We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Gran Melia Palacio de Los Duques

Show Prices
#4 of 444 Hotels in Madrid
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Gran Melia Palacio de Los Duques
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

160 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 65: English reviews
Start your review of Gran Melia Palacio de Los Duques
 Click to rate
Singapore, Singapore
Reviewed 1 week ago

At the entrance of the hotel, the doorman checked our name against his list of guests that were scheduled to check-in that day. This also means that non-guests are strictly not allowed into the hotel. This marked the first sign of exclusivity for us. Upon verification, a porter came over, set our luggage aside and brought us to the Red...

 Report
Helpful?
Thank 2bearbearSG
EstherVillanueva2016, Director de Relaciones con Clientes at Gran Melia Palacio de Los Duques, responded to this review

Dear Client, Greetings from Gran Melia Palacio de los Duques! First of all, we would like to thank your wonderful and complete review and comments about our hotel, which left us completely speechless. It's a pleasure to read these lovely impressions which help us to improve every day and encourage us to continue working with passion to offer our customers...

Amersham, United Kingdom
Reviewed 2 weeks ago

My wife booked this hotel for a Christmas present and I have stayed in many 5 star hotels all over the world and this is up there with them all. The service is amazing from ALL the staff from the exceptional bell boys/porters to the management are fantastic. The hotel is spotless and even smells great. I cannot fault this...

 Report
Helpful?
Thank Stuart T
EstherVillanueva2016, Director de Relaciones con Clientes at Gran Melia Palacio de Los Duques, responded to this review

Dear Client, Greetings from Gran Melia Palacio de los Duques! First of all, I would like to thank you for chosen our hotel in your last visit to Madrid, as well as for transmitting your wonderful opinions as an experienced traveler, which help us to improve every day. Its a pleasure to know you have enjoyed your Christmas time between...

Norwich, United Kingdom
Reviewed 2 weeks ago

Having stayed in many 5 star hotels around the world this one blew me away. Every attention to detail has been catered for in this luxurios hotel. The staff are so welcoming and concierge addressed us by name, a really nice touch. We stayed in the classic room which was anything but basic. Again attention to detail in the room...

 Report
Helpful?
Thank Adam R
EstherVillanueva2016, Director de Relaciones con Clientes at Gran Melia Palacio de Los Duques, responded to this review

Dear Client, Greetings from Gran Melia Palacio de los Duques! First of all, I would like to thank you for having chosen us during your visit in Madrid, as well as your precious opinions as an experienced traveler, which help us to improve every day. Its a pleasure for us to know that you have enjoyed your stay in our...

Tel Aviv, Israel
Reviewed 3 weeks ago via mobile

This hotel is seriously perfection. Ths hotel is located 3 minutes walk from gran via. The hotel is clean, smells amazing and has incredible service. The crew were lovely and helpfull, service was amazing and food great. Truly a great experience and totally recommend it!!!!

 Report
Helpful?
Thank Hadasml
EstherVillanuevaC, Guest Relations Manager at Gran Melia Palacio de Los Duques, responded to this review

Dear Client, Greetings from the hotel Gran Meliá Palacio de los Duques! Your kind words and recommendation shared on TripAdvisor are very much appreciated and welcomed. They give us motivation to continue with our hard work in order to maintain the same high level of service. We would like to add that we indeed pay attention to details and do...

Reviewed 3 weeks ago via mobile

After spending 40+ years in management/executive levels positions, I retired at the end of 2016. A trip to a Madrid was the first of a multi-country trip we have scheduled for February. We spent four nights at the Gran Melia Palacio de Los Duques and I can state without reservation that this is the best hotel I have ever stayed...

 Report
Helpful?
2Thank Miles P
EstherVillanuevaC, Guest Relations Manager at Gran Melia Palacio de Los Duques, responded to this review

Dear Client, Thank you for your time and your words of praise addressed to our facilities, establishment and most of all, our hardworking team. We are here to pamper you, assist you in any way and make you feel special, because our guests deserve it. Thank you for making us a part of your multi-country journey and we hope to...

San Vicente, Philippines
Reviewed 5 weeks ago via mobile

This grand hotel yet feeling like a boutique hotel was the best discovery for me. Having to get rid of the old ( as in the list of shabby 5 star hotels) traditional hotels in Madrid that need total renovations comes this oasis in the middle of Madrid jungle. Gran Melia Palacio de los Duques is the only one for...

 Report
Helpful?
Thank Maria E
EstherVillanuevaC, Guest Relations Manager at Gran Melia Palacio de Los Duques, responded to this review

Dear Client, First of all we would like to thank you for taking the time to write such kind and beautiful words in regard of our hotel. We are honored to read that our efforts to make our guests to feel at home, have come to a success and you have enjoyed since you entered the hotel and every minute...

Sydney, Australia
Reviewed 5 weeks ago

If you feel you're wanting a special retreat in the heart of Madrid, then look no further than this magnificent palatial building which is vitually at the epicentre of the Royal Palace's location and surrounds. A quick walk down the road and you're there! And indeed, the Gran Melia Palacio de los Duques was a 19th century palace and still...

 Report
Helpful?
Thank TravelGracefull... Y
EstherVillanuevaC, Guest Relations Manager at Gran Melia Palacio de Los Duques, responded to this review

Dear Client, Thank you for taking the time to share with us and other travelers your kind words and opinion in regard of our hotel and staff. It is the greatest reward to our daily work, to read that you have enjoyed every beat of your stay, from our facilities to the surrounding neighborhood and that we made you feel...

Canterbury
Reviewed 23 January 2017 via mobile

Wonderfully sumpteous visions of Valazquez a stone's throw from the Royal Palace and central base for all major tourist attractions. Great breakfast bar Le mini bar opposite which has a fab atmosphere. Staff and hotel possibly the best in the world in our experience. A great find indeed.

 Report
Helpful?
Thank richard c
EstherVillanuevaC, Guest Relations Manager at Gran Melia Palacio de Los Duques, responded to this review

Dear Client, First of all, allow me to thank you for taking the time to share your opinion with us and other travelers on TripAdvisor. We are glad to read that you have enjoyed not only your stay with us, but also the vibrant life of the neighborhood, with major attractions, shops and local bars. Knowing that after your stay,...

Istan, Spain
Reviewed 19 January 2017 via mobile

What a beautiful hotel! All the areas are very stylishly decorated. And the staff, from the first one to the last staff member we met, everyone of them so super kind! You really feel like a "Duque" here.

 Report
Helpful?
1Thank Nat K
EstherVillanuevaC, Guest Relations Manager at Gran Melia Palacio de Los Duques, responded to this review

Dear Client, Thank you for sharing with us and other travelers on TripAdvisor your charming words of praise addressed to our hotel and staff members. It is exactly what we want to accomplish, that our guests feel like dukes and duchesses while enjoying the artistic atmosphere of our beautiful hotel. We are more than happy to receive souch a wonderfull...

Yorkshire, United Kingdom
Reviewed 18 January 2017

We had a wonderful, relaxing stay at the Gran Melia Palacio de Los Duques. The location is very good, close to all the main points of interest. The Hotel is modern and the suites very clean and nice. We stayed in a Red Level Room, which is preferable in our opinion, because it benefits from a special access to the...

 Report
Helpful?
1Thank kjmckean
EstherVillanueva2016, Guest Relations Manager at Gran Melia Palacio de Los Duques, responded to this review

Dear Client, Greetings from the hotel Gran Meliá Palacio de los Duques! We appreciate greatly your kind words of praise regarding your recent stay in our hotel. We work hard to maintain the high level of service, learning every day more details that could be improved and introducing them to our clients in order to make them feel comfortable, welcomed...

251 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (189)
Viewed
Room/Suite (16)
Viewed
Hotel & Grounds (14)
Viewed
Bathroom (5)
Viewed
Pool/Beach Area (11)
Viewed
Dining (10)
Viewed
View from Room (9)
Viewed
Family/Play Areas (1)
Viewed
Other (123)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (1)
Viewed
The Hotel (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Room/Suite (8)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (3)
Viewed
Other (47)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Madrid hotels
Chamberi
Hotel Orfila
Hotel Orfila
#1 of 444 in Madrid
879 reviews
Chueca
Only YOU Boutique Hotel Madrid
Artiem Madrid
#3 of 444 in Madrid
352 reviews
Show Prices
Show Prices
Show Prices
Chueca
The Principal Madrid
The Principal Madrid
#13 of 444 in Madrid
823 reviews
Lavapies
Artrip Hotel
Artrip Hotel
#6 of 444 in Madrid
1,225 reviews
Show Prices
Show Prices
Show Prices

Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the privileged Habsburg district next to The Royal Palace, The Opera House and The Cathedral, Gran Melia Palacio de los Duques is a luxury urban resort offering 160 spacious rooms, many of them specially designed for families and 20 luxurious suites. This beautiful hotel, completely inspired on Velazquez’s master piece "Las Meninas", combines two historic buildings updated to an avant-garde style ( a 13th century convent and a 19th century Palace of Dukes of Granada de Ega ). The magnificent outdoor Patio of over 1000sqm is a lush green scenery with a peaceful atmosphere, the perfect spot to enjoy and relax.This prominent yard features a remarkable experience for Dining offering different atmospheres and services that feature contemporary versions of traditional spanish cuisine, including two restaurants and one cocktail bar. Other facilities includes a fitness center, Thai Room wellness center as well as a superb rooftop swimming pool and solarium offering breathtaking 360º views of the city as well as a frontal view over The Royal Palace. The Hotel is a member of The Leading Hotels of the World. ... more   less 

Additional Information about Gran Melia Palacio de Los Duques

Address: Cuesta Santo Domingo 5, 28013 Madrid, Spain (Formerly Tryp Madrid Ambassador)
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: RM1,100 - RM2,153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Los Duques 5*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz and Priceline so you can book your Gran Melia Palacio de Los Duques reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador
Tryp Hotel Madrid
Hotel Style:
#1 Spa Hotel in Madrid
#4 Luxury Hotel in Madrid
#61 Family Hotel in Madrid
#72 Business Hotel in Madrid
#91 Romantic Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Los Duques staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Gran Melia Palacio de Los Duques staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Red Level Service Rooms provide additional access to the garden and red level lounge”
  • 2bearbear @ Gran Melia Palacio De Los Duques Clarins Amenities
  • 2bearbear @ Gran Melia Palacio De Los Duques Welcome Gift for Red Level Guests
  • 2bearbear @ Gran Melia Palacio De Los Duques Rain Shower & Bath Tub
 of 5 bubbles 2bearbearSG, 18 Feb 2017 | Read review
“Take a small upgrade and get Red level service”
 of 5 bubbles stuartt812, 15 Feb 2017 | Read review
“Classic rooms are opulent. Would imagine upgraded ones even better”
 of 5 bubbles 528adamr, 13 Feb 2017 | Read review
“Red level is the best in our opinion”
 of 5 bubbles kjmckean, 18 Jan 2017 | Read review
“try to get a west facing sixth floor room in the secondary building for stupendous view”
 of 5 bubbles RJMerlot, 17 Jan 2017 | Read review
5 of 5