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Magic Aqua Rock Gardens

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#49 of 194 Hotels in Benidorm
Certificate of Excellence
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Magic Aqua Rock Gardens
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1,897 Reviews from our TripAdvisor Community

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Showing 1,255: English reviews
Highlands
Reviewed 3 weeks ago

Very clean hotel and the food is excellent with plenty of choice. Staff are very friendly and helpful. We used the rooftop bar which is for adults only which really was lovely! I cant comment on the entertainment but there is entertainment on for children and adults.

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Helpful?
1Thank lochabergirl
Departamento C, Director de Relaciones con Clientes at Magic Aqua Rock Gardens, responded to this review

Dear Lochabergirl. Thank you for taking the time to complete your review of Magic Rock Gardens****. Magic Rock Gardens has a unique style and approach that offers customers an enjoyable, casual, genuine and attentive so we are very proud of our staff and the exceptional service we provide so your comments regarding your attention are appreciated. We look forward to...

Reviewed 3 weeks ago via mobile

Stayed for a long weekend with my 11 year old son. Thought the hotel was great. Food, a good choice everyday. Lovely fruit carvings. All inclusive ultra gave you a huge choice of brand name drinks. I think it would have been amazing in the summer. Did not get chance to use the pool as it was out of season,...

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Helpful?
1Thank suzy4kids
Departamento C, Director de Relaciones con Clientes at Magic Aqua Rock Gardens, responded to this review

Dear Suzy. Thanks for your comments. We sincerely thank you for positively valuing all our staff. I assure you that it is a great satisfaction for us. We are also very happy that they have already planned to return to visit us next summer to enjoy all our new facilities. We await you with great enthusiasm, a strong embrace of...

Reviewed 3 weeks ago via mobile

Nothing really to complain about I just simply thought it was Average.....beds were amazingly comfy...didn't really spend much time at the hotel.... Roof top ADULTS ONLY jacuzzi bar and sun beds were great!!! food again was average staff generally happy and helpful hotel very clean downfall for older folk or people with heart problems the hill it's situated on its...

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Helpful?
Thank James B
Departamento C, Director de Relaciones con Clientes at Magic Aqua Rock Gardens, responded to this review

Dear James. What a joy to read your nice comments about your resent stay at our Magnificent Magic Aqua Rock Gradens. We are proud to know that nothing has pleased you. Knowing that we have fulfilled your expectations and achieved our goal, your maximum satisfaction, is the best reward we can get for the work done. Kind regards.

Reviewed 3 weeks ago via mobile

There is no pool for kids under 10 because the water is too deep and bloody freezing, the young kids just splash about in the big Hottub and use the slides. For the money I thought it was fantastic . Loads of food all day every day with drinks included at meal times. There is loads for kids to do...

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Helpful?
Thank richard j
Departamento C, Director de Relaciones con Clientes at Magic Aqua Rock Gardens, responded to this review

Dear Richard. Thank you for taking your time to write an amazing review regarding your recent stay with us. We are delighted to read your 5 star review and we are so pleased you found the hotel team very friendly, all the staff works very hard to offer our costumers an unforgettable holidays. We look forward to welcoming you back...

Carlisle, United Kingdom
Reviewed 3 weeks ago

We stayed as a family of 3 (Adults)at the Magic Rock Garden 4th to 11th November. Due to roadworks we were dropped off at Burger King at the bottom of ‘Cardiac Hill’ this was nowhere near as bad as we had been led to believe, but could pose problems for the elderly or infirm. The hotel is African themed and...

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Helpful?
Thank BNik2014
Departamento C, Director de Relaciones con Clientes at Magic Aqua Rock Gardens, responded to this review

Dear Bnik2014. For us is a pleasure to know that your stay at our Magic Aqua Rock Gardens has been of your total satisfaction is for us proud to know that our staff has influenced your stay has been unforgettable, hope to see you back as soon possible to enjoy a unique experience again. Kind Regards.

Benidorm
Reviewed 3 weeks ago

we stayed at this hotel oct 2016 and i must say it was really great for all the family i was with my mum and two kids 7 14 the hotel was great for all food ,entertainment and the staff was great we stayed in the master suite with double balcony brilliant as my mum as mobility issues but this...

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Helpful?
Thank sarajayneg2014
Departamento C, Director de Relaciones con Clientes at Magic Aqua Rock Gardens, responded to this review

Dear Sara. Thank you very much for your kind comments about your recent stay in Magic Rock Gradens We are tremendously proud that you have enjoyed your stay and indicate that the personal treatment has been wonderful. Each and every one of us who are part of this complex work hard every day to offer the best possible experience to...

Liverpool
Reviewed 3 weeks ago

It would be good if you could have inflatables in the big pool as the slide one does but it's too deep for my 7 yr old . But I would recommend this to family's that I no to stay here for a holiday 🍻☀️

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Helpful?
Thank garethb814
Departamento C, Director de Relaciones con Clientes at Magic Aqua Rock Gardens, responded to this review

Dear Gareth, Many thanks for the excellent review posted recently and for taking the time to share your experience. It is nice to hear that you and your family enjoyed with us. We want to make our guests feel very special. Regarding the inflatables in the big pool they are not allowed for security reasons because children can collide and...

Perthshire
Reviewed 3 weeks ago via mobile

My last review has vanished on this place so I relist. We booked here with kids. Never again. Arrived at 2pm off early morning flight. Hotel knew we would be arriving at this time. Told on arrival that could not get into room until 4pm minimum. Lobby/entrance full of cigarette smoke as this is their designated smoking area....right as you...

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Helpful?
Thank scottish_guy
Greater Manchester, United Kingdom
Reviewed 4 weeks ago

Fantastic experience at the Magic Rock hotel this is our seventh time returning to the hotel always get a warm welcome and the kids love it will be coming back again next year kids loved the slides but I do think they need heated pools

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Helpful?
Thank 739terryo
Departamento C, Director de Relaciones con Clientes at Magic Aqua Rock Gardens, responded to this review

Dear 739terryo, Thank you for taking the time to complete your review of Magic Rock Gardens****. Magic Rock Gardens has a unique style and approach that offers customers an enjoyable, casual, genuine and attentive so we are very proud of our staff and the exceptional service we provide so your comments regarding your attention are appreciated. We look forward to...

Woking
Reviewed 4 weeks ago

We loved our holiday and will defo book to go back. Hotel was clean and well looked after. Staff are so helpful and friendly. There is always something going on or something to do, and plenty of places to relax if you want nothing to do. The hotel is well located in a great part of Benidorm... Our best family...

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Helpful?
Thank amanday101
Departamento C, Director de Relaciones con Clientes at Magic Aqua Rock Gardens, responded to this review

Dear amanday101, In the Magic Costa Blanca company we work every day to improve and grow, so we have external and internal audits to help us achieve this. Comments like yours make only reflect that we are on the right track and that every effort has been rewarded with satisfaction and fulfilled expectations. Kind regards

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Stag and Hens celebrations are not welcome. ... more   less 

Additional Information about Magic Aqua Rock Gardens

Address: Bonn 6 | Rincon de Loix de Benidom, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: RM303 - RM1,208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Magic Aqua Rock Gardens 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Magic Aqua Rock Gardens Hotel Benidorm
Magic Rock Hotel Benidorm
Magic Rock Benidorm
Magic Tropicana Benidorm
Magic Rock Gardens Benidorm
Hotel Style:
#26 Luxury Hotel in Benidorm
#39 Romantic Hotel in Benidorm
#39 Family Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Magic Aqua Rock Gardens staff and other travellers.
452 questions
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Questions? Get answers from Magic Aqua Rock Gardens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony would be good”
 of 5 bubbles Q451KRpeters, 6 Dec 2016 | Read review
“no differences”
 of 5 bubbles R6255EGjohnc, 24 Nov 2016 | Read review
“i never heard any noise at night i think most rooms face pool and sea”
 of 5 bubbles davidferguson2531, 22 Nov 2016 | Read review
“Higher the better”
 of 5 bubbles cliveevans, 17 Nov 2016 | Read review
“Try for one with a balcony mine didn't have one and I really missed one.”
 of 5 bubbles maddieq59, 17 Nov 2016 | Read review
5 of 5
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