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NH Napoli Ambassador

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#57 of 188 Hotels in Naples
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NH Napoli Ambassador
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1,817 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Milan, Italy
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2016

This NH is in the center of Napoli, a few minutes walking distance from the metro, historic center and the ferries to the islands (Procida is recommended). The breakfast buffet is huge and they have something for everyone: eggs with bacon, cakes, fruit, yoghurt, croissants etc. The rooms start from the 16th floor and we had the luck to have... More 

Helpful?
Thank Andrea_Roselle
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear Andrea_Roselle, thank you for acknowledging our perfect location and for enjoyed many aspects of your stay with us, especially our breakfast buffet. We are so grateful for your feedback, and we thank you for taking the time to review your experience on TripAdvisor. We look forward to welcoming you back soon! Kind regards, Gennaro Robustelli per Israel Navarro More 

Copenhagen, Denmark
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2016

Very good location near the harbour, that makes easier to take the boat to visit the islands near Napoli, nice view of Napoli city from floor 30, friendly and helpful staff, nice food and comfortable rooms, we will come back for sure!

Review collected in partnership with NH Hotels

Helpful?
Thank mari s
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear mari s, thank you for taking the time to share your experience from your visit to the NH Napoli Ambassador. We are glad you were able to enjoy comfort of our spacious superior XL with view on top floor. It was a pleasure to have you with us and we hope to welcome you back the next time you... More 

Helsinki, Finland
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 August 2016

We stayed in this hotel only one night in July. The view from our room was really nice, and the room large enough. Perhaps some things would require already renovation in the hotel already, and there was noise coming from the corridor/hall beside us. However, the overall vibe was good, although not perfect. The staff was not very polite, and... More 

Helpful?
1 Thank Pylssy
Gennaro410, Direttore at NH Napoli Ambassador, responded to this review

Dear Customer thank you very much for sharing your experience in Tripadvisor. I am really sorry that our services didn't quite met your expectancies. Reading it I was quite shocked about your comment about the breakfast staff behaviour: whenever you may want to discuss it further with me, please write me to i.navarroatienza@nh-hotels.com Last, but not least please accept my... More 

Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 August 2016 via mobile

This is an excellent hotel close to the port Mollo Beverello and the ferries to Sorrento and the Amalfi Coast. It's walking distance to Castle Nuovo and the Napoli City Sight Seeing bus stop. We were upgraded on our 10th anniversary. Lovely room. Great views. Vesuvius looks brilliant from the room. Excellent breakfast included in the price. Terrific value. Great... More 

Helpful?
Thank Bernie S
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear Bernie S, Thank you for taking the time to share such a nice comment about our hotel. We are overjoyed that you decided to spend a very special occasion with us and that we were able to deliver on your expectations. We look forward to welcoming you back soon. Kind regards, Gennaro Robustelli per Israel Navarro More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2016

We stayed at the Ambassador hotel for one night and were very disappointed. The only positive quality about this hotel is the location, close to the port which was convenient. The rooms and hotel itself is very dated and tired. The walls and carpets and rooms are worn and discoloured. IF you are expecting 4 star accommodation, this will not... More 

Helpful?
2 Thank jess5962
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear jesscostapinto, thank you for taking your time and sharing your comments on TripAdvisor. Please accept our apologies for all the issues you experienced with us. Unfortunately, we could not move you due to a full hotel. Despite all the challenges you faced, we appreciate you recognizing our convenient location. We are sorry once again! Best regards, Gennaro Robustelli per... More 

Craiova, Romania
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2016

Very good hotel, an excellent choice for Napoli. Near the old center, the port, the Plebiscito Square. The airport bus stops nearby. Many restaurants in the area. I had a room overlooking Vesuvius, the harbor and the island of Capri. Wonderful! Excellent breakfast with fruit and fresh juices and local specialties.

Helpful?
Thank EVIA M
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear EVIA M, we are happy to hear you were more than pleased with your stay and loved your room. Thanks for this awesome review. It was a pleasure having you and we hope to see you again some time. Kind regards, Gennaro Robustelli per Israel Navarro More 

Sipoo, Southern Finland, Finland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2016

Our expectations were not very high after reading the experiences from visitors of this hotel from Tripadvisor, some of them were very good and a lot not so good. At the time of checking in the reception told that there were no double-bed rooms available and asked if that was ok. I guess I looked quite disappointed as the receptionist... More 

Helpful?
Thank Sarivep
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear Sarivep, thank you so much for your valued feedback with regards to your recent stay at NH Napoli Ambassador. We are pleased to hear that you did enjoy your stay with us and that we were able to meet your expectations. Thank again, for your review, and we look forward to welcoming you back again, very soon. Gennaro Robustelli... More 

Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 August 2016

Good choice of hotel, in the Centre of Naples! Without providing parking of course! Great breakfast, clean rooms and helpful staff! Very nice view since we lived on the 22nd floor! Free Internet in the room! I recommend it to all of you!

Helpful?
Thank Cvrochidis
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear Cvrochidis, many thanks for reviewing your recent stay with us at NH Napoli Ambassador. We are so pleased that you enjoyed your time at our hotel and we are truly dedicated to giving the best possible service. Looking forward to welcome you back in the very near future. Gennaro Robustelli per Israel Navarro More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 August 2016 via mobile

We stayed here for 4 nights. The location is good and the staff is really friendly. They help you out with every single question. The room was quite old, but had a really nice view (sea side). It's a big hotel so don't expect total silence during night. We enjoyed our stay in this hotel.

Helpful?
Thank Manjana L
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear Manjana L, thank you for taking the time to share your most recent experience at NH Napoli Ambassador. Providing impeccable services and facilities to our guests is our utmost priority. We do appreciate you sharing your feedback with us. We look forward to your next stays. Gennaro Robustelli per Israel Navarro More 

London, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2016 via mobile

Very nice hotel with amazing views of Naples both the bay and Vesuvius. Room was nice although a bit tired but the views were stunning. Breakfast was basic and very busy. Staff were pleasant. Hotel located very close to the main harbour were all the ferries were located to go to Amalfi coast and Capri so great location!

Helpful?
Thank KathrinPrangaWells
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear KathrinPrangaWells, thank you for taking the time to share your kindly review of our hotel. We are delighted that you enjoyed every aspect of your stay. We really hope to welcome you again soon in Naples. Best regards, Gennaro Robustelli per Israel Navarro More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Napoli Ambassador is located in the historic heart of Naples and close to many of the city's most famous sights, such as Maschio Angioino, Palazzo Reale, Piazza del Plebiscito and Teatro San Carlo. ... more   less 

Additional Information about NH Napoli Ambassador

Address: Via Medina 70 | San Giuseppe, City Centre, 80133, Naples, Italy (Formerly NH Ambassador)
Region: Italy > Campania > Province of Naples > Naples
Price Range: RM427 - RM920 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Napoli Ambassador 4*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, HotelTravel.com, Travelocity, Priceline, Booking.com and NHHotels so you can book your NH Napoli Ambassador reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Green Hotel in Naples
#28 Family Hotel in Naples
#31 Business Hotel in Naples
#33 Romantic Hotel in Naples
#39 Luxury Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from NH Napoli Ambassador staff and other travellers.
9 questions
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Nottingham, United Kingdom
Monterrey

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Questions? Get answers from NH Napoli Ambassador staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room in the upper floors”
 of 5 bubbles Pylssy, 28 Aug 2016 | Read review
“Higher floors with sea view”
 of 5 bubbles 579eviam, 20 Aug 2016 | Read review
“Higher floors may be renovated.”
 of 5 bubbles Don_Mikko, 2 Aug 2016 | Read review
“Go for a high floor and pay for a room with a view...seeing the bay of Naples from up high is like living in a postcard world”
 of 5 bubbles 220fredf, 23 Jul 2016 | Read review
“Book a room in one of the higher floors for the amazing views.”
 of 5 bubbles leebensley, 15 Jul 2016 | Read review
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