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ILUNION Alcala Norte

733 reviews
#113 of 441 Hotels in Madrid
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Traveller (174)
Room & Suite (162)
Dining (61)
Overview
  • Excellent33%
  • Very good47%
  • Average16%
  • Poor3%
  • Terrible1%
Travellers talk about
“city centre”(14 reviews)
“metro station”(12 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (733)Write a Review
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All reviewscity centremetro stationreplaced everydaycomplimentary water bottlesnews channelsdiscounted rateminute taxi ridecomfortable hotelreception staff were very friendlyhotel is locatedrestaurant staffspent two nightsroom was spaciousnear airportminutes walk awayfour starquiet at night
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1 - 5 of 118 reviews
Reviewed 17 October 2017 via mobile

I stayed at this hotel with my boyfriend for the weekend. It was a nice hotel, spacious rooms. The rooms can do with being re-decorated, the wall paper was hanging off, and a bit dated. The prices in the hotel restaurant was very over priced...More

1  Thank wilson618
Reviewed 15 September 2017

This is a great place for a conference in Madrid. Pros are: close to the airport (10-15 mins by taxi), so you can easily collect your participants; excellent, helpful and friendly staff; very good conference room & facilities; nice food and comfortable rooms. Cons are...More

Thank Cyprian S
Response from Ilunion H, Gerente at ILUNION Alcala NorteResponded 21 September 2017

Dear Cyprian, Thank you very much for sharing your opinion and good rating. We continue working to improve. Thank you specially for your appreciation about our good comunications. Let me explain that we also have a bus stop opposite the hotel, number 28, it only...More

Reviewed 13 September 2017

Stayed at this hotel while attending a conference at the nearby Feria de Madrid conference centre. Check-in/out process could have been a little quicker but staff were always friendly and helpful. Reception areas of hotel were well presented and rooms were clean but in need...More

1  Thank jennfer2017
Response from Ilunion H, Gerente at ILUNION Alcala NorteResponded 26 September 2017

Dear Customer, Thank you very much for your comment and rating. My apologies about the inconveniences happened in the restaurant. We note your impressions and will work to improve. I'm at your disposal. Best regards. Nieves Toro

Reviewed 5 September 2017

Excellent hotel with very fast room service. All facilities available in the hotel. Check in process is very fast and same is check out. View from room is very good . You can have feel of building and roads.

Thank Nishu73
Response from Ilunion H, Gerente at ILUNION Alcala NorteResponded 21 September 2017

Dear Customer, Thank you very much for sharing your opinion and good rating. Thank you specially for your appreciation about our good comunications, facilities and optimal value comfort/money. We will continue working to improve. I remain at your disponsal. Best regards. Nieves Toro

Reviewed 3 September 2017 via mobile

Very nice hotel for the price (I paid 38€ for night). However, I am not necessarily sure if it's 4 star hotel. It's nice and clean hotel and I could stay there again if I don't have to be close to Madrid as it's about...More

Thank Milla K
Response from Ilunion H, Gerente at ILUNION Alcala NorteResponded 21 September 2017

Dear Milla, I just wanted to thank you for your comment and rating. I am happy if you have enjoyed your stay. I'm glad you appreciates our hotel We note your impressions and will work to improve. I'm at your disposal Nieves Toro.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$77 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Best Value Hotel in Madrid
#82 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$77 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Best Value Hotel in Madrid
#82 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (174)
Room & Suite (162)
Dining (61)
Hotel & Grounds (137)
Bathroom (22)
Questions & Answers
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Room Tips
"make sure your aircon is working"
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"Rooms to the west have the nicest view."
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"It's in an industrial area with residential around so our room, overlooking the street, was quiet night."
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"They switched rooms for me easily on request, actually they suggested the changes and I appreciated them."
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