2018|
    Answer
    Response from Seaparo P | Reviewed this property |
    Yes. It is available.
    0
    Votes
    Natalie L
    11 November 2017|
    AnswerShow all 3 answers
    Response from 666junej | Reviewed this property |
    I do not know sorry, but you should contact the hotel direct.
    0
    Votes
    jesmondtraveller
    30 September 2017|
    AnswerShow all 8 answers
    Response from lmartinez | Reviewed this property |
    Sorry, maybe is too late to reply. I just can say I really loved the hotel and we had not any problem , noise , nothing .
    0
    Votes
    Google Translation
    Room Tips
    "Room 402 is large, but with atelier window views or surrounding rooftops."
    Read review
    "A terrece room is a great option. And aim for Red level service"
    Read review
    "We had Red Level room on 2nd floor- quiet and well appointed"
    Read review
    "Didn't really see any other rooms but ours was front facing with a small terrace.. Beautiful"
    Read review
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