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Servigroup Venus

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#8 of 193 Hotels in Benidorm
Certificate of Excellence
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Servigroup Venus
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1,580 Reviews from our TripAdvisor Community

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Showing 1,372: English reviews
Wrea Green, United Kingdom
Reviewed 2 days ago NEW

A second visit about a year after my first. The challenges of not managing smokers seem to be less but is that the hotel or the smokers managing themselves (dying). The hotel was much improved. The service was active throughout expect for the odd senior person in restaurant and bar who seemed a bit ‘jobs worth'. The food I thought...

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1Thank Larry M
Reviewed 2 weeks ago via mobile

I had the pleasure of staying at the Servigroup Venus in a week of my life that was not good. I had picked this Hotel not on recommendation or review site so went in blind. I walked out much happier which if I am honest had the lively spirit of Benidorm to contribute, but the Staff, in all services at...

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9Thank Rob H
Grangemouth, United Kingdom
Reviewed 2 weeks ago

Went to Servigroup hotel Venus, very welcoming staff, cleanliness and decor 1st class, we went for Xmas 2016. Plenty seating areas to suit your mood, great pool area, room we had, very clean, bed always fresh, towels changed daily, met cleaner a couple of times, very friendly, food good, mostly English and occasionally other treats, i.e.:curries, can't fault hotel, we...

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6Thank Margaret H
Prestatyn
Reviewed 3 weeks ago via mobile

Very nice and clean hotel and the food was some of the best we've had in Benidorm. The reason I didn't give it 5 stars was the staff weren't quite as friendly as other hotels we've stayed at and they didn't have a 'do not disturb' sign to put on the door, so you were constantly pestered by the cleaner...

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3Thank pbpauljo
Blackpool, United Kingdom
Reviewed 3 weeks ago

Food was good with plenty of choice Rooms were a good size with a comfortable bed Showers were excellent.really powerful and plenty of hot water The rooms were very warm.unbearable without the balcony door being open.unfortunately I was in a front facing room so a good night's sleep was impossible with the noise from the coaches dropping off and picking...

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2Thank bev H
Staffordshire, United Kingdom
Reviewed 3 weeks ago

went with jet2 package holiday couldnt fault them, hotel really good cleaned rooms everyday,all staff friendly, food excellent always something to find even for fussy eaters like my husband entertainment good and drinks at the bar reasonable price as well, good location only about 5 min walk to center of benidorm, first time away for christmas, we stuck lucky with...

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1Thank racheladrians
Derby, United Kingdom
Reviewed 3 weeks ago

Once again my stay at The Venus was a pleasant experience. I am surprised to see that the hotel is still using old photographs of the restaurant in its current brochures online. This is extremely misleading to people booking a stay at the hotel as the restaurant looks nothing like the photographs. Whilst the food is excellent and the staff...

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3Thank Anncoll1954
Durham, United Kingdom
Reviewed 3 weeks ago

I come to this hotel twice a year and always bring my own towels for round the pool. Just wondering if you can hire the towels and the charge for 7days.We cant fault thix hotel have been coming here for years but have noticed they have taken the fresh salmon off the menu would like to know the reason,of course...

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1Thank John H
Hoteles_Servigroup, Customer Service at Servigroup Venus, responded to this review

Dear guest, Thank you for taking time writing your comment on Tripadvisor. We are sorry to say that our hotel does not hire the towels. However, we would like to inform you that you can buy them from the shop at the hotel. With reference to the food in our buffet, we have to say that the menus are organized...

Biggleswade, United Kingdom
Reviewed 3 weeks ago

One small famiily break, we visited to see the festival for the very first time, hotel superb ,staff friendly and helpful , food first class breakfast massive choice, lunch wide range of food, most days with a special like Chinese, etc.

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4Thank Keith W
Las Vegas, Nevada
Reviewed 3 weeks ago via mobile

I couldn't recommend this hotel more. Arrived with a friend and the hotel staff were extremely helpful and friendly. Rooms were very clean and well designed. The hotel is generally catered for older people and families. The food in the hotel was absolutely excellent with a very big range. It's a breakfast dinner and lunch. The pool is small but...

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6Thank Adam B

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Servigroup Venus is very well located just 300 m. Away from Levante Beach, and other resort facilities.Facilities and services:There are two buildings communicated by an elegant reception foyer and with access to public rooms: restaurant, bars and lounges. Large sun terrace and a superb freeform swimming pool for children and adults provided with sunbeds and parasols, summer bar and surrounded by a tropical garden. Children's playground.You can choose between Dracma cafe with live music, or the bar-lounge overlooking the sun terrace, where you can enjoy our cabaret and dance programme. Hairdresser. Servigroup boutique with souvenirs, gifts and accessories.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement). Panoramic lift.Hotel-owned covered parking spaces (supplement): 157 Rooms:358 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and electronic safety locks.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 

Additional Information about Servigroup Venus

Address: Avenida Filipinas 13, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: RM318 - RM603 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Servigroup Venus 3.5*
Number of rooms: 366
Reservation Options:
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Also Known As:
Servigroup Venus Hotel Benidorm
Hotel Venus Benidorm
Venus Hotel Benidorm
Benidorm Hotel Venus
Hotel Style:
#5 Family Hotel in Benidorm
#8 Romantic Hotel in Benidorm
#12 Best Value Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Servigroup Venus staff and other travellers.
152 questions
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Lisburn, United Kingdom
Middlesbrough, United Kingdom
over a year ago
Halifax, United Kingdom
over a year ago
cheshire

See all questions (152)

Questions? Get answers from Servigroup Venus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher is quieter”
 of 5 bubbles LarryM38, 20 Jan 2017 | Read review
“Rooms at the front are very noisy throughout the night”
 of 5 bubbles 4bevh, 31 Dec 2016 | Read review
“pool view room”
 of 5 bubbles racheladrians, 31 Dec 2016 | Read review
“All the rooms are good.”
 of 5 bubbles Anncoll1954, 31 Dec 2016 | Read review
“Pool veiw is best”
 of 5 bubbles H5457OFjohnh, 30 Dec 2016 | Read review
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