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28/01/2018 29/01/2018
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    Gemelos 12

    Islandia, 3500 Benidorm, Spain
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    28/01/2018 29/01/2018
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    Traveller (11)
    Room & Suite (4)
    Pool & Beach (3)
    Overview
    • Excellent30%
    • Very good0%
    • Average30%
    • Poor0%
    • Terrible40%
    29 Jun 2017
    “Would score less if i could”
    19 Oct 2016
    “HOLIDAY”
    Pool
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Family Rooms
    2.0 Star Hotel
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (10)
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    1 - 5 of 10 reviews

    Reviewed 29 June 2017

    Stayed 15th-19th May 2 rooms, 7 females. Arrived at key collection, when given deposit 150euro per room, no one in party had taken bank cards. This began a very stressful and tense situation not what I needed at the start of my holiday especially in...More

    Thank stephanie10102017
    Response from fincasarena, Gerente at Gemelos 12Responded 30 June 2017

    You simply are a liar. Remember you have been notified you are not allowed to check in in any of the apartments we rent because of the problems caused by your party members. On arrival some of you were so drunk that you did not...More

    Reviewed 19 October 2016

    make sure you have a phone as when get dropped off at 2am in the morning at the backdoor bar the guy who owns that must get fed up of telling people the fincas arena where you pick your keys up is across the road....More

    Review collected in partnership with Alpharooms
    2  Thank DizzydiMaryfrancis10
    Response from fincasarena, Gerente at Gemelos 12Responded 20 October 2016

    Dear client: Thanks for your comments. The check in procedure and key collection, is explined to travel agencies and they have to tell you. if you book direct to us, you receive a persona email with all explanations, including a reminder about transfer drop off...More

    Reviewed 31 May 2016 via mobile

    Would never stay here again wild goose chase to get the keys to apartment which no swimming pools in use no bar no receptionist last thing u wanna do when u arrive about 230 am is have to hang around street corners waiting for the...More

    2  Thank vivouten
    Reviewed 22 April 2016 via mobile

    Went on 11/4/16. Spent atleast 2 hours finding room and getting keys from ficacasarena. Had to go back three times. Paid room deposit for us and next door our parents we went with. It is now the 22/04/16. Still not had deposit back even though...More

    1  Thank Gary L
    Response from fincasarena, Gerente at Gemelos 12Responded 4 May 2016

    Dear client: Thanks for your comments, but we have to explain about your opinion. We have 2 bookings under a different name in that apartments, not Gary L. (we are not going to say the booking names in here because we protect the names of...More

    Reviewed 29 November 2015

    The night we arrived in Benidorm, the coach dropped us off on a busy carriageway and said gemelos 12 that's way, he was pointing up to a dark long road. eventually we found the apartments 20 mins later but there is no 24 hour reception,...More

    1  Thank gregoires09
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Things to do
    • Pool
    Details
    • Price range
    • US$35 - US$238 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, TripOnline SA and Cancelon so you can book your Gemelos 12 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Valencian Country >
    • Province of Alicante >
    • Costa Blanca >
    • Benidorm
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    Traveller (11)
    Room & Suite (4)
    Pool & Beach (3)
    Dining (2)
    Hotel & Grounds (11)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    lol_holding
    16 October 2017|
    AnswerShow all 2 answers
    Response from fincasarena | Property representative |
    Hello: Is has been already refunded today, we have had 3 local holidays last week Kind regards
    0
    Votes
    Google Translation
    Room Tips
    "don't stay"
    Read review
    "SC: fridge,freezer,washing machine,oven, hobs, iron, ironing board, broom, plates, bowls, pots&pans and..."
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