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Arrived on site on 15th December a couple with a dog. I've just read reviews stating the site is covered in dog urine etc, well has a " responsible " dog owner I never not clean up after her. The is a swimming pool, a...More
Response from CampingRaco, Director de Relaciones Públicas at Camping RacoResponded 6 days ago
It's great to hear that you enjoyed your stay at the Racó campsite.
As you say, the responsibility of pets belongs to their owners. The campsite only has the option to authorize or not the entry of pets but not to educate them.
Do not visit this site unless you like dog mess and the smell of dog urine it is disgusting. I have visited the site many times and it is worse than ever. It is no good complaining to the office because nothing happens. They say...More
1 Thank jon w
Response from CampingRaco, Director de Relaciones con Clientes at Camping RacoResponded 2 weeks ago
Estimated jon w
We are sorry that your stay was not what you expected because of the bad manners of some dog owners.
All over the campsite there are informative signs about the dogs and their stools. When we are informed by a customer of...More
As others have commented this campsite is not the same place it used to be seems more like a concentration camp than a holiday camp,reception staff are rude to customers and do not know the correct procedures many problems with electric supplies, campers are not...More
Response from CampingRaco, Director de Relaciones Públicas at Camping RacoResponded 2 weeks ago
We are sorry to hear that the camping staff has been rude to you, so we apologize.
As you well know, there have been some changes of direction and quite a few staff, especially in reception, which has generated a problem of ignorance...More
Good site but expensive also toilets showers need serious refurb, a fair walk to the town, They also do not have good organisation skills , its a take it or leave it attitude, restaurant not worth visiting no atmosphere but food no bad
Do not visit the site because moral is at an all time low with the clients and the staff.They have so many different managers it's unbelievable they stay for a few months then either leave or get sacked so the rules are changing all the...More
3 Thank jon w
Response from CampingRaco, Director General at Camping RacoResponded 31 July 2017
Dear Mr. Jon W
I’m sorry to hear that your expectations were not fulfilled and the inconveniences you say you have suffered. I take the advantage to inform you that the new managers team are working very hard to improve day by day the facilities...More