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Hotel Syrene, BW Premier Collection

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#17 of 42 Hotels in Capri
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hotel Syrene, BW Premier Collection
Hotel Syrene, BW Premier Collection
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298 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Sao Paulo, Brazil
Reviewed 8 September 2016

very good location. very good breakfast and they are a big room whith balcony in front of sea..it is very cleanand they are a good pool.attentive staff , very safety .everything went as planned.i recommend.

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Helpful?
Thank fnabhan
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, BW Premier Collection, responded to this review

Dear guest, thank you very much for your nice feedback after your stay in our BEST WESTERN Hotel Syrene. We are delighted to read your positive reply and hope to welcome you soon again. Best regards from Capri

Reviewed 7 September 2016

We loved capri , the hotel was very well located , in the center, we had an amazing view from our balcony , sun set and sun rise were breath taking , the hotel is an authentic one , with nice old ceramic prints , the only negative thing was the shortage amenities , only soap and cream are available...

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1Thank wadadb
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, BW Premier Collection, responded to this review

Dear Sir, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel ! I am also happy that you found our staff and service excellent, making your stay with us an unforgettable experience. We most certainly look forward to welcoming you back in...

Reviewed 3 September 2016 via mobile

Hi , Have visited this hotel in September 2016, this is located at the most fashionable street of Capri .. All the best restaurants and shops are on same street . Breakfast offered here is a combination of traditional Italian and international mix . Only issue we have faced while staying here was with the water pressure in the bathroom...

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1Thank Sumeet2402
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future, Best Regards

Gurugram (Gurgaon), India
Reviewed 3 September 2016 via mobile

We chose this hotel for its great location. The street where the hotel is located is really chic and we are loving it. Breakfast at the hotel is good spread and the staff looks after you well. However, a bit disappointed with the hotel room. They gave us top third floor and garden facing room. Garden facing is fine but...

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2Thank Manish C
Worcestershire
Reviewed 14 August 2016 via mobile

Room: good sized room, clean with balcony Wifi: yes, free and good connection (2.88mbps download 0.88mbps upload) Tea making facilities: None Bed: two single beds pushed together Towels: not bad. Good size and reasonable thickness Robes: yes Location: very good. In centre of main town within posh shops and pedestrian zone. Bathroom: very good with all the normal toiletries. Shower...

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2Thank Johnboy99
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel! We most certainly look forward to welcoming you back in the not too distant future. Kind regards from Capri

Kitchener, Canada
Reviewed 13 August 2016

Enjoy eating under the lemon trees for lunch and dinner, and sitting on a beautiful terrace overlooking the water for a delicious breakfast. The hotel is perfectly located, with friendly and helpful staff. This hotel is very clean with a great pool and reliable wifi.

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1Thank Sharoon1234
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, BW Premier Collection, responded to this review

Dear guest, thank you very much for your nice feedback after your stay in our BEST WESTERN Hotel Syrene. We are delighted to read your positive reply and hope to welcome you soon again. Best regards from Capri

Rio de Janeiro, Brazil
Reviewed 8 August 2016 via mobile

This hotel is located at Via Camerelle, fulfilled with fancy shops and the most famous brands (Prada, Gucci, Salvatore Ferragamo, Swarovski, ...). Hotel has a nice swimming pool, a good restaurant (opens only for lunch), and helpful attendants. I'd stay there again if I came back to Capri.

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2Thank LeoMoraes
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Thank you very much for posting this review and sharing your feedback regarding your recent experience at Best Western Hotel Syrene. Your compliments will definitely be shared with our team, as such flattering remarks continuously inspire us to do our utmost in everything that we do. We are looking forward to welcoming you back in the near future....

Melbourne, Australia
Reviewed 5 August 2016

For Capri this was fantastic value and didn't disappoint. Breakfast selection was great, the pool was perfect to have a quick swim or spend the day around and the room was very generous and great fit-out. The service was a bit hit and miss depending who was behind the desk. Capri is fantastic and this Hotel is a great fit....

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1Thank Edward G
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel! We most certainly look forward to welcoming you back in the not too distant future. Kind regards from Capri

London, United Kingdom
Reviewed 30 July 2016

We loved our stay at this hotel. On arrival we received a very warm welcome which set the tone for the rest of our stay. We stayed in a room which had a balcony with beautiful views of the sea. It was the perfect place for a glass of wine before setting off for dinner. The room itself was light...

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1Thank heb999
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, BW Premier Collection, responded to this review

Dear heb999, Thank you for sharing your experience at the Best Western Hotel Syrene with other travelers. We always try to offer an attentive, warm and friendly to our guests and we are very happy that you have appreciated the helpful staff. It will be a great pleasure to welcome you again in our hotel. Yours sincerely

Reviewed 24 July 2016 via mobile

My boyfriend and I stayed for two nights in July 2016 and couldn't be happier with our stay. The room itself was a decent size and had great AC (not so easy to find in Italy). Gianpiero at the front desk went above and beyond to make our stay in Capri special. He took out a map and showed us...

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1Thank Marissa B
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, I am so glad you enjoyed your stay with us. Thank you for acknowledging the excellent service you received all round from the team, we are all thrilled to see you had a brilliant stay. We all look forward to welcoming you back in the near future. Sincerely

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Syrene, BW Premier Collection

Address: Via Camerelle 51, 80073 Capri, Island of Capri, Italy (Formerly BEST WESTERN Hotel Syrene)
Region: Italy > Campania > Province of Naples > Island of Capri > Capri
Price Range: RM747 - RM1,775 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Syrene, BW Premier Collection 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Syrene
Best Western Capri
Capri Best Western
Hotel Style:
#1 Green Hotel in Capri
#7 Business Hotel in Capri
#14 Luxury Hotel in Capri
#14 Family Hotel in Capri
#24 Romantic Hotel in Capri
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Syrene, BW Premier Collection staff and other travellers.
3 questions
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Questions? Get answers from Hotel Syrene, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose bay view”
 of 5 bubbles germont001, 18 Oct 2016 | Read review
“All the rooms are fantastic. Ask for a room facing the pool and the lemon orchard. Views are amazing ”
 of 5 bubbles 412kevinj, 16 Oct 2016 | Read review
“choose the room with balcony as the view is amazing”
 of 5 bubbles wadadb, 7 Sep 2016 | Read review
“Air-con efficient/very quiet. Hair-dryer was a 'proper' one, even had detachable nozzle for styling.”
 of 5 bubbles 623sueg, 22 Aug 2016 | Read review
“Make sure you get breakfast included”
 of 5 bubbles edwardg6, 4 Aug 2016 | Read review
5 of 5