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Hotel Syrene, BW Premier Collection

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#17 of 42 Hotels in Capri
Certificate of Excellence
GreenLeadersSilver level
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Hotel Syrene, BW Premier Collection
Hotel Syrene, BW Premier Collection
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298 Reviews from our TripAdvisor Community

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Showing 133: English reviews
London, United Kingdom
Reviewed 4 June 2015 via mobile

Lovely hotel nestled just off one of the prestigious shopping areas of Capri. Hotel quiet and peaceful despite location, lovely friendly atmosphere with genuinely friendly, helpful staff. Rooms are clean and bright with good facilities. Recommend room 58 overlooking the pool as it is quiet and spacious. Good food at the restaurant, enjoy eating in the open air under the...

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Thank Sensate
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Hotel Syrene and for taking the time to share your valuable comments about us here on TripAdvisor. I am very happy that you enjoyed the hotel atmosphere, service, rooms and location. In regards to our staff, it is very rewarding to hear your compliments, I will definitely share them...

Reviewed 30 May 2015

We stayed for 2 nights....Hotel situated a few minutes walk from the "Clock Tower" First impressions...well impressed - Lovely Hotel, reception desk team, friendly, helpful and quick to help with directions etc. Our room was lovely...big, comfortable well furnished. Our room had a balcony overlooking the main Designer Shopping street - and wonderful sea views. Quiet. WiFi excellent. Pool area...

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1Thank Peggy N
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear guest, thank you for taking the time to share your past experience at our Best Western Hotel Syrene. We are delighted to see your comments about our perfect amenities, and we are extremely thankful to read that our team was able to exceed your expectations. Thank you again for posting your review; we look forward to your return visit!...

Reviewed 27 May 2015

So not only is the island and it's views breathtaking, but then you make your way to your hotel and just the entrance is so inviting. The property is beautiful and very welcoming. The room was spacious and the concierge was an absolute gentleman who was ready to help with anything we needed. Can't wait to return!

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Thank Leticia H
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Ms. Leticia H, thank you for choosing Best Western Hotel Syrene for your recent stay in Capri. We really appreciate you taking the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service. Our team takes great pride in offering our guests inspiring stays. We look forward to welcoming you back...

Brooklyn, New York
Reviewed 20 May 2015

We visited Capri in May, which we highly recommend as the weather is not too hot and the streets are not crowded. We stayed at the Hotel Syrene and it was a terrific choice. The hotel is charming and centrally located, and the staff is friendly and helpful. The pool is situated in a beautifully landscaped garden with lemon and...

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Thank Brooklydntraveler
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear guest, I would like to thank you very much for taking the time to write your wonderful review, and indeed for choosing to stay with us on your recent trip to Capri. I am absolutely thrilled to read that you enjoyed your stay so thoroughly and that you were so pleased with Best Western Hotel Syrene. I am delighted...

Kingston-upon-Hull, United Kingdom
Reviewed 6 May 2015

There are lots of hotels that you can stay at on Capri, but I'm pretty sure that none of them will even come close to how wonderful this one is. Perfectly located, in a very central area which is easy walking distance from everything in Capri centre, with lovely staff, fantastic rooms and breathtakingly beautiful views. I can't recommend Hotel...

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Thank BigCol63
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Thank you for taking the time to write a review with regards to your recent stay with us. I am glad to hear that you found our location to be most useful. I am also pleased to read that our staff was friendly and helpfull and able to leave a pleasant impression upon your departure. We look forward...

Manhattan Beach, California
Reviewed 26 April 2015 via mobile

If my eyes were to speak, they would speak volumes of our joy for staying at this awesome and visually stimulating hotel. From the moment we arrived (EZ check in) we were welcomed guests. We were very fortunate to stay in Room 74 as the balcony views with peacefulness are beyond any written description. I have a permanent Minds Eye...

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Thank Sequoia R
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Many thanks for your excellent review of Best Western Hotel Syrene following your recent stay. I am very glad that you have rated the hotel, the facilities and our team so highly and we will certainly continue striving to deliver excellent service. I look forward to welcoming you back. Best Regards, Vittorio Gargiulo

Reviewed 24 October 2014 via mobile

This is a review for 2010!! But none the less, it was FANTASTIC!! I came to Capri after A tour starting in Roma. I had no idea where to stay. I walked in here and they had a room. I Loved it. I had a view of the hillside with homes, and the pool below. I got a beautiful balcony...

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2Thank Travelnheels
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, thank you very much for your lovely review of the Best Western Hotel Syrene. I really appreciate your kind comments regarding our hotel and I am very pleased to hear that you enjoyed your accommodation, the location, the breakfast and you find the staff very courteous. I look forward to welcoming you back. Best Regards from Capri Vittorio...

Payson, Arizona
Reviewed 6 October 2014

We've stayed here twice in two different rooms, both with balconies with spectacular views. I think all 33 rooms might have balconies, but room 77 affords more than 180 degree views of Capri. You can even see part of the faraglioni rocks from here. The staff is extremely helpful and friendly, the rooms are a good size. We booked directly...

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2Thank PasssionateTraveler
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Many thanks for taking the time to post your feedback following your recent stay with us. Thank you for your lovely review, I was delighted to read that you enjoyed such a wonderful stay, especially so with regards on staff. I have also shared your comments to the rest of the team and we really hope to have...

Newcastle
Reviewed 3 October 2014

This was our third visit to Capri and our first time at Hotel Syrene. We were very happy with the hotel. The location is excellent, a short stroll down the hill from the piazzetta. The room was a Garden a View, but we had a terrace which had glimpses of the sea. The room was spacious and the bed was...

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Thank maton1
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Mr maton1, Thank you for posting such a lovely review. I am delighted that you enjoyed your stay with us and found the staff to be helpful and willing to assist. It is always fabulous to read when our guests have an excellent stay and thank you for recommending us. We all look forward to seeing you soon. Kind...

Torquay, United Kingdom
Reviewed 3 October 2014

stayed at the syrene and i and my wife ejoyed it emensly. the staff were all very friendly and helpful.the only fault and it is being a bit picky is that the retaurant didnt open in the evening but that apart i would reccomend the hotel to everyone.the views from the terrace at breakfast are amazing they cant help but...

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1Thank Tony M
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Mr Tony M, Thank you for leaving a great 5-star review on TripAdvisor. I am delighted to hear that you enjoyed your recent stay at the Best Western Hotel Syrene. We at the Hotel Syrene drive to provide exceptional customer service to all our guest and I am glad you were not disappointed. I truly hope to welcome you...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Syrene, BW Premier Collection

Address: Via Camerelle 51, 80073 Capri, Island of Capri, Italy (Formerly BEST WESTERN Hotel Syrene)
Region: Italy > Campania > Province of Naples > Island of Capri > Capri
Price Range: RM746 - RM1,792 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Syrene, BW Premier Collection 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Syrene
Best Western Capri
Capri Best Western
Hotel Style:
#1 Green Hotel in Capri
#7 Business Hotel in Capri
#14 Family Hotel in Capri
#14 Luxury Hotel in Capri
#24 Romantic Hotel in Capri
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Syrene, BW Premier Collection staff and other travellers.
3 questions
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Questions? Get answers from Hotel Syrene, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose bay view”
 of 5 bubbles germont001, 18 Oct 2016 | Read review
“All the rooms are fantastic. Ask for a room facing the pool and the lemon orchard. Views are amazing ”
 of 5 bubbles 412kevinj, 16 Oct 2016 | Read review
“choose the room with balcony as the view is amazing”
 of 5 bubbles wadadb, 7 Sep 2016 | Read review
“Air-con efficient/very quiet. Hair-dryer was a 'proper' one, even had detachable nozzle for styling.”
 of 5 bubbles 623sueg, 22 Aug 2016 | Read review
“Make sure you get breakfast included”
 of 5 bubbles edwardg6, 4 Aug 2016 | Read review
5 of 5