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Sandos Monaco Beach Hotel & Spa

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#12 of 194 Hotels in Benidorm
Certificate of Excellence
GreenLeadersGold level
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Sandos Monaco Beach Hotel & Spa
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2,929 Reviews from our TripAdvisor Community

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Showing 2,442: English reviews
Hornchurch, United Kingdom
Reviewed 1 week ago

This was a lovely hotel with great staff. The only problem was that we went for the fancy dress festival and they did not really want fancy dress in the hotel entertainment room, in fact we were asked to remove our clothes and put them in a bag that they include provided. However, when the Centurions complained we were told...

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Helpful?
Thank 1959lynnm
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear 1959lynnm On behalf of Sandos Monaco we would like to thank you for your opinion here on TripAdvisor. We would like to apologise for any inconvenience which may have been caused regarding the fancy dress costumes etc. During these festivities we try and make sure all our guests are content and happy, even for those who aren't participating in...

Scotland
Reviewed 1 week ago

First impressions of the hotel were great. Rooms clean. However the outside bar was closed, no food at lunch time unless you went into the main buffet restaurant. You were not allowed to remove food to take upstairs to eat. We upgraded so we could get a decent drink, as you only get local spirits and beer otherwise, this also...

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Helpful?
Thank xxsue40
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear xxsue40 Thank you for sharing your opinion on TripAdvisor. We are delighted that your first impressions of our hotel were great and that your overall stay was enjoyable. We do apologise, however, if there were a couple of areas which did not meet with your expectations and hope this will not deter you from visiting us again in the...

stoke on trent staffs
Reviewed 1 week ago

this is our second visit to sandos and it was as good as our first visit if not better, it must be the most friendly hotel in Benidorm both staff wise and guest wise we met some of the nicest people possible especially the group from Scotland, they were wonderful!! and we made friends with Wilma and Peter from the...

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Helpful?
1Thank vondoenitz
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear vondoenitz Thankyou for posting your review about your recent stay at the Sandos Monaco. It's lovely to hear that you visited us for the second time and that you had a fabulous time. We have made a note of your comments regarding the select lounge in order to provide a better service in the future. We hope you had...

Chesterfield, United Kingdom
Reviewed 1 week ago

our first visit to this hotel and I can highly recommend it the staff are helpful and nothing was too much trouble.have been home 4 days and booked again for next year.i have asked for specific rooms which I hope we will get as we have booked early enough ..only let down is the shower which often changes temperature to...

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Helpful?
Thank preciouspat1
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear preciouspat1 We would like to thankyou for your five-star review and are so delighted to hear that you enjoyed your stay with us. We are so happy to hear that you have re-booked for next year and although we cannot guarantee requests, please be assured that we will try our very best so don't worry. We adore our repeat...

Liverpool
Reviewed 1 week ago

This was our 13th visit (yes we do go to other places; Sorrento this year and Cyprus, Benalmadena and Portugal next year) and the Sandos Monaco still delivers 100%. We have stayed in many of the rooms on different floors and never had less than a large room with two double beds, a massive bathroom and a stupendous view. The...

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Helpful?
2Thank salsarioja
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear salsarioja First of all on behalf of Sandos Monaco we would like to thank you ever so much for your kind words and 'support' regarding your recent stay here. It's so lovely to have such positive feed-back about our hotel and all our staff and we will definitely let Raquel and Mario know that you gave them a special...

Hartlepool
Reviewed 2 weeks ago

after just coming back from sandos all I can say is I feel like a balloon that has been fully deflated. I took my time and spent hrs reading reviews about all hotels in benidorm and this one had no bad reveiws so after paying a lot of money we paid for a large room with 2 double bed and...

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Helpful?
3Thank Allison T
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear Allison T I have just been reading through your review here on TripAdvisor and am very sorry to hear that your stay was not as you expected. We are very sorry that you feel so disappointed with various aspects of your holiday. It is a real shame that we didn't get a chance to speak about these issues while...

Leeds, England, United Kingdom
Reviewed 2 weeks ago

I think this was our 6th or 7th visit to this remarkable hotel, the anount of times we have been speaks volumes. We have been all over the world and in some really lovely hotels over the years, but the sandos monaco is just perfect, the reception staff go above and beyond especially Carmell, the resteraunt staff are so helpful...

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Helpful?
3Thank Janet W
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear Janet W First of all we would like to say a very big thankyou for your five-star opinion here on TripAdvisor and we hope you had a good journey home. We are so pleased that you speak so highly of our hotel and that you always come back and see us, as you quite rightly pointed out - this...

Cambridge, United Kingdom
Reviewed 2 weeks ago

Second visit and Yep we will be back for a third. Friendly happy Staff just can't do enough to help. Happy staff = Happy guests = Happy times.The entertainment is sometimes "cheesey" but wow it just fit's with Benidorm. The food is just OTT so much - so good - so tasty. The towel deal is mad ! but brilliant.........

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Helpful?
2Thank 667hot
SandosMonaco, Director de Relaciones Públicas at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear 667hot What a fantastic review.....and it made me chuckle!! Thank you ever so much for your wonderful feed-back about your stay here at the Sandos Monaco. What more can I say apart from thanks once again for your comments and we sincerely look forward to welcoming you back at some point in the near future. Take care and kind...

Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

Great hotel this is my 5th stay staff very helpful food amazing and rooms very clean can not fault it. Shows are a bit hit and miss but they do try to keep you entertained. Bar staff are amazing will make any cocktail you ask for do a great job and work hard.

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1Thank marie242013
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear marie242013 Thank you for sharing such a great review here on TripAdvisor. We are so glad that you enjoyed your stay at the Sandos Monaco during the Benidorm fiestas and that you were pleased with all our personnel. We will pass your compliments on to the staff and we look forward to seeing you for the 6th time in...

Wrexham, United Kingdom
Reviewed 2 weeks ago

Really enjoyed our recent holiday in this hotel. Great staff and very friendly especially Nicky nothing was a problem for her. The spa is great and even had a massage which was excellent. I will visit again soon.

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Helpful?
1Thank Paul W
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear Paul W Thanks ever so much for your holiday review, we hope you had a good journey home. It's so lovely to read that you enjoyed your stay at the Sandos Monaco and that you had a great holiday and we certainly look forward to seeing you on your return journey. Kind regards Nicky Coupland Guest Service

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Monaco Beach Hotel & Spa All Inclusive, Adults Only +16, is located near to Playa de Levante (450 m) and to Benidorm centre. It has 199 rooms with two individual beds, flat satellite TV, air conditioning and heater, bathroom with hairdryer, terrace with views and free WiFi, plus minibar and safe (extra charge) It also provide a program called Select wich offers additional services besides the usual current all-inclusive. Among these, there are all kind of falicities at the arrival and in the room, such as a bottle welcome bottle of cava, or minibar and safe for free, as well as discount and access to the Select Club Lounge. The falicities have an outside pool and Jacuzzi, cafe-bar, and show cooking and buffet restaurant. As well as parking, gym, spa, sauna and Wellnes Centre (extra charge). ... more   less 

Additional Information about Sandos Monaco Beach Hotel & Spa

Address: Avenida Periodista Emilio Romero 11, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: RM403 - RM971 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Monaco Beach Hotel & Spa 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Sandos Monaco Hotel Benidorm
Sandos Monaco Hotel And Spa
Monaco Hotel Benidorm
Hotel Style:
#2 Spa Hotel in Benidorm
#2 Green Hotel in Benidorm
#6 Family Hotel in Benidorm
#10 Luxury Hotel in Benidorm
#12 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Monaco Beach Hotel & Spa staff and other travellers.
343 questions
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Questions? Get answers from Sandos Monaco Beach Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms On the higher floors seem to have the best all round view.”
 of 5 bubbles marianb361, 6 Dec 2016 | Read review
“high floors over looking pool/patio area”
 of 5 bubbles petewolfy138, 3 Dec 2016 | Read review
“Pool view lovely..sunny .Odd numbers”
 of 5 bubbles terence935, 28 Nov 2016 | Read review
“Higher the room the quieter but all good rooms”
 of 5 bubbles LynneWainwright, 28 Nov 2016 | Read review
“Would advise to ask for rooms ending in 10, 12 or 11 and 13 gives a better view”
 of 5 bubbles Xray2711, 28 Nov 2016 | Read review
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