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Hotel Palacio Del Retiro, Autograph Collection

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Alfonso XII Street, 14, 28014 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (256)
Room & Suite (126)
Dining (17)
What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Palacio Del Retiro, Autograph Collection
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#94 of 483 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
Palatial home built in the beginning of the 20th century converted into a discreet 50 room luxury hotel. Unique building protected by National Heritage status where you can enjoy the pleasure of resting in one of the historic buildings of the centre of the city, located in front of the famous Retiro Park and close to the Paseo de Recoletos. It occupies the centre of the magical Art Triangle, Prado Museum, the Thyssen-Bornemisza Collection and Reina Sofia National Art Museum. Ideally located in the centre of the cultural, financial and business area. A full service business centre, counting with 5 meeting rooms of different sizes equipped with internet WIFI system makes of the AC Hotel Palacio del Retiro, Autograph Collection the ideal venue for holding meetings, conferences and celebrations.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Banquet room
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Fireplace
Minibar
Flatscreen TV
Hair dryer
Housekeeping
Room service
Safe
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Historic Hotel
Languages Spoken
English, French, Spanish
Hotel links
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656Reviews24Q+A86Room tips
Traveller rating
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globaltravelkid wrote a review Oct 2021
New York City, New York686 contributions221 helpful votes
Review: High Points: the largest bed we've ever had in any suite, anywhere... we could have slept 7; Jesús in Room Service was a charm and someone we looked forward to seeing every day with our café con leche; the sizes of the rooms and suites; the terraces; heated towel racks in the bathrooms make convenient drying towels and laundered items Low Points: a very quiet, sombre entrance is completely understated and not grand; the Nespresso station offers capsules AND tea bags, but each room only provides espresso cups, making tea drinking impossible; even though we booked via marriott.com at a single rate for several nights, one of the nights came at a higher price -which we've never encountered at Marriott-Bonvoy-affiliated properties Unique Points: the room air purifier and cleansing system; the staircases to the rooms; instead of a pillow menu all types of pillows already appear on your bed F&B Big Threes: Food: wonderful miniature tortilla españolas in the morning Service:wonderful caring staff Ambience: cute corner restaurant overlooking Retiro park with gorgeous bar
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: suite 114 and room 103 offer great options to experience this hotel at its best
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dbalex wrote a review Aug 2021
Los Angeles, California39 contributions53 helpful votes
This stunning hotel just adds to the beauty and perfection of Madrid. Across from the Retiro Park, the location is awesome for using as a base to explore the city and get in a stunning walk back. The front staff couldn't be better nor friendlier. The room was extremely large and had a beautiful courtyard view and with this being an old residence, the staircase, hallways and nooks are something to see and photograph. What's missing? The food was nothing to write home about and the glaring omission for this hotel is the lack of a pool and rooftop deck. While this hotel is well worth the stay, and you shouldn't find too much time for a pool when in a city like Madrid, the views in the Retiro area from a rooftop deck would be jaw-dropping. If you're looking to stay in Madrid, stay in this hotel which is just as beautiful as the city.
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Date of stay: August 2021
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f0urf0rfun wrote a review Aug 2021
Raleigh, NC USA32 contributions31 helpful votes
We stayed two nights in HOT Madrid and really enjoyed our stay. The property is an old (I guess over-the-top nice) residence that was converted into a boutique hotel and was a little quirky but charming. The staff were all VERY friendly, helpful and kind. The hotel was well-maintained and clean. We had breakfast at the hotel and it was very nicely done. Would definitely be happy to return!
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Date of stay: August 2021
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lauren s wrote a review Aug 2021
Minneapolis, Minnesota14 contributions1 helpful vote
I loved this hotel and I loved the neighborhood even more. It is directly across the street from the Retiro park. It is like staying in Central Park west and being right across the street from the park. It’s quiet and more refined then staying in the heart of the city. You can easily walk to the train station, the Prado and central Madrid. The staff were delightful. Our room was lovely with fabulous products in the bathroom. The daily breakfast was a bit pricey. I would definitely stay here again.
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Date of stay: July 2021
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Grant G wrote a review Aug 2021
5 contributions3 helpful votes
Guillermo kicked off our stay on an incredibly high note as he checked us in, and things only got better from there. He was so kind, so enthusiastic about the hotel and the area, and so helpful. The restaurant he recommended (Lateral) was great, he helped us figure out how to get a COVID test to return to the states (and got us a discount on the price), and every time we saw him through the whole visit he was so enthusiastically friendly that it truly elevated our second stay in Madrid. Management: give this man a raise! The hotel itself is also great. The location next to the park and near the golden triangle of museums was perfect for us. The room was spotless, large, and well appointed. The history of the hotel itself is fascinating, and the common areas are beautiful. It’s not the _most_ convenient location for trains, but we like to walk everywhere so that wasn’t a problem for us. We’d definitely stay here again.
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Date of stay: August 2021Trip type: Travelled as a couple
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PRICE RANGE
US$257 - US$406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ac palacio del retiro, autograph collection hotel madrid, ac hotels madrid, ac hotel madrid
LOCATION
SpainCommunity of MadridMadridPaseo del Prado / Retiro / Jerónimos
NUMBER OF ROOMS
50
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Frequently Asked Questions about Hotel Palacio Del Retiro, Autograph Collection
Which popular attractions are close to Hotel Palacio Del Retiro, Autograph Collection?
Nearby attractions include Monumento a Alfonso XII (0.2 km), Plaza de Cibeles (0.3 km), and Paseo del Prado (0.3 km).
What are some of the property amenities at Hotel Palacio Del Retiro, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Palacio Del Retiro, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Palacio Del Retiro, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Hotel Palacio Del Retiro, Autograph Collection?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Hotel Palacio Del Retiro, Autograph Collection?
Conveniently located restaurants include Adrede, Restaurante Noi, and Restaurante Las Carboneras de Lu.
Are there opportunities to exercise at Hotel Palacio Del Retiro, Autograph Collection?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Hotel Palacio Del Retiro, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Palacio Del Retiro, Autograph Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Palacio Del Retiro, Autograph Collection?
The staff speaks multiple languages, including English, Spanish, and French.