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Petit Palace Tres Cruces Centro

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772 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Canton of Zurich, Switzerland
Reviewed 21 October 2016

There were a lot of great stores, restaurants and bars in walking distance which is why we chose this hotel. Our room was rather small but since we spent the whole day in the city it was quite ok. The staff was friendly and helpful. There was a great variety on the breakfast buffet. Unfortunately, we didn't see that you...

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Helpful?
Thank christina482
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Christina, First of all I would like to thank you very much for having taken a moment to write your comments about your recent stay with us , and show you my sincere gratitude for the excellent comments about our staff , I have already shared it with the whole team. Hoping to welcome you for your next stay...

Reviewed 21 October 2016 via mobile

Friendly check-in, quaint hotel! Nice to have fruit-infused water upon arrival! Room was very clean and good location! Would stay here again! Was able to leave luggage after check-out and right by Sol train station and many bars and restaurants!

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Helpful?
Thank Tina W
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Tina, Thank you very much for taking the time needed to publish your review! We are very glad to know that you have enjoyed your stay. It will be a pleasure to welcome you back! Best regards, Javier Martín | Front Desk Manager

Reviewed 11 October 2016 via mobile

Stayed here for an anniversary weekend! We wanted to stay in the heart of Madrid so picked this Hotel! Location could not be faulted for the price which was much cheaper than others in the area! The hotel was clean and staff were very friendly! We stayed B&B which was handy but breakfast was a bit underwhelming but was sufficient...

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Helpful?
1Thank Shaun K
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Sahun, Thank you very much to share your feedback regarding your recent stay at Petit Palace Tres Cruces and thank you for your kindly words about our your stay with us. We remain at your entire disposal and please contact me if you decide to come back to that beautiful city Kind regards Javier Martín | Front Desk Manager

Bushey, United Kingdom
Reviewed 10 October 2016

I used this hotel for a business trip. It is very central (just off the Gran Via, Madrid's main street), has restaurants, banks and other convenient things around, and the staff are very friendly. It's not that fancy, but it's functional. I would recommend for a business trip in the city.

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Helpful?
Thank Steffica W
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Steffica, Thank you so much for sharing your experience during your stay with us. We really love to receive such a positive reviews from our guests and we are happy to read you had a lovely days, I am sure my team will be glad to see the glowing review and how you enjoyed Madrid thanks to our hotel...

Cheltenham
Reviewed 3 October 2016

The hotel is perfectly situated, just a short walk from major tourist sites, bars, restaurants & shopping. The staff were helpful, friendly and charming. The rooms are clean but I would say approaching the need for refurbishment. I would stay here again. However there appears to be a problem with late night drinking in the street outside. We paid extra...

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Helpful?
Thank SpainloverCheltenham
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Tom Thank you very much for having taken the time to write about us. It was an honor to be your host and it is amazing to see that you have enjoyed all our services, location, confort... and specially the service provided by the hotel team. Thank you again to recommend us! I hope that you will find a...

Hong Kong, China
Reviewed 2 October 2016

It was my second time in Spain and first time in Madrid so decided to go with the Petit Palace chain of hotels. I went with the Tres Cruces location because of its convenience. The hotel itself is not big as it has only 4 floors. The rooms are quite sizeable which was fairly comfortable. However, the double beds were...

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Helpful?
Thank Ray L
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Ray First of all I would like to thank you very much for having taken a moment to write your comments about your recent stay with us , and show you my sincere gratitude for the excellent comments about our staff , I have already shared it with the whole team. Hoping to welcome you for your next stay...

Los Angeles, California
Reviewed 26 September 2016

I have stayed at the petit palace chain before at another property. I will definately stay at this property again. Nice rooms bathroom with rainfall shower and forward jets in shower as well. Breakfast good. Located near the Puerta Del Sol area which is very touristy, you can book a tour from that area on the red double decker hop...

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Helpful?
1Thank Scott K
Iñaki G, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear Scott; First of all, we want to give you many thanks you for taking time to share your recent stay in our hotel with all the Tripadvisor community. We are very happy to know that, everytime that you need it, you will use our brand. This is the best present that our clients can give us. For us, It...

Quezon City, Philippines
Reviewed 21 September 2016

We only had 1 night in Madrid, and this hotel was perfect! The location is so close to Puerta del Sol, which connects you to everywhere else! The breakfast was ready really early, which allowed us to maximize our 1 day in the hotel. The front desk was also very helpful (Ms. Jimenez)! When we arrived, she provided us all...

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Helpful?
Thank dianneyang16
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear dianne, I would like to thank you for the time you have spent giving us you opinion about Petit Palace Tres Cruces Hotel. It is truly gratifying to hear such positive feedback . The whole team and I are very pleased to read that thanks to our staff performance you had a great experience in Madrid . Thank you...

Reviewed 13 September 2016

This is a great location! Right on the shopping high street and in walking distance to all major tourist attractions. Rooms are clean and tidy. The staff are so helpful and gave great recommendations for food in the area. Garbo down the road was really nice. One thing I would say is request a room around the back there is...

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Helpful?
Thank Paige E
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Paige, Thank you a lot for having chosen The Petit Palace Tres Cruces and for sharing that marvelous review. We love your lovely comments. As you mention, our hotel is strategy located and it gives us the possibility to walk for any place in the city center. But what I am most proud of reading your nice words about...

Reviewed 13 September 2016 via mobile

This is a great little hotel in the center of Madrid literally less than a minute's walk from the Gran Via. I have mild neuromuscular disease and needed a handicap friendly hotel. My friends found this one. They had a free wheelchair for me to use as needed. The handicap room was great only the shower drain is not sloped...

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Helpful?
Thank Ayda S
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Ayda, Tthank you for your sharing your Petit Palace Experience !! it is a big pelasure to know you did enjoy your stay at Petit Palace Tres Cruces!! All the hotel staff is looking foward to welcoming you back again soon! kindest regards Javier Martín | Front Desk Manager

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Petit Palace Tres Cruces Hotel is a boutique hotel on Madrid's Gran Vía. The hotel is devised for couples and families with children who wish to enjoy the city of Madrid in a convenient way, staying in an agreeable atmosphere. The hotel was inaugurated in 2006 and it is located on an adjacent street to the Gran Vía and near the Puerta del Sol. Discover its modern design and complete services: free wifi, breakfast, computers, daily newspapers... ... more   less 

Additional Information about Petit Palace Tres Cruces Centro

Address: Calle Tres Cruces 6, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: RM327 - RM783 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Tres Cruces Centro 3*
Number of rooms: 59
Reservation Options:
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Also Known As:
Petit Palace Tres Cruces Centro Hotel Madrid
Hotel Style:
#93 Business Hotel in Madrid
#131 Family Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Tres Cruces Centro staff and other travellers.
13 questions
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Brighton and Hove, United Kingdom
1 month ago
Mound, Minnesota

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Questions? Get answers from Petit Palace Tres Cruces Centro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
 of 5 bubbles Mipanko63, 1 Nov 2016 | Read review
“Don't book a room with street view”
 of 5 bubbles SpainloverCheltenham, 3 Oct 2016 | Read review
“Select a superior room overlooking the front of the building”
 of 5 bubbles scottk521, 25 Sep 2016 | Read review
“The smallest room is really small. But for just 1 night, it was enough for 2 of us.”
 of 5 bubbles dianneyang16, 20 Sep 2016 | Read review
“One thing I would say is request a room around the back there is a club down the road and it can get a little loud on a Friday night.”
 of 5 bubbles 18paigee, 13 Sep 2016 | Read review
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