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AC Hotel Ciudad de Pamplona

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#19 of 37 Hotels in Pamplona
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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AC Hotel Ciudad de Pamplona
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302 Reviews from our TripAdvisor Community

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Showing 96: English reviews
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Reviewed 3 weeks ago

I had the misfortune of making a mistake in my booking of this hotel. I reserved a room for the wrong date (a week early). Upon realising my error I called the hotel and explained what I had inadvertently done. They said that it was non-refundable and as I was conversing with the woman my phone signalled that at that...

Thank Mikey S
Patricia F, General Manager at AC Hotel Ciudad de Pamplona, responded to this review

Dear customer, First of all, thank your for contacting us and sharing your comments with us. I am truly sorry for not having met your expectations. As we have already mentioned in previous conversations, your reservation was made under a non refundable rate, and the hotel makes no exceptions no matter what the reason of the cancellation or modification is....

Reviewed 3 weeks ago

There were 6 of us, so we had 3 twin rooms. The rooms were spotless and relatively large. We were very pleased with the breakfast, which we got for free, booking through the actual website and paying with Visa. The location was good, in a quiet neighbourhood, with 3-4 restaurants/bars and supermarket nearby. You could walk to the centre, but...

Thank oggie31
Reviewed 24 February 2017

Stayed in this hotel for 5 nights, great location, short walk to the center of Pamplona. Clean and modern rooms. Bar/Lounge and restaurant downstairs with great selection of foods and drinks. Breakfast is really good. was there for business and will definitely stay there again. easy access to anywhere within a 10 minute taxi ride.

Thank Kenan Z
Reviewed 19 January 2017

Great location, easy walk to citadel, bullring, downtown, cathedral, etc. Room was very clean and spacious, very European (wood floor, modern furniture). Great shower. I was in a room facing the street and it was quiet. Hotel staff extremely gracious and good English skills. Very close to multiple restaurants, neighborhood is safe, and quiet.

1Thank Jeff L
Reviewed 26 October 2016

Very modern hotel, rooms are OK, breakfast was great, wifi worked very good (it's free everywere in the hotel), staff was nice. Location is close to university where we had our conference, few pubs and shops are nearby.

Thank Rob D
Dublin, Ireland
Reviewed 10 October 2016

Stayed here having finished a stage of the Camino and it was just what the doctor ordered. Comfortable beds, great shower (although the frosted glass door to the bathroom was a bit different) - Absolutely spotless and the staff we met were very pleasant, helpful and friendly. Very affordable and a good spot from which to explore this fabulous city.

Thank Darina D
London, United Kingdom
Reviewed 14 August 2016

I stayed here with my family in a triple room. The underground car park is across the street from the hotel and there is no direct access to the hotel. From the car park to the hotel there is zero signage. (The lift is in the far corner of the car park, on the right as you stand with your...

Thank David P
Patricia F, General Manager at AC Hotel Ciudad de Pamplona, responded to this review

Dear David, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Hotel Ciudad de Pamplona. As we pride ourselves on delivering a memorable hotel experience during your travels, according to your survey it seems that we have fallen short of our goal during your recent stay. Please accept...

La Vista, Nebraska
Reviewed 4 August 2016

Very good mid-priced hotel with excellent breakfast buffet and pretty convenient location fairly close to heart of Pamplona San Fermin Festival activities and running of the bulls - long-ish walk. Negatives: shower is over bath where glass door covers only half the bath and leaks under what glass there is, so floor gets very wet. And bath not that big...

Thank hreporter
Brampton, Canada
Reviewed 19 July 2016

Stayed for two nights during San Fermin festival - Room was very spacious, clean, comfortable bed - really have no complaints. Easy walk to festival. Good restaurants and cafes all around. The balcony was nice and unexpected - we were able to watch the fireworks from here on the day of our arrival, a neat perk after a long day...

Thank Stephanie N
Chicago, Illinois
Reviewed 15 July 2016 via mobile

We really enjoyed our stay. It was close to run with the Bulls... However the bus picked us up from a different spot than it dropped off at which got us home super late and caused my husband to miss running with the Bulls :( The wi-fi we never were able to get to work which was a huge inconvenience....

Thank Lori H

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07/05/2017 08/05/2017
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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about AC Hotel Ciudad de Pamplona

Address: Calle Iturrama 21, 31007, Pamplona, Spain
Region: Spain > Navarra > Pamplona
Price Range: RM309 - RM1,070 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Ciudad de Pamplona 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
Ac Hotels Pamplona
Ac Hotel Pamplona
Hotel Style:
#12 Luxury Hotel in Pamplona
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Ciudad de Pamplona staff and other travellers.
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Questions? Get answers from AC Hotel Ciudad de Pamplona staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near Elevator”
MF018, 21 Jul 2015 | Read review
“Soundproofing is not great in the halls/door to your room... if you are a light sleeper, ask for a room at the end of a hall - as far away from the elevators as possible.”
  • Large space and glass door to bathroom eliminates privacy, amplifies sounds & odors in room.
  • Bathroom Door doesn't give much privacy - you can see right in...
RHolm, 14 Aug 2014 | Read review
“We were in room 209 (3rd floor) facing the street. Pretty quite, not much of a view in any of the rooms I'd imagine.”
TTerpFan, 16 Jul 2014 | Read review
“Accept no room on the same level as the fitness centre! Suites have mountain views, a balcony and excellent facilities.”
CoffeeLover158, 13 May 2014 | Read review
“Don't expect great views from anywhere within the hotel because the area doesn't have great views. I don't think there is a bad room in the place. We were on the main street and the traffic noise never bothered us, it was very quiet.”
  • Our Room
DonnaSebastian, 11 Sep 2013 | Read review
5 of 5
US$68* /night
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Prices are for 1 room, 2 adults
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