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03/09/2017 04/09/2017
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    Starhotels Terminus

    Piazza Garibaldi 91, 80124, Naples, Italy
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$163
    US$154
    SAVE US$9
    US$163
    US$159
    Traveller (553)
    Room & Suite (362)
    Dining (102)
    Overview
    • Excellent20%
    • Very good44%
    • Average23%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “train station” (68 reviews)
    “nice hotel” (18 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
    Offers from Starhotels Terminus
    Deals (22)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Classic Room,Breakfast included - Pay Now
      US$163US$154
      View Deal
    • Superior Double or Twin Room
      US$163
      View Deal
    • Superior Double Room (Free WiFi)
      US$159
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    More deals for this hotel
    • Superior Double or Twin
      US$153
      View Deal
    • Classic Room,Breakfast included - Pay Now
      US$154
      View Deal
    • Classic Room,Room only - Pay Later
      US$154
      View Deal
    • Superior Double Room
      US$159
      View Deal
    • Superior Double Room
      US$159
      View Deal
    • Superior Double Room
      US$159
      View Deal
    • Superior Double Room (Free WiFi)
      US$159
      View Deal
    • Superior Double Room (Free breakfast, Free WiFi)
      US$159
      View Deal
    • Superior Room,Breakfast included - Pay Now
      US$163
      View Deal
    • Superior Room,Room only - Pay Later
      US$163
      View Deal
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    Showing room deals 1 - of 22
    Palazzo Caracciolo Napoli MGallery by Sofitel
    2,521 reviews
    #20 of 186 hotels in Naples
     
    Billia
    3 reviews
    #115 of 186 hotels in Naples
     
    ibis Styles Napoli Garibaldi
    725 reviews
    #28 of 186 hotels in Naples
     
    Hotel Odeon
    6 reviews
    #151 of 186 hotels in Naples
     
    Write a Review
    Reviews (1,094)
    Traveller rating
    Traveller type
    Time of year
    Language
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    There are newer reviews for Starhotels Terminus
    See the most recent reviews

    11 - 15 of 307 reviews

    Reviewed 15 July 2017 via mobile

    Booked by our travel agent. It was definitely convenient and in close proximity to the city. Wifi was unable to connect in room, had to walk out into hallway for connection. Clean room and spacious bathroom.More

    Thank David B
    Response from GeneralManagerSHS, Direttore at Starhotels TerminusResponded 3 weeks ago

    Dear Mr. David, we thank you for your review! Hopefully we shall have you soon again our Guest in the future. we took good notice of your precious suggestions and shall do our best to improve this part of the service. Looking forward to welcoming...More

    Reviewed 12 July 2017 via mobile

    Bad first impression. Luggage man insisted on tip, stood by the door. No wifi in my room, went and asked, their reply was that there was nothing they could do. They have absolutely no desire to solve customers problems. Extremely poor service. When checking in,...More

    1  Thank Calvin F
    Response from GeneralManagerSHS, Direttore at Starhotels TerminusResponded 3 weeks ago

    Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

    Reviewed 9 July 2017

    Four stars in this hotel is only a sentence on their website. I encountered so many "No's" in his hotel that I confirmed the lobby was the only 4-star rating that was appropriate. I don't have wi-fi in the room on the third floor. Can...More

    1  Thank Laura H
    Response from GeneralManagerSHS, Direttore at Starhotels TerminusResponded 3 weeks ago

    Dear Guest, Thank you for taking your time to tell your experience. We took note about your recommendations to improve our service. We hope to not disappoint your expectations during your next stay. Kind Regards, Antonio Lettera

    Reviewed 8 July 2017 via mobile

    We chose this hotel because it was right next to the railway station. It exceeded our expectations by a long way. All staff are polite and helpful. The room was well furnished and comfortable. The variety and quality of breakfast was amazing - the best...More

    Thank Drovershill
    Response from GeneralManagerSHS, Direttore at Starhotels TerminusResponded 3 weeks ago

    Dear Guest, thank you for your nice review concerning your stay at the Starhotels Terminus. We hope you shall choose our hotel for your future stay in Naples. Kindest regards, Antonio Lettera

    Reviewed 7 July 2017 via mobile

    The hotel looks the fanciest and biggest out of 5 hotels we stayed in different cities in Italy. The location is super great too, literally right in front of the train station. The restaurant inside of the hotel is great too. The hotel room was...More

    Thank Nana M
    Response from GeneralManagerSHS, Direttore at Starhotels TerminusResponded 3 weeks ago

    Dear Guest, Thank you for your wonderful review. We love to hear your enthusiasm about your stay, we really appreciate it and hope to see you soon, take care! Paola Castiglia - Revenue Manager 0817793562

    Palazzo Caracciolo Napoli MGallery by Sofitel
    2,521 reviews
    #20 of 186 hotels in Naples
     
    Billia
    3 reviews
    #115 of 186 hotels in Naples
     
    ibis Styles Napoli Garibaldi
    725 reviews
    #28 of 186 hotels in Naples
     
    Hotel Odeon
    6 reviews
    #151 of 186 hotels in Naples
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$99 - US$208 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Luxury Hotel in Naples
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 173
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, DerbySoft Ltd Shanghai HQ Supplier Direct, Cancelon, Priceline, TripOnline SA, Agoda, getaroom.com and HotelQuickly so you can book your Starhotels Terminus reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Campania >
    • Province of Naples >
    • Naples
    • Also Known As
    • Starhotels Terminus Hotel Naples ,
    • Starhotel Terminus Naples ,
    • Starhotel Terminus Hotel Naples
    Add Photo Photos
    Traveller (553)
    Room & Suite (362)
    Dining (102)
    Hotel & Grounds (425)
    Bathroom (41)
    Business Centre & Event Rooms (6)
    Family and Play Areas (2)
    Nearby
    Palazzo Caracciolo Napoli MGallery by Sofitel
    2,521 reviews
    .91 km away
     
    ibis Styles Napoli Garibaldi
    725 reviews
    .17 km away
     
    Hotel Odeon
    6 reviews
    .25 km away
     
    Billia
    3 reviews
    .17 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    jackduck
    12 July 2016|
    AnswerShow all 3 answers
    Response from Robert B | Reviewed this property |
    Yes train is very easy from the airport to this hotel, but we took a taxi from the airport for 2o Euros...also very easy and quick.
    0
    Votes
    Clint1583
    21 June 2015|
    Answer
    Response from Rachel B | Reviewed this property |
    From memory, it's not open that early. I think it's from 7am.
    0
    Votes
    Room Tips
    "Right side of the hotel as you face it, away from the Piazza and station."
    Read review
    "Didn't use the balcony, so would not choose room for this."
    Read review
    "Do not choose a room in this hotel. There are dozens of other hotels right in the square as well."
    Read review
    "Rooms facing the Garibaldi Square are best avoided."
    Read review
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