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Gran Hotel Bali

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4,579 Reviews from our TripAdvisor Community

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Showing 3,017: English reviews
Reviewed 28 August 2014

After reading some reveiws about ignorant staff & cold food i feared the worst.Myself,my wife & 2 girls have just returned from an excellent ten day stay.Beautifull clean impressive hotel,friendly staff,lovely pools,nice big rooms,and wait for it piping hot food with loads of choice,beautifull pools would def come back again.Great friendly staff a special mention to jose luis in resturant...

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Helpful?
4Thank steve B
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We have taken note of your comments and will work on them to improve.

Reviewed 28 August 2014 via mobile

went to the Bali for a weeks family holiday this August and I have to admit it started off a nightmare! We arrived after 11pm with 2 shattered children, went to our room and the beds weren't made, tissue all over the bathroom floor and it smelt stuffy and unclean. Went to reception and got moved to the same room...

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2Thank ScoobySammy
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: We are sorry to know that you did not enjoy your stay with us and that when you buy the hotel the information you got was not correct, so it did not address you to the hotel you was really looking for. Gran Hotel Bali is a 4**** star hotel. All services in the hotel are 4 star...

London, United Kingdom
Reviewed 27 August 2014

So pleased that we chose the Gran Bali to spend our weeks holiday at end of July. Fantastic hotel inside and out. Impressive building that can be seen for miles due to its 43 floors and excellent architecture. Close to all amenities, 10 min bus ride to the centre of Benidorm and under 10 mins walk to the beautiful Finestrat...

Review collected in partnership with Low Cost Holidays
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Helpful?
1Thank 969Silvana
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We'll go on trying to do it the same or improving to get your satisfaction.

hull
Reviewed 26 August 2014

After reading other reviews i thought people were just picky but it turned out a lot of it is true. went with my wife and eight year old daughter and was very impressed when the coach pulled up outside the hotel, check in was quick and staff helpful,room on third floor of smaller block which was large enough and clean...

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Helpful?
2Thank cliff r
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: We are pleased to know that you enjoyed your stay with us. We would like to thank you for your kind comments and will take care to improve all the details we can. Sorry to hear about your experience with the Spanish clients, but we think it is not fair to generalize saying that all the Spanish guests...

Gloucester UK
Reviewed 26 August 2014

Spent Bank Holiday weekend her from Friday night to Monday evening. Very impressed with outside of hotel when arrived on the coach, and check in was very efficient. Some of the negative comments about staff that I had previously seen were soon dispelled. However, ..... What a disappointment when we saw our room. I have seen far better in a...

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1Thank jburstonGloucesterUK
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: We are sorry to know that you did not enjoy your stay with us and that when you buy the hotel the information you got was not correct, so it did not address you to the hotel you was really looking for. As it is well known Gran Hotel Bali is a very big hotel (776 rooms). Most...

Blackpool
Reviewed 26 August 2014

This is the second time we have visited this hotel and it is great value for money. The staff are friendly and speak good English . The food was very nice and never had to queue long for drinks. The pool was a great size and sunbed where always available, I also found a bar down the road called Heros...

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Helpful?
1Thank wrightyred
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We'll go on trying to do it the same or improving to get your satisfaction.

Reviewed 25 August 2014

We felt a little nervous about this holiday after reading previous reviews but we were not disappointed. Our rooms were spacious, cleaned every day, fresh towels etc. It had 2 showers, 1 in the bath and 1 separate, that was a bonus. Hair drier ,fridge, air con all working well. Lovely resort with a gorgeous little bay (La Cala Finestrat)...

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Helpful?
2Thank Maureen B
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We'll go on trying to do it the same or improving to get your satisfaction.

Portsmouth, United Kingdom
Reviewed 23 August 2014

Not much to say really, except for this hotel is over priced and there are plenty better in Benidorm. You even had to pay to go to the roof! Food was below average, rooms where Ok but not 4 star, very lound during the night. Would not return.

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Helpful?
1Thank Andy D
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest, We are sorry to know that you did not enjoy your stay with us. We would like to thank you for your kind comments and will take care to improve all the details we can. All the extra services have an extra charge as they are extra so they are not included in the price (Gran Hotel Bali...

Kingston-upon-Hull, United Kingdom
Reviewed 23 August 2014

Where do I start, worst holiday every experienced and I am still recovering a week later after picking up a bug while on holiday. The hotel is no where near worth its 4 stars, 3 at a push. Yes the hotel is the tallest in europe, but I would have rather it have been the smallest and at least served...

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3Thank Sez2041
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest, We are sorry to know that you did not enjoy your stay with us. We would like to thank you for your "kind" comments, anyway we think that when you buy the hotel the information you got was not correct, so it did not address you to the hotel you was really looking for. Gran Hotel Bali is...

Reviewed 21 August 2014

I had recently just came back from the hotel gran Bali, it's a lovely hotel and I think it deserves the amount of stars it has, the only thing was the distance away from the strip of clubs and indoor/outdoor markets. I would recommend if you were to visit it then be vary of the location of it

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1Thank Chloejessica96
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We'll go on trying to do it the same or improving to get your satisfaction.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy Benidorm in the tallest hotel in EuropeSituated at the Cala de Benidorm close to the sea and with magnificent view not far from Terra Mitica, the most unique hotel on the Costa Blanca is distributed over two buildings, one of which at 186 metres is the tallest hotel in Spain. This beach hotel, which was built in 2002, has 52 storeys and a total of 776 rooms, 12 of which are suites. Our luxury hotel has an entrance hall with a reception area open 24 hours per day, which offers a safe deposit box and currency exchange services. It also has a hairdressing salon, a games room, a television room and a nightclub. The restaurant is air conditioned and equipped with high chairs for small children. Guests travelling on business can use the conference room and wireless Internet. You can make the most of room service, a laundrette and use the medical service. The complex has 18 lifts two of which are panoramic and a garage. Gran Hotel Bali provides a full range of leisure and entertainment activities suited to all tastes and ages:The Hotel has 3 swimming pools, one for adults and children, a children's pool and an originally designed "great lake" as well as an open air Jacuzzi bordered by an extensive sun bathing area equipped with hammocks and sun shadesRecreational games room, mini-children's playground, children's games room.Day time and evening entertainment programme for adults and children.The hotel has two restaurants with show cooking, along with a magnificent buffet service and four bars-cafeterias.The services on offer are complemented with a "Fitness Center" (sauna, Jacuzzi, gymnasium, massages etc.), Hairdresser and beauty salon.The hotel also provides several all purpose salons fully equipped and suitable for any kind of event, such as business meetings, conventions, seminars, incentive trips, banquets, and large scale events. The "Crystal Palace" in particular, which is unique on the Costa Blanca, has sufficient capacity for 1000 persons and direct access from the garden.This modern beachside hotel is located in the cala or bay of Benidorm close to the poniente beach and 50 metres away from a number of bars and restaurants. The nearest golf course is five kilometres away and closer still, Terra Mitica and Terra Natura theme parks are only three kilometres away. ... more   less 

Additional Information about Gran Hotel Bali

Address: Calle Luis Prendes n04 | La Cala, Playa Poniente, 03502 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: RM279 - RM781 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Bali 4*
Number of rooms: 776
Reservation Options:
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Also Known As:
Gran Hotel Benidorm
Gran Hotel Bali Benidorm
Gran Bali Benidorm
Gran Bali Hotel Benidorm
Hotel Bali Benidorm
Hotel Gran Bali Benidorm
Bali Hotel Benidorm
Hotel Style:
#12 Spa Hotel in Benidorm
#30 On the Beach Hotel in Benidorm
#33 Luxury Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Bali staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the main building are of the pool area, rooms in the smaller building are of Poniente Beach and Benidorm.”
 of 5 bubbles heatherh2015, 21 Feb 2017 | Read review
“useful map at reception giving bus routes, taxis cheap and waiting outside if you prefer. We asked for sea view and got it, very pleased”
 of 5 bubbles karaoke594, 18 Feb 2017 | Read review
“Higher floor rooms (if you're not affraid of heights) are the best to avail of the breathtaking views”
 of 5 bubbles joannepD4034YT, 25 Jan 2017 | Read review
“get a balcony room”
 of 5 bubbles ffionr520, 25 Jan 2017 | Read review
“Higher the better”
 of 5 bubbles VickyBritton, 18 Jan 2017 | Read review
5 of 5