We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

NH Napoli Ambassador

Show Prices
#58 of 188 Hotels in Naples
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
NH Napoli Ambassador
NH Napoli Ambassador
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,922 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 248: English reviews
Moscow, Russia
Reviewed 3 days ago NEW

In was very cold in our room, despite the fact that the weather weas perfect: sunny, plus 15-16. The biggest problem was bathroom. The whole eqiupment was installed in such way, that it was acrobatic stunt to reach shower cabin or use toilet

Review collected in partnership with NH Hotels
 Report
Helpful?
Thank Ирина К
Lorenzo N, Direttore at NH Napoli Ambassador, responded to this review

Dear Guest, thank you for having chosen the NH Napoli Ambassador for your recent stay in Naples and for sharing your experience with TripAdvisor readers. I do apologize for the inconvenience you have had with the air conditioning and the bathroom. I hope that you may want to provide us with a second chance during your next trip to Napoli...

Colorado Springs, CO, United States
Reviewed 3 weeks ago

Highlight was catching a strange man IN OUR LOCKED ROOM! I walked in to see him standing there with a suitcase (not mine). He walked out saying that he was confused and it was the wrong room. He said he was in 2828, but my room was 2929. The front desk treated me like I was crazy and tried to...

 Report
Helpful?
3Thank Angela O
Rivoli, Italy
Reviewed 8 January 2017 via mobile

When i go to an NH, there are standards that i find all around the world, but apparently not in Naples... The room was constantly cold, on elevator broken and another with 2 broken buttons, Very poor breakfast compared to the other nh and the waiters didn't serve "big" coffee but just small espresso. Not coming back

 Report
Helpful?
1Thank Luca B
두바이, 아랍에미리트
Reviewed 26 December 2016

I am staying with my children at 19th floor for 5 nights. Fantastic view. BUT next room made 'adult noise' last night which was very embarassing and it was very clear, sounds like they were in our room. Better careful.

 Report
Helpful?
1Thank jjunha
Los Angeles, California
Reviewed 29 November 2016

Nice hotel - great location - staff is ok, not great, just ok. Not terribly friendly. Elevators are a complete nightmare. You should allow an additional 30 minutes each morning to make sure that you get to the lobby in the time you need.

Review collected in partnership with NH Hotels
 Report
Helpful?
Thank charlesv767
Reviewed 23 November 2016 via mobile

I made a mistake and booked this hotel after reading the reviews recently. The hotel just doesn't have working air conditioning. Its cold enough outside to wear a scarf and hat but even with the little windows open it must be upwards of 30 degrees Celsius in the room, maybe more. No air movement at all. I was going to...

 Report
Helpful?
Thank Luke M
London, United Kingdom
Reviewed 20 November 2016 via mobile

The hotel is in a good location handy for the port and a 10 minute walk to the main shopping street. The reception staff were friendly and helpful. We had a superior room which was quite small. The wall paper was badly marked and looked tired. The bathroom was fairly spacious. The shower didn't look very inviting but it worked...

 Report
Helpful?
Thank Pipsmum999
Ljubljana, Slovenia
Reviewed 4 November 2016

Everything was great, rooms are nice and clean, the ladies take great care, great staff, excellent location, great breakfast! Close to everything and easy to find - we will definitely come back again. Compliments :)

 Report
Helpful?
Thank 419Sandra
Reviewed 27 October 2016 via mobile

The only nice in this hotel is the location. The room is very hot since the main air-condition is not working. Only 2 elevators are functioning. Its hard for us to go up and down , we have to wait for a few minutes to be able to ride the small elevators or use the dirty service elevator at the...

 Report
Helpful?
Thank Gretchen L
Reviewed 19 October 2016 via mobile

There was a homeless lady sleeping in front of the hotel. Graffiti on the walls of the hotel building. Simply horrifying! After we checked into our room, we found hair on the sheet. The shower door plastic seal was covered with mold. Simply disgusting! Absolutely no service at the front desk. No smile, no greetings, no eye contact, everyone seemed...

 Report
Helpful?
2Thank maria s

1,023 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (757)
Viewed
Hotel & Grounds (79)
Viewed
View from Room (128)
Viewed
Room/Suite (120)
Viewed
Bathroom (52)
Viewed
Dining (5)
Viewed
Family/Play Areas (2)
Viewed
Other (371)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (222)
Viewed
New Superior XL Room with Sea View (43)
Viewed
Old Superior XL Room with Sea View (35)
Viewed
Dining (27)
Viewed
Standard Room (34)
Viewed
Superior Room with Sea View (31)
Viewed
The Hotel (52)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Room/Suite (11)
Viewed
Dining (5)
Viewed
Hotel & Grounds (3)
Viewed
Other (25)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Naples hotels
Pendino
Palazzo Caracciolo Napoli MGallery by Sofitel
Porto
Mercure Napoli Angioino Centro
San Ferdinando
Eurostars Hotel Excelsior
Show Prices
Show Prices
Show Prices
Grand Hotel Oriente
#9 of 188 in Naples
848 reviews
Mercato
Hotel San Pietro
Hotel San Pietro
#12 of 188 in Naples
415 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Napoli Ambassador is located in the historic heart of Naples and close to many of the city's most famous sights, such as Maschio Angioino, Palazzo Reale, Piazza del Plebiscito and Teatro San Carlo. ... more   less 

Additional Information about NH Napoli Ambassador

Address: Via Medina 70 | San Giuseppe, City Centre, 80133, Naples, Italy (Formerly NH Ambassador)
Region: Italy > Campania > Province of Naples > Naples
Price Range: RM422 - RM857 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Napoli Ambassador 4*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, NHHotels, Travelocity and Agoda so you can book your NH Napoli Ambassador reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Green Hotel in Naples
#28 Family Hotel in Naples
#31 Business Hotel in Naples
#33 Romantic Hotel in Naples
#41 Luxury Hotel in Naples
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from NH Napoli Ambassador staff and other travellers.
9 questions
Ask a question
Nottingham, United Kingdom
Monterrey

See all questions (9)

Questions? Get answers from NH Napoli Ambassador staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room in the upper floors”
 of 5 bubbles Pylssy, 28 Aug 2016 | Read review
“Higher floors with sea view”
 of 5 bubbles 579eviam, 20 Aug 2016 | Read review
“Higher floors may be renovated.”
 of 5 bubbles Don_Mikko, 2 Aug 2016 | Read review
“Go for a high floor and pay for a room with a view...seeing the bay of Naples from up high is like living in a postcard world”
 of 5 bubbles 220fredf, 23 Jul 2016 | Read review
“Book a room in one of the higher floors for the amazing views.”
 of 5 bubbles leebensley, 15 Jul 2016 | Read review
5 of 5