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Novotel Madrid Center

1,394 reviews
#104 of 441 Hotels in Madrid
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Traveller (513)
Room & Suite (154)
Dining (56)
Overview
  • Excellent40%
  • Very good44%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“retiro park”(45 reviews)
“spacious lobby”(4 reviews)
“great hotel”(31 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Novotel Madrid Center
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,394)Write a Review
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Traveller rating
159
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159
177
59
21
4
Show reviews that mention
All reviewsretiro parkspacious lobbygreat hotelairport expresssmall windowcold foodsbusy hotellarge tvmetro stationconference facilitieshuge hotelsofa bedcafes and restaurantsnice neighborhoodclose to the city centerbreakfast was amazingmodern hotel
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1 - 5 of 420 reviews
Reviewed 3 days ago

Remodeling was completed. 1. Location - near to Metro station(Goya & O'Donnell). - There is El Corte Englies Department store at Goya station (easy & convenient for shopping). - Easily access Plaza Eliptica station (Toledo bus station) from O'Donnell without transfer. - Easily access to...More

Review collected in partnership with Accorhotels.com
1  Thank Jang S
Hotel's Favourite
Reviewed 2 October 2017 via mobile

Great location if you want to be close to but not in the centre of the city. O'DONNELL metro station literally just around the corner with trains into centre and anywhere else. Easy to buy 1 or more journey tickets from the machines at the...More

1  Thank Anne Y
Response from Lucía S, Public Relations Manager at Novotel Madrid CenterResponded 5 October 2017

Thank you so much Anne! We are happy to know that you enjoyed your experience with us. Please come back soon, we would love to receive you again. Best wsihes from Madrid, Lucía S. @NovotelMCenter

Reviewed 3 days ago via mobile

The hotel is located at an excellent location. There’s a lot of walking to do in the centre. The breakfast buffet is the best I’ve ever had. Worth paying the extra for the breakfast. Eventhoght its cold right is still a good location because the...More

1  Thank Stephanie V
Response from Lucía S, Public Relations Manager at Novotel Madrid CenterResponded yesterday

It´s so nice to know that you enjoyed your stay Stephanie, we also love breakfast time is simply delicious!!! Hope to receive you back soon :) Kind regards, Lucía S. @NovotelMCenter

Reviewed 3 days ago

My room here was spacious and comfortable. I slept nicely on the bed, and there was plenty of space for me to unpack and organize my things. The shower was very nice with nice toiletries. The bathroom did lack any hand towels, which was a...More

Review collected in partnership with Novotel Hotels
1  Thank waynek460
Response from Lucía S, Public Relations Manager at Novotel Madrid CenterResponded yesterday

Thank you Waynek for sharing your experience, we hope your next visit will be as pleasant as the previous one! Sincerely, Lucía S. @NovotelMCenter

Reviewed 3 days ago

We stayed here for three nights as part of a Spanish tour and were very disappointed with our experience. The double room was very small with no view at all, lighting in the room was poor, the double bed was not comfortable and it was...More

Thank lok234
Response from Lucía S, Public Relations Manager at Novotel Madrid CenterResponded yesterday

Dear Lok234, We very much appreciate your comment regarding your stay at the Novotel Madrid Center. Thank you for the time spended in your sincerely words. On the other hand, we are sorry to hear that you were not satisfied with the service, we will...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$92 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$92 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
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Traveller (513)
Room & Suite (154)
Dining (56)
Hotel & Grounds (327)
Bathroom (44)
Business Centre & Event Rooms (14)
Family and Play Areas (6)
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
Questions & Answers
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Billie B
3 January 2018|
AnswerShow all 5 answers
Response from edenal | Reviewed this property |
Hi, i dont know, l ve been there for business
0
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Danilo A
6 September 2017|
AnswerShow all 4 answers
Response from delyth13 | Reviewed this property |
I very much doubt it. You won't get a straight answer from the hotel. They told us the storms had delayed its completion in August.
1
Vote
Michelle D
30 August 2017|
AnswerShow all 4 answers
Response from Anu O | Reviewed this property |
Hi, We were there until last Saturday and spent 6 days at Novotel and I didn't see a pool or gym! Towards the end of our stay, my daughter then mentioned if I knew there was a gym assigned to the hotel and I said no... More
1
Vote
Room Tips
"Ask to see the room"
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"Not sure there are any as did not get what was quoted on booking."
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"So clean, quieter, and modern."
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"No this is my first visit"
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