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Silken Puerta America

2,800 reviews
#122 of 441 Hotels in Madrid
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Traveller (1991)
Room & Suite (734)
Dining (115)
Overview
  • Excellent49%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“round bed”(23 reviews)
“zaha hadid”(21 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
5.0 Star Hotel
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,800)Write a Review
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All reviewsround bedzaha hadidinteresting hotelron aradspace agefamous architectsdesigned differentlywooden bathtop floordesigner hotelcity centresteam roomgreat designroom servicestar hotelmetro stopclose to the airport
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1 - 5 of 1,012 reviews
Reviewed 4 weeks ago via mobile

We stayed at first floor. Great interior, but seems there's a problem with elevator, takes time before it arrives and the we asked the staff if there's stairs, and they said nothing, so have to wait.. Receptionist were nice and so the other staff.

Thank Jessica P
Reviewed 18 December 2017

Our stay was for 7 nights. We arrived by our rental car, which was secured immediately for us on arrival. The hotel is quirky and interesting, it has a different layout on each floor and we selected the Japanese theme, which was probably the best...More

Thank Mark A
Reviewed 16 December 2017

If you, as me feel tired of copy/paste brand hotels, with same interior and same facilities, this is a place for you. Each of the floors has different theme, hotel has really invested into their interior. Believe me, you will be amazed. Great place to...More

Thank GlobalTraveller81
Reviewed 10 December 2017 via mobile

We stayed in the silken for three nights. The hotel has a modern interior, with a different design on each floor. We got a room on the 9th floor. The room was spacious, which was nice. There were a few disadvantages though; the carpet had...More

Thank jongNL
Reviewed 9 December 2017 via mobile

Quite a fancy hotel with each level having a different themes... also close to the airport. Hotel has a free shuttle to the airport as well. Breakfast is a bit expensive. 22 Euro per person, but there are many places walking distance from the hotel...More

Thank Mykey123
Response from Vanessa A, Executive Assistant at Silken Puerta AmericaResponded 15 December 2017

Dear Mykey123 Thank you so much for having taken the time to review our hotel. We are very happy to hear that you had a comfortable and enjoyable stay. It is always a pleasure to receive positive feedbacks from our guests. We are extremely pleased...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$107 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Madrid
#76 Romantic Hotel in Madrid
#87 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$107 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Madrid
#76 Romantic Hotel in Madrid
#87 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (1991)
Room & Suite (734)
Dining (115)
Pool & Beach (8)
Hotel & Grounds (1418)
Bathroom (145)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Zinkal22
23 January 2018|
AnswerShow all 4 answers
Response from Sarthak P | Reviewed this property |
I think its only to n fro to Airpot.
0
Votes
Amanda A
5 January 2018|
AnswerShow all 3 answers
Response from Mark A | Reviewed this property |
Hi Amanda, I suggest you contact the Hotel directly by e-mail with this question. I did this with a number of questions and I found they were responsive and accurate with their replies.
0
Votes
Amanda A
18 September 2017|
AnswerShow all 4 answers
Response from jama1962 | Reviewed this property |
Hi,visited the hotel before swimming pool renovation, Did not have breakfast in the hotel,but was told price was EUR22 adult and EUR11 children
0
Votes
Room Tips
"There is so much variety in the design of each floor. It is worth taking the time to select the floor you..."
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"Pre Book the Zaha Hadid Room way in advance....."
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"Each floor has different room concept; select one which suits your taste."
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"follow your instincts!"
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