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Starhotels Terminus

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948 Reviews from our TripAdvisor Community

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Showing 268: English reviews
san francisco
Reviewed 25 October 2016

The hotel is nicely renovated, calm interior - beige and white interiors, nothing too fussy - which is good, because Naples can be loud and jarring. The location is great, just across the street from the main train station and above the Garibaldi metro station. This means the area is very busy with traffic and pedestrians, which also means it's...

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Helpful?
Thank SFworldtraveller
GeneralManagerSHS, Guest Relations Manager at Starhotels Terminus, responded to this review

Dear Guest, we're really grateful for your review! We hope to have you as our Guest very soon in the future. Kindest regards, Paola Castiglia Revenue Manager

BARCELONA
Reviewed 19 October 2016

Well located just in front of Central Rail Station. Good, clean & big rooms (we were 2 adults & 2 children). Well soundproofed. Wonderful bed linens. Big bathroom and dressing room if a Suite is provided. Very kind hotel staff, specially at reception desk. Breakfast also very complete. If you like coffee, do not forget to ask for "espresso" coffee...

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Thank PATYDANCE
GeneralManagerSHS, Guest Relations Manager at Starhotels Terminus, responded to this review

Dear Guest, we're really grateful for your review! We hope to have you as our Guest very soon in the future. Kindest regards, Paola Castiglia Revenue Manager

Beer-Sheva, Israel
Reviewed 17 October 2016

Could be near perfect 4 starts hotel. Excellent location for tourists who use public transportation - just few steps from the central train station of Napoli. We got a good size room with a balcony on the 4th floor with a view of Geribaldi square (a little bit noisy). Nice breakfast and kind staff. In summary, the hotel provides a...

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Thank abke550
GeneralManagerSHS, Guest Relations Manager at Starhotels Terminus, responded to this review

Dear Guest, we're really grateful for spending your time reviewing the Starhotels Terminus! Thank you for your very precious suggestions! We hope to have you as our Guest very soon in the future. Kindest regards, Paola Castiglia Revenue Manager

Reviewed 13 October 2016 via mobile

The hotel was really nice and clean. Everything was as expected for a 4* hotel.. they're located close to the trainstation and metrostation. But you can easily reach most things by walking. They also have a garage so you can leave the car there. The entry of the garage is a bit narrow.

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Thank cma_rnd
GeneralManagerSHS, Guest Relations Manager at Starhotels Terminus, responded to this review

Dear Guest, we're really grateful for your review! We hope to have you as our Guest very soon in the future. Kindest regards, Paola Castiglia Revenue Manager

Pahrump, Nevada
Reviewed 10 October 2016

Located right across from the train station. So convenient for tired travellers. Check-in was fast and efficient. Front desk person very helpful about where to shop and where eat. Room is spacious and immaculate. Great view of the train station and metro. Traffic very noisy, but not so bad on the fifth floor. Spacious bed with nice crisp (but smooth)...

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1Thank NVJudie
GeneralManagerSHS, Guest Relations Manager at Starhotels Terminus, responded to this review

Dear Guest, we're really grateful for spending your time reviewing your stay at the STarhotels Terminus! We hope to have you as our Guest very soon in the future. Kindest regards, Paola Castiglia Revenue Manager

Yokohama, Japan
Reviewed 9 October 2016

Just within a few minutes from the train station, this hotel is very conveniently located. The room was clean, and the hotel staff was friendly and helpful. The room is equipped with a good-size safe large enough to place my notebook computer inside. However, the hotel caters to large groups of organized tour visitors, and sometimes their loud voices speaking...

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Thank rsg01657
Management response:

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Paola Castiglia Revenue Manager

lancashire
Reviewed 4 October 2016

Stayed recently for one week at this Hotel. Chose it because it was close to train station and we have stayed in a Starhotel in Rome. Transferred from the airport via the ALIBUS cost 4 euros one way and much better value than a rip off taxi. Although the bus does get busy and queing is not the order of...

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Thank mhdisco
GeneralManagerSHS, General Manager at Starhotels Terminus, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Reviewed 3 October 2016

Hotel is in excellent location opposite Naples train station. Little noise disturbance although I benefitted from being on the 5th floor. Cleanliness was good and property seemed well room. Breakfast good bur dinner (I only had one) was disappointing although this not uncommon in Italian hotels.

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Thank Griffon24
GeneralManagerSHS, General Manager at Starhotels Terminus, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Lake Worth, Florida
Reviewed 2 October 2016

We stayed here for two nights prior to meeting with our tour group. We didn't expect such a nice room, good service, and a outstanding breakfast. The room was quiet and the front desk staff was extremely helpful. They made several calls for us when we had a double charge from a local restaurant, which straightened out our problem. The...

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Thank melaniem610
Management response:

Dear Melanie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paola Castiglia Revenue Manager

Ra'anana, Israel
Reviewed 25 September 2016

This is the closest hotel to the train station and provides an excellent starting point for travels to Sorrento,Pompeii, Herculaneum, the Amalfi Coast and Capri. In addition, there is a metro station just outside the station enabling easy access to the center of town and the Archaeological Museum which is a must-see. The hotel is spotlessly clean, elegant and the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Starhotels Terminus in Naples. We're conveniently located in Piazza Garibaldi, close to the historical centre and just beside the railway station - ideal for travelling around and exploring the city's most important cultural sights.Our romantic hotel is styled with harmonious colours and exudes the warmth and hospitality for which Naples has always been famous. Sit and enjoy drinks in the roof garden and soak up the beautiful views encompassing Vesuvius and the Gulf of Naples. During the spring and summer, you can enjoy the sounds of live piano music too.In all there are 173 traditional rooms and suites, a well-equipped fitness room, new Congress Centre with 10 meeting rooms seating, all bathed in natural light. ... more   less 

Additional Information about Starhotels Terminus

Address: Piazza Garibaldi 91, 80124, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Price Range: RM340 - RM563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Starhotels Terminus 4*
Number of rooms: 173
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Also Known As:
Starhotels Terminus Hotel Naples
Starhotel Terminus Naples
Starhotel Terminus Hotel Naples
Hotel Style:
#31 Luxury Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Starhotels Terminus staff and other travellers.
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Questions? Get answers from Starhotels Terminus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In spite of its location in a very noisy area, the rooms and interior of the hotel are quiet and comfortable.”
 of 5 bubbles ScottB685, 31 Dec 2016 | Read review
“noisy, noisy, noisy”
 of 5 bubbles , 21 Dec 2016 | Read review
“Interior rooms very quiet.”
 of 5 bubbles BurrillvilleBunkie, 8 Nov 2016 | Read review
“Exterior rooms have fun balconies, but they will by noisy. Rooms ending in 02 and 04 have Vesuvius views”
 of 5 bubbles SFworldtraveller, 24 Oct 2016 | Read review
“High floor room with balcony is better. Rooms that not facing the Geribaldi square or the train station are less noisy.”
  • View from the window
  • The room
  • Geribaldi square - View from the balcony
 of 5 bubbles abke550, 17 Oct 2016 | Read review
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