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Servigroup Castilla

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#14 of 194 Hotels in Benidorm
Certificate of Excellence
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816 Reviews from our TripAdvisor Community

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Showing 671: English reviews
Lisburn, N. Ireland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 September 2014

Last year, we stayed at the Castilla and were happy to return there for 10 nights from 29 August till 8 September. Once again, we were more than satisfied with everything. The Reception staff were delightful. No matter how busy, they were polite, efficient and nothing was too much trouble. Rooms were spotless and service was excellent. Standard of food... More 

Helpful?
6 Thank Lagantripper
stoke on trent
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 14 September 2014

Thanks go to all the staff at the Hotel Castilla for making it a great holiday. When we arrived the young man on reception could not have been more friendly or helpful. The room was exactly what we had wished for, cleaned to perfection, bed linen and towels changed every day. The food was quality food cooked well and a... More 

Helpful?
2 Thank bazpop
Stevenston, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 September 2014

Having been back a week now getting round to reviewing, my partner and myself had such a lovely relaxing holiday at the castilla we have already booked up to return again in july. Rooms were very spacious and spotlessly clean and with it being so hot was so nice having fridge available which was a blessing. Rooms were cleaned on... More 

Helpful?
1 Thank georgegibson1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 September 2014

What a gem of a hotel this is!!! Stayed here for a week and what a week it was. The hotel is in a great location to enjoy all benidorm has to offer while being in a quiet little street. The hotel is a 10 minute walk to the old town and there is a lot of great restaurants within... More 

Helpful?
4 Thank Aidan L
Doncaster
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2014

One of the best we have stayed in. Staff friendly ,would do anything for you. Room cleaned everyday, bedding & towels changed everyday if needed. No stag /hen parties there while we were there. Near to entertainment but far enough away to be quiet Breakfast - excellent but evening meal not a lot of English choice and not always warm.... More 

Helpful?
2 Thank DoncasterKnight
Swansea
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 August 2014

Just come back from the Castilla last weekend and we had a great time there. Having stayed in other hotels before e.g. The Dynastic, Fiesta Park, this was by far the best. The rooms are quite spacious and spotlessly clean. Bedding and towels are changed daily and the extra little touches like a fridge in the room are an added... More 

Helpful?
1 Thank Swansealad123
Adelaide, Australia
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 August 2014

Nothing much wrong with this hotel ,the service was good and the rooms and hotel in general were very clean.Food was good and there was a wide variety. Only thing that was not up to par was the pool,there were scum mark all round the tiles (nothing that a good scrub would not sort). Just had a feeling that it... More 

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3 Thank gary2507
Wakefield, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 August 2014

let me start by saying this is a really good hotel the cleanliness is second to none and we really enjoyed our stay there. the food was good and plentiful with a wide choice and i think that you could choose lunch or dinner was brilliant as it meant if you wished to eat out on an evening you could... More 

Helpful?
6 Thank ruthG33
Sheffield, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 21 August 2014

A group of us (4 couples) stayed here for a long weekend in April. We have stayed in Servigroup hotels before, and so we knew that they were of a good standard when we booked. We stayed half-board as the price was only a few more pounds than to stay B & B. The food was good, always fresh, and... More 

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2 Thank YouFUMS
Wolverhampton, United Kingdom
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 August 2014

Just came back from a two week holiday in the castilla with my friend and our families. cannot fault it! It's in a great Location 5 minutes from the Square and 10 minutes from the old town and 10 min to the see. Rooms were lovely and clean, Food was always fresh and had plenty of choice. Staff were friendly... More 

Helpful?
4 Thank JennaD87

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel located 500m. From Levante Beach, in a quiet area in Benidorm.Facilities and services:Large sun terrace with swimming pools for adults and children, sunbeds and garden area and children's playground. Restaurant, bar-lounge and meeting roomFree gym and sauna with supplement. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 77.Rooms:132 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 

Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: RM303 - RM559 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Servigroup Castilla 4*
Number of rooms: 132
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Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm
Hotel Style:
#3 Romantic Hotel in Benidorm
#10 Best Value Hotel in Benidorm
#11 Luxury Hotel in Benidorm
#18 Family Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Servigroup Castilla staff and other travellers.
35 questions
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Edinburgh, United Kingdom
over a year ago
Melbourne, United Kingdom
4 months ago
Co. Armagh

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Questions? Get answers from Servigroup Castilla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms overlooking the pool get the sun on the afternoon”
 of 5 bubbles johar6970, 30 Nov 2016 | Read review
“having stayed on different floors each time there is hardly any disadvantage unless you don't like high floor rooms”
 of 5 bubbles Anne344, 25 Nov 2016 | Read review
“Single travellers have the same rooms as couples at no extra cost”
 of 5 bubbles quinny456, 18 Nov 2016 | Read review
“high floor, pool view but there is building work”
 of 5 bubbles kaylouise23, 8 Nov 2016 | Read review
“Both sides of Hotel have a limited view but you don't want to stay in your room”
 of 5 bubbles fasttourer, 31 Oct 2016 | Read review
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