We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveller (47)
Room & Suite (20)
You may also like
See all
Nearby Hotels
  • Excellent9%
  • Very good20%
  • Average27%
  • Poor13%
  • Terrible31%
4 Jul 2017
“In Gran Vía, just that....”
20 Sep 2017
“Very recommended, very close to the living city of Madrid and best value for your money.”
Free Internet
Breakfast included
Rooftop Bar
2 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (122)
There are newer reviews for Hostal Helena
See the most recent reviews
Filter reviews
16 results
Traveller rating
Traveller type
Time of year
More languages
See what travellers are saying:
Updating list...
11 - 15 of 16 reviews
Reviewed 3 October 2014

It's situated in the main center of Madrid. Nearly the subway. You may go in any place. It s very comfortable. Room was small, but very smile admin every day, keep you in good mood. Every day cleaning and change toilets. ANd the best bathroom...More

Review collected in partnership with BudgetPlaces
Thank Ekaterina V
Reviewed 7 September 2012

Situated in the Gran Via, very central, despite being on such a busy road, we couldn't hear any of the noise from our room. We would advise if going by train to get off at Callao Station rather than the Gran Via as from Callao...More

Thank cspereira
Reviewed 26 July 2012

The hostal is terrible. Checked in around 8pm, the guy was more interested in talking to his wife on the phone during whole check in process (10mins) He didnt look at us once or seem bothered when we checked in. I work in Madrid, and...More

Thank jmeenan1
Reviewed 6 July 2012

My family and I stayed here for two nights, two adults, two tweens, and a baby, and the staff was friendly and accomodating- but just be aware that they do not speak English but they try to understand as best as they can. We had...More

1  Thank Heather820
Reviewed 17 April 2012

We stayed in this hostel in August 2011, I am unhappy to write that there were only 3 nice things about this hostel; firstly Hostal Helena is situated near the metro hence commuting was very easy and convenient. Our room was air-conditioned which was a...More

1  Thank BossyMrs
View more reviews
Most Booked Properties in Madrid
See allSee all
Top amenities
Free Internet
Price range
US$35 - US$52 (Based on Average Rates for a Standard Room)
Hotel class
Price range
US$35 - US$52 (Based on Average Rates for a Standard Room)
Hotel class
Add Photo Photos
Traveller (47)
Room & Suite (20)
Hip bars and galleries, independent theaters and music
venues, young people with tattoos and funky hair,
narrow winding streets — this is Malasaña. Near the
center, Plaza Dos de Mayo is a gathering of friends
outside bars, dog owners, artists under craft tents,
and creative types with notebooks and sketchpads on
the plaza’s benches. It may not be as neat and tidy as
many other parts of the city, but this only adds to
Questions & Answers
Ask a question
Mzoughi I
25 October 2014|
Response from Mike E | Reviewed this property |
There was no breakfast offered here. Plenty of local shops in the area.
Room Tips
"Room 10 is private for 2 people with private bathroom, has a fan and a nice window with city view."
Read review
"Ask for a rromwith a view on Gran Via (balcony), or if you wanna quiter, ask for a room in the renovated part."
Read review
"Write admin by mail, if you have any questions."
Read review
"pay a little extra and get good service and clean rooms with what you´d expèct in a capital city"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing