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Hesperia Madrid

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Traveller (340)
Room & Suite (401)
Storyboard
Overview
  • Excellent71%
  • Very good22%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,605)
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745 results
Traveller rating
475
190
53
16
11
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475
190
53
16
11
Show reviews that mention
All reviewsscotch barguest relationspaseo de la castellanametro stationturn down servicepillow menubreakfast buffetfive star hoteljunior suitenespresso machinebusiness districtexcellent hotelbusiness tripthe air conditioningnice roomcity centrethe location is perfect
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1 - 5 of 745 reviews
Reviewed 4 days ago

I have spent the entire week (from April 7th to April 14th) in NH Hesperia Madrid as we had two business events there. I must say that I have never worked with more attentive, professional and dedicated hotel team. I would recommend this hotel to...More

Thank Vedrana P
Response from MariaHerrer0, Guest Relations Manager at Hesperia MadridResponded 2 days ago

Dear Vedrana P, Thank you very much for taking the time in let us know about your experience with us. We are more than happy to know that you felt at home and that all our team was able to help you make the most...More

Reviewed 4 days ago via mobile

Stayed here on our Insight Tour plus some extra nights after your. Very close to Metro stop which was excellent! Rooms very comfortable. Nespresso machines in room. However we found room very hot as did our fellow travellers. Bed had no sheet only a doona...More

Thank elizabethramsay
Response from MariaHerrer0, Guest Relations Manager at Hesperia MadridResponded 2 days ago

Dear elizabethramsay, First of all let me thank you for taking the time in let us know about your recent stay with us. We are very sorry about the inconveniences in your room regarding the temperature. On the other hand, we are happy to know...More

Reviewed 1 week ago via mobile

Hesperia is located in a great location with easy access to metro. The staff was very knowledgeable about restaurants and extremely helpful and attentive. The rooms are well stocked with all of the necessities and the bed and pillows were amazing.More

Thank PoochOfNYC L
Response from MariaHerrer0, Guest Relations Manager at Hesperia MadridResponded 1 week ago

Dear PoochOfNYC L, Thank you very much for your kind words. It is a pleasure to know that you enjoyed your days with us and that we were able to help you make the most of your stay. We are looking forward to welcome you...More

Reviewed 1 week ago via mobile

The best staff in Europe by far!! Great location and beautiful facilities. Easy access on foot or by hope on hope off bus or inexpensive cab everywhere we wanted to go. Prada museum was about five minutes by cab. Breakfast buffet was really fresh and...More

Thank Consumer U
Response from MariaHerrer0, Guest Relations Manager at Hesperia MadridResponded 1 week ago

Dear Consumer U, First of all let me thank you for taking the time in share your comments with other travellers through Tripadvisor. We are more than happy to know that the service of our team was able to make you feel at home, and...More

Reviewed 2 weeks ago

Very professional and friendly staff. Excellent breakfast with high quality products. Real five star luxury. Good location for a city trip. We would choose this hotel again for our next visit to Madrid.More

Thank 971addyv
Response from MariaHerrer0, Guest Relations Manager at Hesperia MadridResponded 1 week ago

Dear 971addyv, First of all i would like to thank you for taking the time in let us know your opinion about your recent stay with us. We are glad to know that both our service and our facilities were up to your expectations, and...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$175 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Madrid
#6 Family Hotel in Madrid
#13 Romantic Hotel in Madrid
#13 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$175 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Madrid
#6 Family Hotel in Madrid
#13 Romantic Hotel in Madrid
#13 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (340)
Room & Suite (401)
Dining (168)
Amenities (72)
Business Centre & Event Rooms (19)
Questions & Answers
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Devon H
17 March 2018|
AnswerShow all 2 answers
Response from MariaHerrer0 | Property representative |
Dear Devon H, First of all let me thank you for your interest in our Hesperia Madrid. The room you are talking about is one of our Family Suites, with a pull out coach available in the living room and a king size bed in the... More
0
Votes
Kezzapie
11 July 2017|
AnswerShow all 8 answers
Response from Uberfluss | Reviewed this property |
Hi! Good news. I googled "Lavanderia Madrid" and I see that the closest laundromat is "Franquicia de Lavanderias" located at #45 Calle de Zurbano. That is about a 5 minute walk from the Subway station "Ruben Dario", which is... More
1
Vote
Richard G
5 July 2017|
Answer
Response from MariaHerrer0 | Property representative |
Dear Richard G , Thank you very much for your interest in our Hesperia Madrid. I am glad to confirm you that our hotel has a parking available for our clients. The price per day would be 35.20 EUR. We remain at your... More
0
Votes
Google Translation
Room Tips
"Our room only had a view of the inner courtyard so ask the reception for a room with a nice view of the city."
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"Better to ask for a room with a city view."
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"Please choose Premium Room.It has KING BED"
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"Get a bigger room than the regular deluxe if you want to add a crib for your baby"
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