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NH Napoli Ambassador

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#59 of 189 Hotels in Naples
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1 room 2 adults 0 children
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NH Napoli Ambassador
NH Napoli Ambassador
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1,970 Reviews from our TripAdvisor Community

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Showing 252: English reviews
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Reviewed yesterday NEW

It was a bit disconcerting when our small group's bus dropped us off at the front of the hotel and we had to maneuver a bit to avoid stepping on a poor woman sleeping on the sidewalk to the side of the entrance, however, after entering the hotel our group of 12 travellers were impressed by the quality of the...

Review collected in partnership with NH Hotels
Thank Jeanette W
Rio de Janeiro, RJ
Reviewed 2 days ago NEWvia mobile

The hotel needs a renovation on its top floors. We stayed here two times at this hotel is very well located and we got a good promotion. The breakfast is quite good, the bar closes sometimes earlier than it should. Roomservice is also not very thorough, we had to change our room two times because the bathroom was dirty. After...

Thank Philipp612
Reviewed 4 days ago NEWvia mobile

I went to this hotel several times for working. It is located at center of Naples, very closed to via Roma but in a good place to take the underground. The view of the rooms are amazing, especially if you have a room at 29 or 30 floor. Unfortunately the condition of the building is not very good, the personnels...

Thank Luca T
Milan, Italy
Reviewed 1 week ago via mobile

Outstanding view from the highest hotel in the city. Room on 29th floor overlooking the entire city. Comfortable location, few steps from Maschio Angioino and Piazza del Plebiscito. I enjoyed my stay :)

Thank GianniDF
Moscow, Russia
Reviewed 16 February 2017

In was very cold in our room, despite the fact that the weather weas perfect: sunny, plus 15-16. The biggest problem was bathroom. The whole eqiupment was installed in such way, that it was acrobatic stunt to reach shower cabin or use toilet

Review collected in partnership with NH Hotels
Thank Ирина К
Lorenzo N, Direttore at NH Napoli Ambassador, responded to this review

Dear Guest, thank you for having chosen the NH Napoli Ambassador for your recent stay in Naples and for sharing your experience with TripAdvisor readers. I do apologize for the inconvenience you have had with the air conditioning and the bathroom. I hope that you may want to provide us with a second chance during your next trip to Napoli...

Colorado Springs, CO, United States
Reviewed 24 January 2017

Highlight was catching a strange man IN OUR LOCKED ROOM! I walked in to see him standing there with a suitcase (not mine). He walked out saying that he was confused and it was the wrong room. He said he was in 2828, but my room was 2929. The front desk treated me like I was crazy and tried to...

3Thank Angela O
Rivoli, Italy
Reviewed 8 January 2017 via mobile

When i go to an NH, there are standards that i find all around the world, but apparently not in Naples... The room was constantly cold, on elevator broken and another with 2 broken buttons, Very poor breakfast compared to the other nh and the waiters didn't serve "big" coffee but just small espresso. Not coming back

1Thank Luca B
두바이, 아랍에미리트
Reviewed 26 December 2016

I am staying with my children at 19th floor for 5 nights. Fantastic view. BUT next room made 'adult noise' last night which was very embarassing and it was very clear, sounds like they were in our room. Better careful.

1Thank jjunha
Los Angeles, California
Reviewed 29 November 2016

Nice hotel - great location - staff is ok, not great, just ok. Not terribly friendly. Elevators are a complete nightmare. You should allow an additional 30 minutes each morning to make sure that you get to the lobby in the time you need.

Review collected in partnership with NH Hotels
Thank Doug V
Reviewed 23 November 2016 via mobile

I made a mistake and booked this hotel after reading the reviews recently. The hotel just doesn't have working air conditioning. Its cold enough outside to wear a scarf and hat but even with the little windows open it must be upwards of 30 degrees Celsius in the room, maybe more. No air movement at all. I was going to...

Thank Luke M

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Napoli Ambassador is located in the historic heart of Naples and close to many of the city's most famous sights, such as Maschio Angioino, Palazzo Reale, Piazza del Plebiscito and Teatro San Carlo. ... more   less 

Additional Information about NH Napoli Ambassador

Address: Via Medina 70 | San Giuseppe, City Centre, 80133, Naples, Italy (Formerly NH Ambassador)
Region: Italy > Campania > Province of Naples > Naples
Price Range: RM445 - RM991 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Napoli Ambassador 4*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, NHHotels, Priceline and Travelocity so you can book your NH Napoli Ambassador reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Green Hotel in Naples
#28 Family Hotel in Naples
#31 Business Hotel in Naples
#33 Romantic Hotel in Naples
#41 Luxury Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from NH Napoli Ambassador staff and other travellers.
9 questions
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Nottingham, United Kingdom

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Questions? Get answers from NH Napoli Ambassador staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room in the upper floors”
 of 5 bubbles Pylssy, 28 Aug 2016 | Read review
“Higher floors with sea view”
 of 5 bubbles 579eviam, 20 Aug 2016 | Read review
“Higher floors may be renovated.”
 of 5 bubbles Don_Mikko, 2 Aug 2016 | Read review
“Go for a high floor and pay for a room with a view...seeing the bay of Naples from up high is like living in a postcard world”
 of 5 bubbles 220fredf, 23 Jul 2016 | Read review
“Book a room in one of the higher floors for the amazing views.”
 of 5 bubbles leebensley, 15 Jul 2016 | Read review
5 of 5