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All reviewsbeautiful courtyardold towndressing roomseparate toiletfive star hotelfootball stadiumspa areaminute walklovely hotelwalk in showerquiet locationdeluxe roomturn down servicerooms are largecity centreper daylovely room
Good quality and decoration for a 5* of this price.
All the staff were incredibly kind and serviceable.
The room were in good condition.
The staff attend us in any question made and were diligence until the resolution.
You feel that they care your concerns....More
Entering the hotel it’s very impressive and the checkin staff very good however the rest of the hotel except the gym and pool is very tired and in need of refurbishment
The carpets on the corridors and rooms are dirty and worn out
1 Thank Hairzy
Response from RocioCibran, General Manager at The Westin ValenciaResponded 4 weeks ago
Thank you very much for taking the time to share with us the experience of your last stay.
We appreciate your kind words regarding the professional reception staff, the good location of the hotel and the inner mediterranean garden.
Regarding the refurbishment of...More
Our stay at The Westin Valencia was overall really good.
Although the general service was more like a four star hotel (no bell boy service, no napkins in the hotel bar were used to put under the glasses,...).
We really enjoyed the complimentary breakfast buffet....More
This hotel is in a 100 year old building which occupies a city block and while the facilities - pool, spa, exercise room etc - entitle it to a 5 star rating, the 1st and second floor are very tired, particularly the bathrooms. An inside...More
1 Thank superjock
Response from RocioCibran, General Manager at The Westin ValenciaResponded 19 May 2018
Thank you for taking the time to send us your feedback regarding your stay in our hotel.
We sincerely appreciate your kind words regarding our helpful concierge Juan, it is very motivating and we will make sure your message is shared with our...More
My husband and I stayed here last week for a couple of nights for our wedding anniversary. On arrival, to our delight, our room had been upgraded to a suite complete with sun terrace and jacuzzi. The staff were friendly and helpful, allowing us to...More