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Senator Castellana Hotel

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401 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Zlin, Czech Republic
Level Contributor
96 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

+ located walking distance from Santiago bernabeu stadium if you are a soccer fan + clean room + free wi-fi + great and happy staff - can be quite far away from a metro stop - not very easy to find it

Helpful?
Thank JAROSLAV80
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

I had a very hard time finding this place, and finally did so with the help of some locals. I don't have much Spanish so it was difficult. But once there I felt at home. The room was large and clean. Good internet access, and there was even a small safe for valuables. There was an elevator, too. I picked... More 

Review collected in partnership with Amoma.com

Helpful?
Thank LinLin333
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their... More 

West Midlands
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 October 2016

Hotel was a Little out of the way, 20 mins on the metro to get to the centre. Hotel was generally clean - there was some building work going on at the time of our visit. Rooms were of a decent size and well maintained. Staff were very polite and helpful and assisted us when we asked Biggest issue was... More 

Helpful?
Thank Andy P
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We hope that you can give us another opportunity in the future as our maximum aim is... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 September 2016 via mobile

This hotel was fairly central....a walk to the metro which was a must to use. The staff were amazing and extremely helpful. The breakfast was excellent...clean and we'll presented with great coffee and fresh orange juice. The hotel room was great however aircon could have been a bit better. I loved the hotel and wouldn't hesitate in going back!

Helpful?
Thank Tracy T
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear guests, Thank you for sharing your impressions with us and other readers. We are happy about your positive feedback We are delighted that you enjoyed your stay and our breakfast. Hope to welcome you back soon. Regards, Javier Alvarez Senator Castellana Hotel Manager More 

Spain, UK
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 September 2016

I was initially booked in for 4 nights but I extended since it was so comfortable. The room was pretty basic but comfortable, location is great, a walk away from the Metro stop Cuzco which takes you into the centre of the city in 20mins. The staff were very friendly and helpful at all times especially a lady called, Sara.... More 

Helpful?
Thank BritSpain
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear Guest, We are happy to read that you felt very comfortable in our hotel . Thanks for sharing your opinion with us about your stay because it´s very useful for other customers who wish to stay in our hotel. Regarding your comment about the room was not cleaned properly, we apologize for what happened. Please know we had the... More 

Berkshire
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 August 2016

Nice clean well kept room with good facilities including coffee and tea. Good breakfast buffet with plenty of choices. Generally a well kept clean hotel and good to stay in. I am glad I have returned here this year.

Helpful?
Thank john_clifford
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear guest, It is a pleasure for us to know that your stay was as pleasant as you indicated. Your comment makes us feel really proud of our daily work, with the only goal of meeting our guests’ needs. With your opinion we can improve the quality of our service, to know the perception of our product an even more... More 

Solihull, United Kingdom
Level Contributor
628 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 337 helpful votes
Reviewed 24 August 2016

The hotel is on a quiet street, in a safe area, about four miles from the centre of Madrid, a ten minute walk from the nearest Metro station (Cuzco, then six stops to the centre). The hotel is a fifteen minute walk from the Bernabeu Stadium, if football is your thing! Firstly the positives about the hotel; everywhere was spotlessly... More 

Helpful?
Thank wendyanddavid536
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear guest, First of all thank you for your comments and choosing our Hotel to stay in Madrid. We are pleased that you enjoyed your stay. Concerning your comment about the air conditioning, We have passed a notice about your case to the responsible of the air conditioning, so they are going to check it. I do apologize for what... More 

Grangemouth, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 July 2016

If you are doing Vaughtown, this is a great hotel. It is reasonably price, very well situated for the pick up point (round the corner), comfortable, with free wifi and the buffet breakfast is reasonable too. Also near the Real Madrid football stadium, shops and restaurants

Helpful?
Thank 805janer
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. Thank you for remarking the comfortability of our rooms as we work very hard to make our... More 

England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2016

The hotel is great if you're not planning on spending much time here. Very close to two main metro stain. Rooms are clean, nice bathroom, tea making facilities, plasma TV with Kiss FM. Supermarket, restaurants, cafe bars close by. Wifi is good. Good breakfast, they have an amazing coffee machine! I was a solo traveller and the hotel is in... More 

Helpful?
1 Thank 17star
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear guest, Thank you very much for sharing your experience .Only through the comments of our guests, we are able to know about their experiences. Our ultimate aim is to give our guests even greater comfort than they may find AT HOME. Concerning your comment about the swiming pool, I would like to inform you that it is closed during... More 

Copenhagen, Denmark
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 June 2016

Our travelling agent had advertised that the hotel has a pool available from may to october. We went in June, and the pool area hadn't been opened yet. This isn't exactly the hotel, but the agency's fault, but either way it was a huge disappointment to us. Otherwise the hotel is fine, breakfast OK, short distance to the Metro.

Helpful?
Thank SigneGludCopenhagen
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear guest, Thank you very much for sharing your experience .Only through the comments of our guests, we are able to know about their experiences. Our ultimate aim is to give our guests even greater comfort than they may find AT HOME. Concerning your comment about the swiming pool, I would like to inform you that it is closed during... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Senator Castellana Hotel

Address: Calle General Varela 37, 28020 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: RM228 - RM509 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Senator Castellana Hotel 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Sunotel Amaral Madrid
Sunotel Amaral Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Senator Castellana Hotel staff and other travellers.
8 questions
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Kuala Lumpur, Malaysia
Carluke, United Kingdom
over a year ago

See all questions (8)

Questions? Get answers from Senator Castellana Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please keep the swimming pool open. Your guests want to use it!”
 of 5 bubbles LinLin333, 5 Nov 2016 | Read review
“Choose a room on the rear of the hotel.”
 of 5 bubbles OdysseusSanFelice, 3 Feb 2016 | Read review
“Fairly quite but walls very thin,pick rooms on main road side”
 of 5 bubbles withenshaw, 2 Nov 2015 | Read review
“our room was on Reception side and it was quiet.”
 of 5 bubbles AllaL_11, 14 Sep 2015 | Read review
“I had a room overlooking the street (C/ General Verela) and it was quiet.”
 of 5 bubbles FC821, 29 Aug 2014 | Read review
5 of 5
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