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    Palazzo Caracciolo Napoli MGallery by Sofitel

    Via Carbonara 112, 80139, Naples, Italy
    011 39 081 1892 0891
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    01/01/2018 02/01/2018
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    US$276
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    US$271
    Traveller (1084)
    Room & Suite (408)
    Dining (114)
    Overview
    • Excellent52%
    • Very good37%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “m gallery” (18 reviews)
    “train station” (74 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,645)
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    1 - 5 of 877 reviews

    Reviewed 1 week ago via mobile

    This hotel is not far from the central train station and is very close to the old city centre of Naples. It is best to stay away from the train station area - I really didnt feel safe there. You can't really walk with luggage...More

    1  Thank WendyML
    Response from Palazzo C, Responsabile reception at Palazzo Caracciolo Napoli MGallery by SofitelResponded 6 days ago

    Dear WendyML, Thank you for sharing your thoughts regarding your recent stay. We are delighted to read that you enjoyed your trip to Napoli and found our hospitality to your satisfaction. Our aim is to make you feel welcome and enjoy the city of Naples...More

    Hotel's Favourite
    Reviewed 31 October 2017 via mobile

    We have just come back from Naples where we stayed in this hotel for 4 days. This hotel is excellent. The staff are very helpful, the food in the restaurant is first class, and the breakfast is great. The building is very stylish and the...More

    1  Thank BM6478
    Response from Palazzo C, Responsabile reception at Palazzo Caracciolo Napoli MGallery by SofitelResponded 6 November 2017

    Dear Guest, We are very glad that you have appreciated the quality of your stay at Palazzo Caracciolo. Our aim is to make you feel welcome and enjoy the city of Naples starting from a place where you feel at home. Thank you so much...More

    Reviewed 1 week ago

    We found the hotel to be exactly what we needed on our overnight stay in Naples. The staff were friendly and helpful and our room was clean and comfortable. We had a problem with the sink and were moved to another room without question. The...More

    1  Thank RunningwithScout
    Response from Palazzo C, Responsabile relazioni pubbliche at Palazzo Caracciolo Napoli MGallery by SofitelResponded 2 days ago

    Dear RunningwithScout, It is always great to receive feedback, both positive and constructive and we hope to see you when you are next in Naples. Many thanks for taking the time to send in a review. We all hope to welcome you back on your...More

    Reviewed 2 weeks ago via mobile

    Stayed at Palazzo Caracciolo on a really long business trip from November 2016 till March 2017. I did face occasional racial issues (the hotel guards asked on multiple occasions if I worked in the kitchen) and was also forced to move out to another hotel...More

    Thank AbhiBShah
    Reviewed 3 weeks ago

    We stayed here for one night from 22 - 23 November. This was the second time we stayed at this hotel due to it's location to the historic center and closeness to our family. The hotel is approximately 1 kilometer from the train station which...More

    Thank Michael C
    Response from Palazzo C, Responsabile reception at Palazzo Caracciolo Napoli MGallery by SofitelResponded 2 days ago

    Dear Michael C, We are very happy to read that you have been able to appreciate all the efforts from our Staff. Our aim is to make you feel welcome and have a memorable stay. We all wish to thank you for being our precious...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$122 - US$290 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Naples
    • #5 Business Hotel in Naples
    • #11 Romantic Hotel in Naples
    • #13 Luxury Hotel in Naples
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 146
    • Reservation Options
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    • Location
    • Italy >
    • Campania >
    • Province of Naples >
    • Naples >
    • Pendino
    • Also Known As
    • m Gallery Palazzo Caracciolo Hotel Naples
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    Traveller (1084)
    Room & Suite (408)
    Dining (114)
    Pool & Beach (4)
    Hotel & Grounds (831)
    Bathroom (73)
    Business Centre & Event Rooms (12)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    dacro
    7 December 2017|
    AnswerShow all 4 answers
    Response from Palazzo C | Property representative |
    Hello, Thank you for submitting your queries. The Historical City Centre is at 5 minutes walking distance, the fireworks display will be at the seafront so more likely to be 30 minutes walking distance. It is not unsafe to... More
    1
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    Emoore8
    3 September 2017|
    AnswerShow all 3 answers
    Response from Palazzo C | Property representative |
    Dear Emoore8, thank You for submitting your question. Yes we have a babysitting service, but we need to book one from an agency, so we need 24h advice. Kind Regards Looking forward to welcoming You Your Staff at Mgallery... More
    1
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    rushbd4
    16 August 2017|
    AnswerShow all 3 answers
    Response from spada p | Reviewed this property |
    Ho svagliato. I'm sorry I made a mistake. Website: giraitalia. it The room, al primo piano e bellisima.
    0
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    Room Tips
    "I prefer the room that is on two levels; sitting area on the lower level an the sleeping area on the upper..."
    Read review
    "Arrive by taxi, No sensible local parking"
    Read review
    "Go somewhere else"
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    "Our city view room was very quiet and well insulated from the street noise."
    Read review
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