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Senator Castellana Hotel

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Senator Castellana Hotel
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417 Reviews from our TripAdvisor Community

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Showing 136: English reviews
barcelona
Reviewed 4 weeks ago via mobile

Very nice hotel near the center! By Subway you take 30 m and taxi 10. The Staff was great, Rosana from reception is very professional and will answer your questions and give tour great advise. Cozy rooms with free water and coffee! Im going back for sure! Regards

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Helpful?
Thank rrrito
Inverness, United Kingdom
Reviewed 4 weeks ago

I found the hotel quite difficult to find as my cell phone was not working, and I had to ask directions. This proved not easy as my Spanish is minimal and people in the area did not speak English. A helpful man literally led me to the hotel. Once there, the language problem evaporated, as staff spoke English. The hotel...

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Thank Clare_in_Scotland
Manchester, United Kingdom
Reviewed 3 December 2016 via mobile

I was very happy with this hotel. It was modern and bright and well placed for two different Metro lines. I didn't have breakfast at the hotel, there are numerous places to choose from nearby. English is well spoken, good value for the price. I would recommend it.

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Helpful?
Thank Humidistat
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear guets, Thank you for sharing your impressions with us and other readers. We are really happy about your positive feedback. We are pleased that you enjoyed your stay and were satisfied with our service. We hope to have as our guests again. Regards, Javier Álvarez Gerente Senator Castellana

Zlin, Czech Republic
Reviewed 17 November 2016

+ located walking distance from Santiago bernabeu stadium if you are a soccer fan + clean room + free wi-fi + great and happy staff - can be quite far away from a metro stop - not very easy to find it

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Thank JAROSLAV80
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear guest, Thank you very much for your comments. We are delighted that you have enjoyed your holidays in our hotel. We stay in your entire disposal and hope that you return to visit us in other occasions. Kind regards, Javier Alvarez Gerente Senator Castellana

London, United Kingdom
Reviewed 5 November 2016

I had a very hard time finding this place, and finally did so with the help of some locals. I don't have much Spanish so it was difficult. But once there I felt at home. The room was large and clean. Good internet access, and there was even a small safe for valuables. There was an elevator, too. I picked...

Review collected in partnership with Amoma.com
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Helpful?
Thank LinLin333
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their...

West Midlands
Reviewed 10 October 2016

Hotel was a Little out of the way, 20 mins on the metro to get to the centre. Hotel was generally clean - there was some building work going on at the time of our visit. Rooms were of a decent size and well maintained. Staff were very polite and helpful and assisted us when we asked Biggest issue was...

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Helpful?
Thank Andy P
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We hope that you can give us another opportunity in the future as our maximum aim is...

Reviewed 16 September 2016 via mobile

This hotel was fairly central....a walk to the metro which was a must to use. The staff were amazing and extremely helpful. The breakfast was excellent...clean and we'll presented with great coffee and fresh orange juice. The hotel room was great however aircon could have been a bit better. I loved the hotel and wouldn't hesitate in going back!

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Helpful?
Thank Tracy T
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear guests, Thank you for sharing your impressions with us and other readers. We are happy about your positive feedback We are delighted that you enjoyed your stay and our breakfast. Hope to welcome you back soon. Regards, Javier Alvarez Senator Castellana Hotel Manager

Spain, UK
Reviewed 3 September 2016

I was initially booked in for 4 nights but I extended since it was so comfortable. The room was pretty basic but comfortable, location is great, a walk away from the Metro stop Cuzco which takes you into the centre of the city in 20mins. The staff were very friendly and helpful at all times especially a lady called, Sara....

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Thank BritSpain
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear Guest, We are happy to read that you felt very comfortable in our hotel . Thanks for sharing your opinion with us about your stay because it´s very useful for other customers who wish to stay in our hotel. Regarding your comment about the room was not cleaned properly, we apologize for what happened. Please know we had the...

Berkshire
Reviewed 29 August 2016

Nice clean well kept room with good facilities including coffee and tea. Good breakfast buffet with plenty of choices. Generally a well kept clean hotel and good to stay in. I am glad I have returned here this year.

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Helpful?
Thank john_clifford
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear guest, It is a pleasure for us to know that your stay was as pleasant as you indicated. Your comment makes us feel really proud of our daily work, with the only goal of meeting our guests’ needs. With your opinion we can improve the quality of our service, to know the perception of our product an even more...

Solihull, United Kingdom
Reviewed 24 August 2016

The hotel is on a quiet street, in a safe area, about four miles from the centre of Madrid, a ten minute walk from the nearest Metro station (Cuzco, then six stops to the centre). The hotel is a fifteen minute walk from the Bernabeu Stadium, if football is your thing! Firstly the positives about the hotel; everywhere was spotlessly...

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Helpful?
Thank wendyanddavid536
P-Stor, Gerente at Senator Castellana Hotel, responded to this review

Dear guest, First of all thank you for your comments and choosing our Hotel to stay in Madrid. We are pleased that you enjoyed your stay. Concerning your comment about the air conditioning, We have passed a notice about your case to the responsible of the air conditioning, so they are going to check it. I do apologize for what...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Senator Castellana Hotel

Address: Calle General Varela 37, 28020 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: RM250 - RM539 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Senator Castellana Hotel 3*
Number of rooms: 126
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Also Known As:
Sunotel Amaral Madrid
Sunotel Amaral Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Senator Castellana Hotel staff and other travellers.
8 questions
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Kuala Lumpur, Malaysia
Carluke, United Kingdom
over a year ago

See all questions (8)

Questions? Get answers from Senator Castellana Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please keep the swimming pool open. Your guests want to use it!”
 of 5 bubbles LinLin333, 5 Nov 2016 | Read review
“Choose a room on the rear of the hotel.”
 of 5 bubbles OdysseusSanFelice, 3 Feb 2016 | Read review
“Fairly quite but walls very thin,pick rooms on main road side”
 of 5 bubbles withenshaw, 2 Nov 2015 | Read review
“our room was on Reception side and it was quiet.”
 of 5 bubbles AllaL_11, 14 Sep 2015 | Read review
“I had a room overlooking the street (C/ General Verela) and it was quiet.”
 of 5 bubbles FC821, 29 Aug 2014 | Read review
5 of 5