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Melia Castilla

TripAdvisorUS$244*
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#58 of 436 Hotels in Madrid
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$348*
US$244*
Great Deal
US$295*
US$296*
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2,760 Reviews from our TripAdvisor Community

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Showing 722: English reviews
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Reviewed today NEW

Top notch hotel, great staff and service. Short hop on the metro to airport or Madrid city centre. A few nice restaurants nearby. Within walking distance of the Bernebeu also, so great place to stay if you want to visit the home of Real Madrid, which is an excellent venue itself.

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Helpful?
Thank Stuart J
Amman, Jordan
Reviewed yesterday NEWvia mobile

I stayed here for a 2 day business trip and found everything to be efficient and clean. i would definitely stay again the next time i have business on the north side of Madrid. it is also very convenient for a Royal Madrid football match.

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Helpful?
Thank Brent H
Denver, Colorado
Reviewed 2 days ago NEW

Friendly and helpful staff, wonderful meals. Convenient location for access to metro and rental of e-bikes. I traveled for a business conference. Everything we needed was in the one location. Traveling outside to see the old city and tourist attractions was easy.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank stephenkK6283JF
London, United Kingdom
Reviewed 6 days ago NEWvia mobile

We travelled to Madrid on business and as our office is located by the Bernabau, we were placed in the Melia, which was only a 10 minute walk along beautiful tree lined boulevards. Upon being dropped off, I was somewhat put off by the exterior, which seemed like a hotel our of another century. How wrong I was! The lobby...

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Helpful?
Thank MCH2312
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Guest, We really appreciate your wonderful comments about our facilities and treatment received. We all celebrate you've had such a pleasant stay among us. Thanks for sharing them with others Tripadvisor users and we're looking forward to receiving you once again. Kind regards.

Reviewed 1 week ago

It's a very good conference hotel. - with a very boring continental breakfast. (Which cost a a rating bullet...) It would suit the hotel well if they hired a local chef to give him free hands and full control over the kitchen. However, the hotel staff was very polite and do their best to assist you. No waiting time at...

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Helpful?
Thank Jan B
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Jan, Thanks so much for your detailed and positive comments about your experience in Meliá Castilla. As a detail that we would like to share ... our executive chef was born in Madrid !! In fact we provide some tipical products of Madrid region like fritters and a tipical desert called " torrijas". Otherwise we will consider to introduce...

Warwick, United Kingdom
Reviewed 1 week ago

Stayed on the 15th floor at The Level. Clean and well equipped room/bathroom. Good selection of food and drinks available at The Level. The Level staff were very professional and helpful. Easy to get into the centre of Madrid via Metro. The last day we walked to the centre and it took us about an hour. Highly recommend this hotel...

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Helpful?
Thank Suethe186400
Javier_Alcalde, Assistant Manager. at Melia Castilla, responded to this review

Dear Suethe, It´s a very big pleasure to have had the opportunity to welcome you at our executive floor, The Level. It is a place where we try to provide excellence, proximity and service, add to a special type of rooms and facilities. You where really adventurous walking to downtown because you may need between 45 minutes and one our....

Knebel, Denmark
Reviewed 1 week ago via mobile

Looks a lot better on the inside than from the front. Nice rooms, god restaurants and super breakfast. Conference capabilities as well. The adress is perhaps not top relevant if you are a tourist.....

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Helpful?
Thank jjk988
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, We would like to provide our sincere grateful for your recent visit and your comments about the experience at the hotel. We appreciate your kind and positive comments and we will work hard in order to a future visit to make you feel with excellent service and new facilities that we are not so far from down (...

Guildford, United Kingdom
Reviewed 2 weeks ago

The decor in the upgraded rooms is lovely - possibly the best I've seen. Very comfy beds and good quality throughout even a powerful hairdryer! The conference facilities and service were also excellent.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank AEB770
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Guest, We appreciate your nice comments and celebrate you've enjoyed your stay among us. Thanks and we're looking forward to wellcoming you again. Best regards.

Bingley, United Kingdom
Reviewed 2 weeks ago

Can't fault the hotel facilities or the staff. The pool was closed during my stay but the area around the pool was pleasant and the pool looked to be a good size for swimming. The food was excellent, the room comfortable. The bathroom facilities were adequate - my main criteria is a hot shower and it was. Not the most...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank AndWL
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, We appreciate your nice comments and we celebrate you've enjoyed your stay with us. I'll be a pleasure to receive you once again. Best regards.

tlv
Reviewed 2 weeks ago

room - small uncomfortable, decor-outdated.bathroom-outdated, breakfast reasonable.nice bar to relax.short ride from the airport but far from the main attractions except the Santiago bernabeo stadium. so if you are only for business its quite ok otherwise- my suggestion avoid and find much better option.

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1Thank batatatlv
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guset, Thank you for your nice comments and we hope you've enjoyed your stay. We are carrying out an important labour of remodelling and adequacy in rooms and entrust that these improvements are of the pleasure what you can test in your next visit. It'll be a pleasure to welcoming you again. Regards.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Melia Castilla is considered one of the most emblematic hotels in Madrid, with an appealing blend of perfectly balanced classic and contemporary styles, where peace and urban life are accomplices to delight our guests.The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartin train station and the Real Madrid Santiago Bernabeu football stadium, makes the Melia Castilla the perfect choice for your visit to Madrid. Complimentary WIFI and 24-hour Gym. ... more   less 

Additional Information about Melia Castilla

Address: Calle Capitan Haya 43, 28020 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: RM486 - RM1,683 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Castilla 4*
Number of rooms: 915
Reservation Options:
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Also Known As:
Melia Castilla Hotel Madrid
Melia Hotel Madrid
Melia Hotel Castilla
Hotel Style:
#18 Family Hotel in Madrid
#19 Business Hotel in Madrid
#29 Romantic Hotel in Madrid
#45 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Melia Castilla staff and other travellers.
30 questions
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Questions? Get answers from Melia Castilla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Level Rooms are very good and quiet.”
Suethe186400, 17 May 2017 | Read review
“Early May must still be considered 'winter' - the aircon blew warm not cold.”
AndWL, 12 May 2017 | Read review
“Ask for a room that doesn't face the swimming pool”
Ficie, 2 May 2017 | Read review
“Need an upgrade”
davidjohnm914, 30 Apr 2017 | Read review
“Not now ......”
moshep2016, 28 Apr 2017 | Read review
5 of 5
TripAdvisor
US$244* /night
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Expedia.comUS$295
Booking.comUS$296
HotelQuicklyUS$348
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Prices are for 1 room, 2 adults
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