We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Serrano

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hotel Serrano
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

112 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 26: English reviews
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 September 2016 via mobile

Excellent location, decent breakfast and a good room. Should be 3 starts instead of 4 but its a good value for the price. Clean, nice bed, nice shower, excellent towels. Would come back. The location is quite good, on the Salamanca neighborhood. There's a small shopping mall right besides the hotel, a nice supermarket and a very good Japanese restaurant... More 

Helpful?
Thank Marcus V
Chicago, Illinois
Level Contributor
6 reviews
Reviewed 24 August 2016

This was my first trip to Madrid. The concierge (regardless of who was at the front desk) were friendly and were accommodating. The room was by far the biggest we had during our trip to Europe. The room was very clean. I didn't like our view but that didn't matter. It was close to bus stops and shopping. The buffet... More 

Helpful?
Thank 78zmedina
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 August 2016

I was completely satisfied with the three-night accommodation at Hotel Serrano Madrid. The double occupancy room was smaller than I expected but comfortable and adequate with a full bathroom and generous closet space. The rates, service, and staff were great, but the hotel's greatest asset is the excellent location. Located in the high-end neighborhood of Salamanca, store brands equivalent to... More 

Helpful?
Thank Glenn K
Santo Domingo
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 June 2016 via mobile

This hotel must be considered if the price is afordable. It is correct, clean and good breakfast. The location is perfect where there are many shops and restaurants in the heart of Barrio de Salamanca.

Helpful?
Thank Ivepp
Tel Aviv, Israel
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 June 2016

Stayed there for 5 nights. The room is big, nice , quiet and clean. The staff in the reception were also very helpful. The breakfast in the morning was not bad, and I think that comparing to other hotels it has a variety of dishes. The location is in the Salamanca expensive neighborhood, but it's 5 min walk from metro... More 

Helpful?
Thank barakl
Columbus, Ohio
Level Contributor
58 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 7 February 2016

Good location, near a subway station, 2-4 stops to the main attractions. Room was clean, but very simple. Definitely 3 star, not 4 star. But no complaints as I got it on Orbitz for the price so low, I do not want even mention here. You can not get a simple motel in the US for that price. Located in... More 

Helpful?
Thank Yuri P
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 February 2016

Was first time at this hotel. Stayed 2 nights. Room spacious, clean, confortable. Staff was very kind and helpful. Great location, close to the airport and to the center by the subway. Close to nice shops and restaurant. Highly suggested.

Helpful?
Thank MatteoOstia
Barcelona
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 October 2015 via mobile

Well located 38 room 4 star hotel. Small quite street from P. Castellana to Serrano. Attentive service. The level of the facilities of the hotel correspond to a 3 star hotel. Although the rooms are clean, the corridor carpets are quite stained. It's in need of a general overhaul.

Helpful?
1 Thank JColo2000
Doha, Qatar
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 October 2015

We stayed in a junior suit and for a family of 4 (with young kids) it was fine. The fact the room has a fold out bed and separate bedroom helped a lot. The hotel is in a very good location for shopping and close to the number 5 (I think) metro line which has a number of attractions on... More 

Helpful?
Thank Kent N

30 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (1)
Viewed
Room/Suite (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Room/Suite (13)
Viewed
Bathroom (4)
Viewed
Hotel & Grounds (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Madrid hotels
Barrio de Salamanca
Petit Palace President Castellana
Barrio de Salamanca
Gran Hotel Velazquez
Gran Hotel Velazquez
#298 of 447 in Madrid
497 reviews
Barrio de Salamanca
Petit Palace Embassy Serrano
Show Prices
Show Prices
Show Prices
Barrio de Salamanca
Suites Barrio de Salamanca Hotel
Barrio de Salamanca
Melia Galgos
Melia Galgos
#153 of 447 in Madrid
1,252 reviews
Barrio de Salamanca
NH Madrid Lagasca
NH Madrid Lagasca
#200 of 447 in Madrid
407 reviews
Show Prices
Show Prices
Show Prices

Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The four-star Hotel Serrano Royal is located in the Barrio de Salamanca, the most exclusive and elegant district in Madrid. Enjoy a quiet, safe hotel in the heart of Madrid that offers true relaxation.The Hotel Serrano Royal is in a privileged location between calle Serrano and the Paseo de la Castellana, next to the city's most exclusive designer boutiques and leading multinational businesses. The nearest metro station is Ruben Dario, which is just 300 metres from the Hotel. There are also numerous buses to the Paseo del Prado and Puerta del Sol. ... more   less 

Additional Information about Hotel Serrano

Address: Calle Marques de Villamejor 8, 28006 Madrid, Spain (Formerly Husa Serrano Royal Hotel)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: RM351 - RM706 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Serrano 4*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Agoda, HotelTravel.com, Travelocity and Priceline so you can book your Hotel Serrano reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#162 Luxury Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Serrano staff and other travellers.
4 questions
Ask a question
Questions? Get answers from Hotel Serrano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the second floor and it was quiet so I guess facing another building/courtyard wasn't such a bad thing.”
 of 5 bubbles 78zmedina, 24 Aug 2016 | Read review
“I don't believe there were any great views from the Hotel. You can ask to see the room before you accept the accommodation.”
 of 5 bubbles GKNYC_7, 7 Aug 2016 | Read review
“There are no good rooms!!”
 of 5 bubbles ElizabethC969, 11 Aug 2014 | Read review
“there is no ramp for luggage at the front of the hotel and no doorman/bellhop.”
 of 5 bubbles SaprissAmericano, 30 Jun 2014 | Read review
“The superior rooms are suites. Great for a long stay.”
 of 5 bubbles deborahl905, 28 Mar 2014 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay