We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Eurostars Hotel Excelsior

Expedia.comUS$159*
View Deal
#14 of 186 Hotels in Naples
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$192*
US$159*
US$162*
US$192*
US$159*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Eurostars Hotel Excelsior
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,082 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 490: English reviews
Start your review of Eurostars Hotel Excelsior
 Click to rate
Austin, Texas
Reviewed 4 days ago NEW

No A/C and failed to notify us we had to pay for parking in Cash/Euro separately!! It is a beautiful hotel in a nice location by the harbor with good ambience restaurants near by. It had a nice bed and bathroom but it was very hot and muggy with the A/C not working. I hardly slept. We left very early...

 Report
Helpful?
Thank DaveWinatx
London, United Kingdom
Reviewed 1 week ago

Elegant Hotel of the traditional "Grand Hotel" Style. excellent service and attentive, smiling staff. Attention to detail by the staff and very clean. this Hotel has a wonderful position overlooking a small port and with a roof garden overlooking the bay of Naples and Vesuvious. Wonderfull scenery ify ou chose the right room. \our room initially smelled as if it...

 Report
Helpful?
Thank 804stewart
Middlesex, Vermont
Reviewed 1 week ago

Beautiful older hotel on the waterfront to Naples Bay. Room was very pleasant with a balcony overlooking the water. Lots of very nice restaurants nearby. Good for walking to nearby historical sights. We enjoyed our stay and would recommend it if, for nothing else, its wonderful location.

 Report
Helpful?
Thank chas343
Ashford, United Kingdom
Reviewed 3 weeks ago

The room overlooking the bay was large and well furnished. The balcony had a small table and a couple of chairs on which to relax. The venue for breakfast was on a high floor looking out over the bay or city. The staff were all very helpful. we only stayed 1 night but wished it was longer.

 Report
Helpful?
Thank MershamKent
London, United Kingdom
Reviewed 4 weeks ago

We stayed here on our last night in Naples having transferred from another hotel. They helped us out with an early check-in which was handy. We had two large adjoining rooms, very nice and well appointed. Overall a good hotel with helpful staff.

 Report
Helpful?
Thank Mark D
Reviewed 4 weeks ago via mobile

I treated my wife to a romantic package break at this hotel. I am not shy of paying top prices for hotels around the world so thought little of paying €380 a night for a room which included flowers, champagne and breakfast. As I say I'm not shy of spending money but I am always keen to get quality for...

 Report
Helpful?
Thank Vincent M
Reviewed 5 weeks ago via mobile

We only stayed for two nights, but it was a pretty nice hotel. We had a family of four, so we had adjoining rooms which was really nice and more space. Located on the water and we walked to restaurants and shopping. I wouldn't say rooms are five star, but pretty nice for Italy and the price.

 Report
Helpful?
Thank Timhbca
Reviewed 20 April 2017

We found the staff to be VERY helpful, pleasant, and professional. Breakfast is amazing. Dining room is elegant with impeccable service. Just be sure to book a room rate that includes breakfast other wise it's a staggering 27 euros per person. (as for no A/C in April... yes the first night the room was warm, but other nights we slept...

 Report
Helpful?
1Thank sullivankzs
Herzliya, Israel
Reviewed 18 April 2017 via mobile

Beautiful hotel, very impressive building, prime location! Rooms are well designed in a classic manner. HOWEVER: No air conditioning! The room we got was HOT, and even opening all the windows didn't help. The official reply from the hotel's staff: "air conditioning is central and is turned on from 2-6pm daily". The minibar did not work. So we had to...

 Report
Helpful?
Thank Eliav_Priel
Austin, Texas
Reviewed 13 April 2017

I was very disappointed in my stay at the Hotel Excelsior. It is supposed to be a four star hotel and one of the best in Naples. The biggest issue is that I was here in mid-April and they did not have the air-conditioning working. My room was probably 85 degrees with 90% humidity. With all the windows open, I...

 Report
Helpful?
2Thank tluckie

1,383 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (750)
Viewed
Hotel & Grounds (179)
Viewed
Room/Suite (65)
Viewed
Dining (46)
Viewed
Bathroom (26)
Viewed
View from Room (84)
Viewed
Pool/Beach Area (1)
Viewed
Other (349)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (582)
Viewed
Amenities (57)
Viewed
Classic Room (55)
Viewed
Deluxe Room (71)
Viewed
Junior Suite (81)
Viewed
Dining (88)
Viewed
Superior Room (77)
Viewed
The Hotel (153)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
Bathroom (10)
Viewed
Room/Suite (18)
Viewed
View from Room (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (7)
Viewed
Other (13)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Naples hotels
Grand Hotel Vesuvio
#7 of 186 in Naples
1,357 reviews
Pendino
Palazzo Caracciolo Napoli MGallery by Sofitel
Grand Hotel Santa Lucia
#31 of 186 in Naples
665 reviews
Show Prices
Show Prices
Show Prices
Royal Continental Hotel
#43 of 186 in Naples
2,405 reviews
Hotel Piazza Bellini
#2 of 186 in Naples
2,022 reviews
San Ferdinando
La Ciliegina Lifestyle Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Hotel Excelsior
Hotel Excelsior
Cuisines: European, Italian, Seafood, Mediterranean
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Eurostars Hotel Excelsior is located close to Castel dell'Ovo, with spectacular panoramic views of Vesuvius, the Gulf of Naples and the paradise islands of Ischia and Capri. Every space of this classic building is elegantly decorated, with Murano crystal lamps, Carrara marbles, fabrics and silk coverings. The Eurostars Hotel Excelsior offers beautiful and luxurious event rooms with views of Vesuvius and the Gulf, with large, stylish windows and refined decor. The hotel has 109 luxury rooms and 14 suites of different categories with an elegant interior design and the best services. Here you will also find the excellent Ristorante La Terrazza, located in the roof garden on the last floor of the hotel, offering high quality Mediterranean cuisine and stunning views of the Bay of Naples. ... more   less 

Additional Information about Eurostars Hotel Excelsior

Address: Via Partenope 48 | Lungomare Caracciolo, 80121, Naples, Italy (Formerly Hotel Excelsior)
Region: Italy > Campania > Province of Naples > Naples > San Ferdinando
Price Range: RM687 - RM1,743 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eurostars Hotel Excelsior 4*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Agoda, Priceline, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your Eurostars Hotel Excelsior reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excelsior Hotel Naples
Hotel Style:
#10 Luxury Hotel in Naples
#10 Business Hotel in Naples
#15 Romantic Hotel in Naples
#19 Family Hotel in Naples
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Eurostars Hotel Excelsior staff and other travellers.
23 questions
Ask a question

See all questions (23)

Questions? Get answers from Eurostars Hotel Excelsior staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you can get ocean/harbor view rooms.”
DaveWinatx, 23 May 2017 | Read review
“no cheap but great location”
804stewart, 17 May 2017 | Read review
“Make sure you get a room overlooking the bay, with Mt. Vesuvius in the background.”
  • View from our room
chas343, 16 May 2017 | Read review
“Request a room with a sea view”
MershamKent, 1 May 2017 | Read review
“Because of the lack of air conditioning, I'm not sure there is a good room.”
tluckie, 13 Apr 2017 | Read review
5 of 5
Expedia.com
US$159* /night
View Deal
Booking.comUS$162
Hotwire.comUS$159
HotelQuicklyUS$192
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates