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Magic Cristal Park Hotel

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Traveller (2118)
360
Panoramas (19)
Room & Suite (340)
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About

#41 of 174 hotels in Benidorm
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the heart of Benidorm, facing the park L'Aiguera and close to all amenities: shops, restaurants, entertainment, etc ... and just 500 meters from the famous Levante Beach. Magic Cristal Park, magical holidays in the heart of the Capital of Tourism and near all services. Enjoy the buffet with a great variety of food, the bars with the best drinks and cocktails, the game experience room with last generation videogames and virtual reality, and the fabulous swimming pool with solarium. The accommodation has been awarded the Bioscore environmental certification, which validates its sustainability efforts.
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Property amenities
Free private parking nearby
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Game room
Billiards
Indoor play area for children
Kids club
Wifi
Paid internet
Hot bath
Rooftop pool
Indoor pool
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Vending machine
Poolside bar
Rooftop bar
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Kids' outdoor play equipment
Free airport transportation
Airport transportation
Shuttle bus service
Car hire
Taxi service
Meeting rooms
Solarium
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Russian, Spanish and 3 more
5,431Reviews938Q+A100Room tips
Traveller rating
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Time of year
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Th2016 wrote a review Feb 2024
Kenilworth, United Kingdom5 contributions2 helpful votes
It’s a 3 star in Benidorm, you get what you pay for. Food isn’t anything special, rooms aren’t spotless, facilities and decor less than attractive or functional, but it’s a place to lay the head whilst in the sun. Could do with using all that profit from the last 20 or so seasons they must have tucked away to do a refurb though, got to be 1990’s since it was last done! Use caution when eating as lots of flies around beer taps, mystery meat pie on the menu etc, but if you like climbing stairs then this is the place to go as the lifts take ages and are crammed until the weight alarm sounds! Can’t say I’d return, but can’t say I had a horrendous time, it is what it is.
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Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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gill g wrote a review Feb 2024
Coventry, United Kingdom3 contributions3 helpful votes
Came back last wk had a lovely time Hotel is lovely, clean,food was good and everything you need very helpfull staff , bar staff lovely roof top bar and pool was very nice and the pool was warm had a amazing time we will be back thankyou gill and neil
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Magic Cristal Park, Director General at Magic Cristal Park Hotel
Responded 4 Feb 2024
Dear Gill, On behalf of the entire Magic Cristal Park team we would like to thank you for sharing such a positive review with the rest of Tripadvisor users. We hope to see you back very soon. Best regards, Management department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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James T wrote a review Jan 2024
Cromer, United Kingdom3 contributions2 helpful votes
Very good l had a great Christmas and New year and l will see you again on 13th March 2024 for another 28 days so it speaks for itself , staff friendly and helpful , food very good and the rooms are serviced every day and very clean
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Review collected in partnership with this hotel
Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Hotel Magic Cristal Park, Director General at Magic Cristal Park Hotel
Responded 23 Jan 2024
Dear James, Thank you very much for evaluating our establishment with such a positive score, we are very happy to know that we have met your expectations. We work daily with enthusiasm to make all our guests have an unforgettable experience, and in your case we sincerely hope we have achieved it. Looking forward to see you again in March! Best Regards, Management department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine B wrote a review Jan 2024
2 contributions
Love the hotel and the all inclusive choice been loads of time staff lovely and great location. Room was lovely and spacious. Have booked already for this year and will be coming fir longer. Plenty of food choice
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Review collected in partnership with this hotel
Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Magic Cristal Park, Director General at Magic Cristal Park Hotel
Responded 23 Jan 2024
Dear Christine, Thank you very much for evaluating our establishment with such a positive score, we are very happy to know that we have met your expectations. We work daily with enthusiasm to make all our guests have an unforgettable experience, and in your case we sincerely hope we have achieved it. Best Regards, Management department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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geraldine c wrote a review Jan 2024
Dundee, United Kingdom5 contributions1 helpful vote
I really don't mind this hotel, rooms are very tired and food could be improved but you are not paying for luxury. It's location is ideal for tapas alley and zodiac tapas. Ultra all inc would have been good however not available and local spirits are not the best.
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Review collected in partnership with this hotel
Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Magic Cristal Park, Director General at Magic Cristal Park Hotel
Responded 23 Jan 2024
Dear guest, We are very happy to know that the daily work and dedication of all the staff is rewarded by the satisfaction of our clients. Anyway, thank you for everything that you have been able to appreciate that can be improved in our establishment because our main purpose is offering a service of the highest possible quality. We take note of your feedback and we will share it with the heads of the department. Best regards, Management department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rebecca l wrote a review Jan 2024
2 contributions1 helpful vote
+1
Awful hotel.. avoid!! Where to even start.. Firstly the food is terrible, dog food looks more appealing, we only ate there the first 2 days and then decided to eat out, unfortunately it was too late as the 3rd day I woke up so so poorly with what turned out to be food poisoning!! Thank god my children had only eaten plain pasta, but as you can imagine the rest of the holiday was ruined being so ill! The night we checked in we got to the room to see there was no cot for our 9 month old baby, we asked at reception and they said we had to pay for a cot, €48 euros for the week. We agreed to pay, they said they couldn't get one to us until the next day so the baby had to sleep in our bed with us that night. The next day they dropped it off, the mattress was too small for the cot and
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Seaside22117760007 wrote a review Jan 2024
1 contribution
Do not book this hotel , I very rarely complain about things ,but this was the most unfriendly hotel I have ever stayed in staff very rude and unhelpful rooms small and dated ,balcony glass was broken and shattered at the bottom beds and mattresses old and pillows were the worst I have ever slept on , food was very poor not hot and plates and plates of recycled veg ,both my husband and I got sick ,and I needed clean sheets I stripped bed and went to ask for clean sheets holding dirty ones for reply no comprehend and just walked away, I also needed new key card after queing for 10 mins or more receptionist said 1 minute I was astonished when she went in the back picked up her coat and left her shift being over it would have taken 2 seconds to replace card ,the old town has
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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scully2052016 wrote a review Jan 2024
Glasgow, United Kingdom188 contributions98 helpful votes
Room was large and comfortable although decor needs upgrading. On arrival check in was quick but directions to room were poor had to return to reception for more info. Food at best was average, we ate out 3 nights out of 6 as there was nothing suitable for us and food was cold . Bar service was slow at times but staff were friendly and greeted us warmly. We found on this visit (our 3rd) that there were several guests who were very rude, constantly trying to skip the queues at the bar, lift and reception some staff allowed this others didn't so this needs addressed as consistency is important
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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berni19672202 wrote a review Dec 2023
Colne, United Kingdom13 contributions4 helpful votes
if you,re hoping to be surrounded by young families to keep your own children entertained whilst you sunbath ,have a few lagers and make holiday friends then this is not the hotel for you , what you will get is a clean 3 star hotel , yes the reception area and parts of the hotel look dated , yes the queue for the bar can be lengthy at times and the wait for lifts can also be timely but those are the only negatives though, the food was good and varied , always something good to eat , what the hotel is especially good at is keeping its core visitors happy and entertained who are predominantly elderly spanish citizens , who were very friendly indeed , my partner and i are in our 50,s yet at times felt like the youngest there
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Magic Cristal Park, Director General at Magic Cristal Park Hotel
Responded 23 Jan 2024
Dear Berni, Thank you very much for evaluating our establishment with such a positive score, we are very happy to know that we have met your expectations. We work daily with enthusiasm to make all our guests have an unforgettable experience, and in your case we sincerely hope we have achieved it. Best Wishes, Management department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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christine m wrote a review Dec 2023
Liverpool, United Kingdom23 contributions16 helpful votes
Noisiest room I've ever stayed In opposite the school and then the pavement started getting dug up, was so glad to come home,,7th floor pool is not heated so for me it was cold,,overall it was okay for a short stay,,we found it catered mostly for the senior Spanish people,,the food also nice for a few days with a good selection,,friendly reception staff, bar staff, cleaners,,excellent restaurant opening times for meals,,excellent solarium area,basement area has another big bar entertainment area with a singer so enjoyed having a boogie,,would we go back??yes but would request a room overlooking the park with a balcony..
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RM 406 - RM 641 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
magic cristal park benidorm, cristal park benidorm, hotel magic cristal park
LOCATION
SpainValencian CommunityProvince of AlicanteCosta BlancaBenidorm
NUMBER OF ROOMS
458
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MAGIC CRISTAL PARK HOTEL: UPDATED 2024 Reviews, Price Comparison and 2,490 Photos (Benidorm, Spain) - Tripadvisor