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SHS Hotel Aeropuerto

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Traveller (201)
Room & Suite (66)
Dining (20)
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Overview
  • Excellent14%
  • Very good27%
  • Average30%
  • Poor12%
  • Terrible17%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from SHS Hotel Aeropuerto
Special Offer: Package Deal
Offers from SHS Hotel Aeropuerto
Special Offer: Package Deal
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (850)
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1 - 5 of 87 reviews
Reviewed 6 days ago

Just returned from a night at the hotel and a month of car parking, very pleased to find that everything is just the same. This was our third time we have used this hotel in about 9 months, last time we needed the assistance of...More

Thank DandG_Kent_02
Hotel's Favourite
Reviewed 7 March 2018

It happened already with you that your flight is cancelled at midnight and you tried to find an overnight accommodation with 300 other passenger? It was a nightmare event and this clean and warm basic hotel saved my sanity that night. I just stopped the...More

Thank JADLux
Response from shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel AeropuertoResponded 14 March 2018

Dear guest, Thank you for this fantastic review!! We have been delighted to look after your stay and we hope to have the chance of welcoming you back very soon to our SHS Aeropuerto hotel. Best regards,

Reviewed 4 April 2018 via mobile

We stayed over night on our way to Tenerife. Walls are made of paper. Beds are terrible. Loud noise all night from other guests. Door bell buzzing early morning. We cancelled the stay on the way back. I gave 2 stars just because the breakfast...More

Thank Ofer B
Response from shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel AeropuertoResponded 5 April 2018

Dear guest, First of all, I am especially disappointed to hear your experience of our hotel. We are very sorry for this situation. At this moment, we transfer your request at proper department. We work every day to can offer the best quality and if...More

Reviewed 19 January 2018

Clean and comfortable, but if you have heavy cases ready for or coming back from a two week holiday ensure you ask for a ground floor room otherwise you will have to carry your case up the stairs as there are no lifts for the...More

Thank TheTravelGroup
Response from shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel AeropuertoResponded 20 February 2018

Dear guest, We would like to thank you for taking the time to comment on your recent stay at SHS Aeropuerto Hotel. I am very sorry to read that our Hotel did not meet totally your expectations. I hope we will get the opportunity to...More

Reviewed 7 January 2018

This is our second visit to this hotel, the first was for car parking only, 50 days parking at a very reasonable rate so we decided to use it again this time with a nights accommodation. Room was surprisingly large, comfort was good for the...More

Thank DandG_Kent_02
Response from shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel AeropuertoResponded 19 March 2018

Dear Dand, Thank you for this fantastic review!! All the team is thrilled to receive such positive feedback. We have been delighted to look after your stay and we hope to have the chance of welcoming you back very soon to our Hotel SHS Aeropuerto....More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Free Parking
Hotel Amenities
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$78 - US$903 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$78 - US$903 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (201)
Room & Suite (66)
Dining (20)
Questions & Answers
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Muhammad Bilal K
14 October 2015|
AnswerShow all 3 answers
Response from shshotelaeropuerto | Property representative |
Hi, thanks for your message. The best option is to catch a train from San Fernando to Atocha. The station is just 5 minutes away from the hotel & we have a free transfer from the hotel. Kind regards.
0
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Google Translation
JPGreen0
18 May 2015|
Answer
Response from shshotelaeropuerto | Property representative |
Dear Guest, thanks for your message. You don´t need to book the transfer service, just give us a phone call to 91 746 7080 as soon as you arrive to Madrid and have all your luggages ready. We will send our shuttle to pick... More
0
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Google Translation
Room Tips
"Ask for Ground floor if you have a heavy suitcase or trouble with stairs"
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"If you can spare another 10-20 euro just stay somewhere else."
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"Call for the Minibus to collect you from the airport early"
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"If you have a problem with rather steep stairs pls request a room on the ground floor as the first floor..."
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