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Grand Hotel Europa

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Traveller (412)
Room & Suite (474)
Dining (102)
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Overview
  • Excellent23%
  • Very good45%
  • Average24%
  • Poor6%
  • Terrible2%
Travellers talk about
“train station”(100 reviews)
“main station”(13 reviews)
“visit pompeii”(9 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,348)
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Traveller rating
94
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LanguageEnglish
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94
175
100
38
13
Show reviews that mention
All reviewstrain stationmain stationvisit pompeiibudget hotelnapoli centralehotel restaurantitalian hotelsthe hotel is cleanminute walkpastriesreception staffsingle roomhambuffet breakfastlate at nightamalfi coastcentral location
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1 - 5 of 420 reviews
Reviewed 3 days ago

Stayed at the the Grand - 12th June to 17th June - room 216 - 2 people twin - spacouis - air con adjustable ( Good ) excellent bathroom. Location near to the station - excellent for using train to the sites - helpful staff...More

Thank psw64
Response from Simona C, Direttore vendite at Grand Hotel EuropaResponded 2 days ago

Dear Guest, first of all thank you very much for your so ggod review on our hotel and on your stay! We are really pleased to read that you felt like home at the Grand Hotel Europa because this is what we hope for all...More

Reviewed 3 days ago via mobile

The hotel room is good. Even though the street outside is loud and feel pretty unsafe, you can’t hear it through the windows. The bed gives you a good nights sleep with comfy pillows and a soft madras. The room has air condition, WiFi and...More

Thank ginaporoli
Response from Simona C, Direttore vendite at Grand Hotel EuropaResponded 2 days ago

Dear Gina, thank you so much for your very nice review sent via TRIPADVISOR: we are really pleased to read that your stay was so lovely and most of all that you appreciated our hotel and all services offered! We try everyday to do our...More

A TripAdvisor Member
151
Reviewed 4 days ago via mobile

We booked a twin share room and there was a hard bunk bed and other single bed. We had to ask for toilet paper. The reception staff were busy chatting to each other chewing gum but when they did attend to us were very obliging....More

Thank A TripAdvisor Member
Response from Simona C, Direttore vendite at Grand Hotel EuropaResponded 2 days ago

Dear Guest, first of all thank you for taking your time to leave us a comment via Tripadvisor. We are deeply sorry that you didn't appreciate our staff - apart Ms. Maria who thanks you for your nice words- because, as you can read from...More

Reviewed 4 weeks ago via mobile

Knowing some grand hotel - not all are 5* but at least they do have some flair and a story to tell. Room was very tiny - 1/3 was used by the bath room which btw was the best thing in this hotel. Barely had...More

Thank koboldmunich
Response from Simona C, Direttore vendite at Grand Hotel EuropaResponded 4 weeks ago

Dear Guest, thank you for your review. We just would like to point some things out: 1) With reference to your room, we are really sorry that you found it tiny and you didn't like it so much but actually you could have asked to...More

Reviewed 16 May 2018

Hotel located close to Central Rail station and Piazza Girabaldi and easy access to old Naples area. Desk staff (who spoke English very well) were very helpful and provided great independent restaurant suggestions (despite having their own in the hotel). Room was typical old Europe...More

Thank WilliamofWindsor
Response from Simona C, Direttore vendite at Grand Hotel EuropaResponded 5 weeks ago

Dear beloved guest, thank you so much for your so good review. We are really delighted to read that you loved your room and breakfast: our chef loves cooking cakes:-) and we are very happy to hear such good words dedicated to our staff and...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$52 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$52 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (412)
Room & Suite (474)
Dining (102)
Amenities (32)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Questions & Answers
Ask a question
WalterB220
12 August 2017|
AnswerShow all 2 answers
Response from Simona C | Property representative |
Dear guest, we have an agreement with a private garage in front of the hotel – rates from € 10,00 to € 15,00 per car per day. Best regards from Naples
1
Vote
Google Translation
HullUKGarfield
8 June 2017|
AnswerShow all 2 answers
Response from Lucio B | Property representative |
Dear, Thank you for theinterest in Grand Hotel Europa for your next holidays. There are no coffee making facilities. We provide hairdryer and, on request, a kettle for boiling water. For the iron you just have to call the... More
0
Votes
Google Translation
Wayne G
2 June 2017|
Answer
Response from Diego R | Property representative |
Good evening, we will advise you whenever you will be here in hotel, it will be more simple. See you soon. Kindest regards Diego Rodriguez
0
Votes
Google Translation
Room Tips
"Loved 216 - tiles and artwork"
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"Ask for street view if available as rear view is not much to appreciate."
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"Unless I am on a budget or need to be close to the railway station or tired and will be sleeping anyway, I..."
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"Specify you want a room with a balcony in case you do."
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