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Hotel Sterling

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1 room 2 adults 0 children
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698 Reviews from our TripAdvisor Community

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Showing 184: English reviews
New York City, New York
Reviewed 11 October 2016

Disappointing to see the room did not look like the photos. Our room had one window facing the interior ventilation area, so no view and dark inside without lights. But maybe a blessing to avoid hearing street traffic below. Other than that, it was clean, and a good central location that allowed fine sight seeing within easy walking distance. A...

Thank dharmathug
Reviewed 5 October 2016

Excellent, clean, comfortable, central. Near Gran Via but away from the bustle. Were able to get to both Gran Via and Plaza de Espana easily, plus explore Malasana and Chueca. Great Chinese restaurant across the street.

Thank MadridEnthusiast
Reviewed 25 September 2016 via mobile

The location is the biggest plus point about this hotel. Close to grand via it was a breeze to get yo main attractions and other activities. The check in process was smooth and had no trouble at all. The other thing that no other hotel offered while we traveled to europe was the the switch board with the 220 volt...

Thank Ain S
Isle of Man
Reviewed 14 September 2016

This is a decent hotel. It´s clean, decent sized rooms, nice bathrooms with a bath and shower, hairdryer, not nice views but well it´s the centre of Madrid! I was more than happy with the room. The breakfast buffet is ok, it´s obvious that they serve the cheapest croissants, ham, cheese that money can buy but it serves it´s purpose....

1Thank Moggycat
Leeds, United Kingdom
Reviewed 21 August 2016

Lovely hotel to stay in. It is a fantastic location as is right next to both Santo Domingo and Noviciado Metro Stations, so going from there to Madrid and its surrounding areas is great. Furthermore you can walk to the Sol and other main plazas/ attractions very quickly from there also. As for the food we found the cafe next...

1Thank ped92
Reviewed 12 August 2016 via mobile

The hotel is in a fantastic location. Literally metres from the Gran Via, and a few minutes walk from Novicado metro stop. Opera, Sol and the palaces are within walking distance. The hop on/ off bus is also a few minutes walk away. The street itself is fairly quiet and we felt very safe walking around at night. Easy to...

Thank Woph1903
Perth, Australia
Reviewed 3 August 2016 via mobile

Good location. Great beds. Large room. Clean. Good prices. Breakfast is ok too but you can find desayonos in the surrounding cafés for a better price. Only negative point is the absence of private parking (supposed to be full ...lol). Will come back.

Miami, Florida
Reviewed 1 August 2016 via mobile

Hotel met needs and was in excellent location to everything. Rooms are small, we had 4 twin bed small closet and nice size private bathroom and although are room was in the first floor and facing the main street (San Bernardo) it was really quite. Staff was polite and nice. There is no parking so don't rent a car, you...

2Thank rolys069
Doncaster, United Kingdom
Reviewed 31 July 2016

I stayed here before when the hotel had a different name. The hotel has changed a bit but the service is still good, the staff friendly and the location is great. It is close to transport links, places to visit and handy for shopping and eating out. It is not noisy for a central location but perhaps the rooms at...

Thank JCT61
Reviewed 22 July 2016

We didn't need a luxurious hotel with view of the Madrid. We just needed somewhere to sleep, eat and take a bath, so that we could enjoy our vacation in Madrid. From this point of view, the hotel was perfect, near the major sightseeing points, with easy access to the buses and the metro and in an area where you...

Thank ElsaSous

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Staying in Malasana

Neighbourhood Profile
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighbourhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Sterling

Address: Calle San Bernardo 29-31, 28015 Madrid, Spain (Formerly Hotel Alexandra)
Region: Spain > Community of Madrid > Madrid > Malasana
Price Range: RM268 - RM3,072 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sterling 3*
Number of rooms: 69
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Also Known As:
Alexandra Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sterling staff and other travellers.
10 questions
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Bucharest, Romania
10 months ago
over a year ago

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Questions? Get answers from Hotel Sterling staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family rooms are spacious”
 of 5 bubbles EmmaTunstall1, 23 Feb 2017 | Read review
“Great views over the city from the top floor rooms.”
 of 5 bubbles Y848BZbenc, 22 Feb 2017 | Read review
“we were in room 112 I think, first floor a the end of a corridor with windows onto a quiet side street”
 of 5 bubbles Markjordan, 7 Feb 2017 | Read review
“Great location. Good food. Good nights sleep”
 of 5 bubbles nk1932016, 18 Jan 2017 | Read review
“Corner room was great. Hallway narrow but room spacious.”
 of 5 bubbles MadridEnthusiast, 4 Oct 2016 | Read review
5 of 5